Jersey Mike's Subs

9974 E Grand River Ave, Brighton
(810) 588-6415

Recent Reviews

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J Doe

The past several times I’ve ordered from here I noticed that the meat portions are definitely not the same! Either they’re cutting cost or shorting the amount of meat for themselves! Won’t be going back to this one

Fabian Tan

Saw them slicing the ham.... fresh as ever. Lol

Atmosphere: 5

Food: 5

Service: 5

James Turk

I think they make the best fast food sub sandwiches

Atmosphere: 3

Food: 5

Service: 5

Justin Helsene

I was served by a young man named Alex. He went above and beyond the normal great service I get here at this location. He took the time to make sure I get the most out of my Shore points, offered to add toppings to another sandwich that I had omitted from one (first time anyone offered that) and he was really a joy to deal with overall. Great job.

Food: 5

Service: 5

Nicole H

I came there because my dad is the hospital and will not eat, he finally agreed to jersey mikes because he loves their subs. I know it's annoying when people show up right when you open but I had to make it to the hospital for a meeting with his physician by 11am. I walked up to the door at 10:03am the stores hours said they open at 10am. The door was locked and I saw a girl walking toward the door, but instead of opening the door she turned her back to me. I stood there thinking maybe she will tell me something (hours aren't correct on the door, someone called in, SOMETHING) but she did not.. She just kept her back to me on the phone. I will not be back to this business. I've been in here before anyway and the staff is horrible. I understand it's very difficult to work with the public (I also work with the public) but this is the last straw.

Craig

Order a sub from here once a week and always get extra meat… this apparently is extra meat. When I question it because I have never gotten this little meat on a sub when paying extra meat… the girl behind the counter argues with me not even looking saying that is what we are trained to do. When I call out the bs by saying could I buy a regular sub with regular meat to compare she says that because I had a giant sub the extra meat won’t be the same as the regular because they put less meat on the sub. Well if that would be true that’s a definite untrustworthy business practice. Furthermore there were 2 guys eating there when I was saying this who both got regular meat on their sandwich and had more meat than I did on my paid for extra meat sub. They both were in disbelief too. Even when the girl was arguing with me about how she made the sub and is how they are trained to do it… the other girl stocking the chips in the store was rolling her eyes and laughing because she knew it was bs too. Not only do you not treat customers this way but also I know there is no way that people are trained to purposefully give less meat on a sub when getting a different size. Also why wouldn’t you make a regular sub with regular meat that I was going to pay for? Because you knew it would show your mistake. The sad part… this is the 3rd time this has happened. They are hoping you take the carry out home and don’t check it then not worth your time to come back. Instead you are definitely going to have me make you make it right to get what I paid for so they end up making a second sub. There is only one girl there who consistently makes the sub correctly and never have a problem… but to the girl with her damn nose ring who wants to argue with customers… someone should fire her, not only are the openly argumentative with customers but also apparently claim to be trained to short paying customers too. Not a good look for ownership. Especially for a regular customer. I mean I’m here enough I earn a free sub with rewards every 2ish weeks (incase aren’t aware that takes a lot of ordering) so why piss off maybe one of your most frequent customers over this crap. If you are going to be consistent how about you be consistently good to your customers not trying to screw them over.

Atmosphere: 1

Food: 2

Service: 1

Jason stoddard

The sandwich makers can be rude.

Atmosphere: 2

Food: 3

Service: 2

Josh

I call to see if they deliver they said no you have to use door dash. I understood said ok. 3 mins later I’m ordering thru door dash. 20 min later door dash calling me saying they ran out. I said what run of what she didn’t know. So I call jersey mikes. They ran out of every type of bread. Just so happens ran of very type of bread hour before they closed

Atmosphere: 1

Food: 1

Service: 1

Jeremy Young

Quality, fast. Sub selection is good. Def recommend for a quick lunch stop.

Atmosphere: 4

Food: 4

Service: 5

Kyle Lafrance

Incredible food and well ran restaurant!

Atmosphere: 5

Food: 5

Service: 5

Brian Lawrence

Great Subs and great service

Atmosphere: 5

Food: 5

Service: 5

Louis Cloetens

Solid reliable and quick

Atmosphere: 4

Food: 5

Service: 5

Dennis Gabrielov

Great food, friendly staff, definitely going to come back

Atmosphere: 5

Food: 5

Service: 5

Alyssa Edwards

Today was my first time trying Jersey Mike’s and they did not disappoint. My food was fresh and made correctly.

Atmosphere: 5

Food: 5

Service: 5

Beth Smith

Fresh and delicious. I go here when I need a real hoagie.

Atmosphere: 5

Food: 5

Service: 5

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