Pizza Hut, not enough cheese on their pieces the one in Highland in Waterford Michigan in there you ask for beef they give you pork.
Nae W.
My whole meal was burnt. My pizza (New Yorker Pizza) had burnt cheese, pepperoni and no sauce. The crust was so hard I thought I'd break my teeth. My breadsticks were so burnt they smelled like ashes... Worst part is they tried to give me a tiny little container of dipping sauce for a full order of break sticks. Highly recommend finding another location
Al P.
Happy National Pi Day 2023, yea I chose da Pizza Pi at Pizza Hut. Been 2 decades since last visit to a full dining room style Pizza Hut. No more Pizza Bar, Salad or Beer just good Pizza Wings and things. Got a large all Meat Pan Pizza good price 17 bucks. A lunch special Spicy Garlic Boneless Chicken n Fries spot on Wonderful for 8 bucks. Fast friendly service only a few others customers lunch hour. For a throwback in time worth a visit on Telegraph quarter mile south of Michigan Ave many decades still going strong. #pizzahut @pizzahut #dearbornclassic #allmeatpizza #nationalpiday2023 #bonelesswings #fries #pizza #downriverfriendseat
Sharnice O.
RACIST location smh. So, it's my moms 60th birthday and all she wanted was to dine in at Pizza Hut bc she hasn't been in over a decade. I call around and found this location still offers dine in. The woman on the phone told me they will offer dine in until 7pm. So me and my family head on out for this 45 minute drive. We walk in right behind a white couple, the woman seats them, take their drink order and come back to us. She asked if we were picking up or placing a order? I said we actually want to dine in, she said oh no, I'm not offering dine in at this time bc I have to leave by 3. We take a look at the couple that was JUST SEATED and she says, you can order and go but you can't eat in. I said I JUSY called a hour ago and someone (I'm almost certain it was her) said that we would be able to dine in as long as we got there before 7pm. She said , oh well I'm sorry, we're short staffed now. Wow. I called corporate, and all they offered was a "I'm sorry, we don't condone that type of discrimination" (she said it before I even brought it up!) Thankfully, the Belleville location, which was an additional 20 mins away, was able to seat us and the staff there was GREAT. NOT at the Dearborn location. They need a whole new staff bc this is crazy
Fadia C.
Racist and scammers. Stay away if you're not white. They'll yell at you and scam your credit card. The place smells disgusting as well.
Kayla Anderson
Food was good but the customer service is awful
Lrm Llc
Great staff and great food!
G Mail
Same as the rest
Joy W.
Service is mediocre, food is okay. Kind of what I expect from Pizza Hut these days. What I don't expect, though, is having to be subjected to nausea inducing Fox News b******* while I eat. Get a clue. Know your audience. This isn't Alabama.
Amber C.
I am glad we didn't give this location any money. We called to order a personal pan for our child with their Book It coupon with intent to pick it up. We were told 20 minutes and gave additional time. When we go there, they had no record of our order and told us that the call was routed to a call center even though the voice on the phone was identical to the girl at the counter. We had to place a new order and wait an additional 20 minutes. That means an hour at this point for a personal pan pizza. But wait, it gets better... I sent a complaint to corporate about this and was told by corporate that they do not use call centers and they would have the manager of the store contact me. They did! And the manager was clearly on drugs or drunk. The supposed manager didn't even know who she was calling and freely gave me somebody else's name and address because she couldn't keep the complaints straight! So my hat is off to A.P. that lives on New York street! Sorry that the manager gave me, and likely several others, your information. I was told by the manager that they do use a call center and that there was nothing she could or would do about anything. She was rude, and clueless! I will never give a dime to this location. Either they need to hire competent staff or close up shop. The manager needs to be fired and never placed in such a position ever again. You can't just give out people's info because you can't handle your job. Even for something as simple as a Book It coupon, I will go to a further location to find a better store.
Fast and great customer service. Food was good too.
Tina Jones
Great service
Teresa K.
OK look... if I could give this place NEGATIVE STARS I would. It all started out that they incorrectly billed me for our delivered pizza order. I called trying to get it straightened out - spent 20 minutes on the phone - only to check my credit card transaction online and they screwed it up again. I called back and spoke to probably the rudest woman I have ever had the misfortune to deal with!! I wasn't allowed to fully explain the situation and several times was told that I needed to "stop yelling" at her (I wasn't) and to "just calm down". I was perfectly calm, but was just trying to get a word in because she wouldn't listen to a word I was saying. Needless to say this place has lost my business FOREVER.
Mark Yount
Very good pizza and it is usually ready for pickup in 15 minutes. Fastest I've ever gotten carryout before.
lil Alex
Not very friendly service. Pizza looked a mess and not very tasty. Pizza hut has lost its flavor very disappointed. Hadn't been 2A Pizza Hut in a couple of years they certainly did not win me over. The young lady at the cash register could have cared less that I was even there what a shame they should hire people who want to work.
Pizza Hut, not enough cheese on their pieces the one in Highland in Waterford Michigan in there you ask for beef they give you pork.
My whole meal was burnt. My pizza (New Yorker Pizza) had burnt cheese, pepperoni and no sauce. The crust was so hard I thought I'd break my teeth. My breadsticks were so burnt they smelled like ashes... Worst part is they tried to give me a tiny little container of dipping sauce for a full order of break sticks. Highly recommend finding another location
Happy National Pi Day 2023, yea I chose da Pizza Pi at Pizza Hut. Been 2 decades since last visit to a full dining room style Pizza Hut. No more Pizza Bar, Salad or Beer just good Pizza Wings and things. Got a large all Meat Pan Pizza good price 17 bucks. A lunch special Spicy Garlic Boneless Chicken n Fries spot on Wonderful for 8 bucks. Fast friendly service only a few others customers lunch hour. For a throwback in time worth a visit on Telegraph quarter mile south of Michigan Ave many decades still going strong. #pizzahut @pizzahut #dearbornclassic #allmeatpizza #nationalpiday2023 #bonelesswings #fries #pizza #downriverfriendseat
RACIST location smh. So, it's my moms 60th birthday and all she wanted was to dine in at Pizza Hut bc she hasn't been in over a decade. I call around and found this location still offers dine in. The woman on the phone told me they will offer dine in until 7pm. So me and my family head on out for this 45 minute drive. We walk in right behind a white couple, the woman seats them, take their drink order and come back to us. She asked if we were picking up or placing a order? I said we actually want to dine in, she said oh no, I'm not offering dine in at this time bc I have to leave by 3. We take a look at the couple that was JUST SEATED and she says, you can order and go but you can't eat in. I said I JUSY called a hour ago and someone (I'm almost certain it was her) said that we would be able to dine in as long as we got there before 7pm. She said , oh well I'm sorry, we're short staffed now. Wow. I called corporate, and all they offered was a "I'm sorry, we don't condone that type of discrimination" (she said it before I even brought it up!) Thankfully, the Belleville location, which was an additional 20 mins away, was able to seat us and the staff there was GREAT. NOT at the Dearborn location. They need a whole new staff bc this is crazy
Racist and scammers. Stay away if you're not white. They'll yell at you and scam your credit card. The place smells disgusting as well.
Food was good but the customer service is awful
Great staff and great food!
Same as the rest
Service is mediocre, food is okay. Kind of what I expect from Pizza Hut these days. What I don't expect, though, is having to be subjected to nausea inducing Fox News b******* while I eat. Get a clue. Know your audience. This isn't Alabama.
I am glad we didn't give this location any money. We called to order a personal pan for our child with their Book It coupon with intent to pick it up. We were told 20 minutes and gave additional time. When we go there, they had no record of our order and told us that the call was routed to a call center even though the voice on the phone was identical to the girl at the counter. We had to place a new order and wait an additional 20 minutes. That means an hour at this point for a personal pan pizza. But wait, it gets better... I sent a complaint to corporate about this and was told by corporate that they do not use call centers and they would have the manager of the store contact me. They did! And the manager was clearly on drugs or drunk. The supposed manager didn't even know who she was calling and freely gave me somebody else's name and address because she couldn't keep the complaints straight! So my hat is off to A.P. that lives on New York street! Sorry that the manager gave me, and likely several others, your information. I was told by the manager that they do use a call center and that there was nothing she could or would do about anything. She was rude, and clueless! I will never give a dime to this location. Either they need to hire competent staff or close up shop. The manager needs to be fired and never placed in such a position ever again. You can't just give out people's info because you can't handle your job. Even for something as simple as a Book It coupon, I will go to a further location to find a better store.
Restaurantji Recommends
Fast and great customer service. Food was good too.
Great service
OK look... if I could give this place NEGATIVE STARS I would. It all started out that they incorrectly billed me for our delivered pizza order. I called trying to get it straightened out - spent 20 minutes on the phone - only to check my credit card transaction online and they screwed it up again. I called back and spoke to probably the rudest woman I have ever had the misfortune to deal with!! I wasn't allowed to fully explain the situation and several times was told that I needed to "stop yelling" at her (I wasn't) and to "just calm down". I was perfectly calm, but was just trying to get a word in because she wouldn't listen to a word I was saying. Needless to say this place has lost my business FOREVER.
Very good pizza and it is usually ready for pickup in 15 minutes. Fastest I've ever gotten carryout before.
Not very friendly service. Pizza looked a mess and not very tasty. Pizza hut has lost its flavor very disappointed. Hadn't been 2A Pizza Hut in a couple of years they certainly did not win me over. The young lady at the cash register could have cared less that I was even there what a shame they should hire people who want to work.