McDonald's
2209 S Telegraph Rd, Bloomfield Hills
(248) 338-8482
Recent Reviews
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OK, so I’m actually writing this about the behavior of the employees, not the food. Especially recently, the customer service has been absolutely awful. I’m not sure if it’s being run by overworked teenagers, either way, There’s no excuse. They treat you like crap when you come to the drive-thru, no matter how calm and nice you are. One time, I asked to upgrade to large meal, two employees kept overlapping each other on the speaker and were contradicting each other's sentences. It was so odd and confusing. I had to calmly ask them to stop so I could actually understand what was happening. They will also rush you after every single word. “I’d like a nugget meal with…WHAT DRINK AND SAUCE” multiple times in a row in one breath??? like calm down, I’m literally about to tell you? It’s absolutely frustrating and uncalled-for. I also notice they close 3–4 hours early most nights. Which isn’t a huge deal. Just wish they would update the hours on the website, so people don’t waste their time.
Atmosphere: 4
Food: 3
Service: 1
Fast service
Atmosphere: 5
Food: 5
Service: 5
I apparently can’t leave a review without leaving one star but if I could I would mark no stars. I was just in your restaurant. Placed my order at the kiosk and indicated I would pay at the counter. I waited 10 minutes and although several employees saw me there none bothered to help. Eventually, a customer came behind me and asked if someone was working the counter. She was told there is no one to work the counter. The woman asked when we’re you gonna tell us. And the employee said “you can come back and help us!”!
I tried to call and asked to speak to a manager. Who hung up on me. Several subsequent calls were not answered.
Hours online and on the door say they close at midnight, but they close early consistently. I mobile ordered and could not get my food, even through drive thru. They just need to update their hours at this point if they're not going to serve anyone.
The food is normally fine. This is not the first time they've pretended to be closed.
Atmosphere: 3
Food: 4
Service: 1
Joanna and Keagan are the best managers ever. This is one of the nicest and cleanest McDonald’s I’ve ever been to. It’s always spotless then employees always are on point and the food is always great. Every time I come to this location everything is phenomenal.
Atmosphere: 5
Food: 5
Service: 5
please for the love of God CLEAN your drink machines. along with the terrible service I got I sprite that tasted like sewage and celery water I regret thinking that a McDonald's could EVER even be sub-par. Do better or else your useless
Service is so bad.
Service: 1
waited in line for a good 25 minutes. repeatedly said no cheese, still got cheese... and this is one of the better McDonald's. Edit: discovered that my burger was pink on the inside. fries cold
Atmosphere: 3
Food: 2
Service: 2
Excellent people who work there
Atmosphere: 5
Food: 5
Service: 5
Very RUDE employees.
Only 2 fountain drink options.
Wouldn't refund my money
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Consistently abysmal service.
Missing 10 piece nugget, sauces.
Fries cold.
Called twice and got no answer.
Avoid this poverty franchise altogether
Atmosphere: 1
Food: 1
Service: 1
What’s so hard about making a regular cheeseburger?!! Mine was screwed up a week ago, came in today for a free one per Alex. Still wrong!! It wasn’t a special order. Just a normal cheeseburger but still somehow the idiot cook left off the pickle and onions! I’m done.
Atmosphere: 1
Food: 1
Service: 3
Ayanna gave great service, and Harold was awesome and made sure the order was perfect
Atmosphere: 5
Food: 5
Service: 5
Another typical Mickey D's. Long, slow drive thru. The food was nice and hot. Beverage was nice and cold.
Atmosphere: 3
Food: 3
Service: 3
Not happy with the way I was treated at drive thru, the attitude could’ve been withheld.
Service: 1
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