Opening time seems to never be accurate. Wait times are typically lengthy
Karleigh Van Siclen
The manager that was working this morning 9/15/25 was very rude and made it clear that the staff is inconsistent with their training.
Food: 4
Service: 1
Susan Barnaart
Stood at counter waiting to order while 4 employees put orders together for drive thru never even being acknowledged or a “we will be right with you”. for more than 10 minutes. Another couple behind us just decided to leave and go to McDonald’s to get their coffee. Heads up employees. At the very least acknowledge your customers when they come in. Not workers the cost of the actual coffee.
Shari Harris
Slow service, cold food that should have been hot, ordered coffee cake muffins but received pumpkin muffins, plus they missed half my order so I had to go inside and wait even longer for what they missed. No attempt to help rectify the situation either.
kris
The drinks are very expensive, and it's extremely annoying when staff asks for an electronic tip! It seems so many are entitled these days. BIGGBY should pay their employees more, instead of expecting customers to do it
Service: 2
Quentin Doxie
They are very slow for one cup of coffee and nobody in line. Bad service
Service: 1
Dennis Kilmartin
Slowest coffee shop around. If you want to make it to work on time, don't go here
Atmosphere: 1
Food: 1
Service: 1
Christopher Markee
Lyndsey is the best!
audrey Miller
We ordered breakfast sandwiches with cheese, eggs, and sausage. We received honey biscuits. We took them in to have them corrected. He out a glove on only one hand as he unwrapped and wrapped our food. The cheese wasn't melted, and the biscuits were burnt. This food and service was beyond disappointing.
Anthony Neuman
10 min wait for black coffee. Grossly missed managed establishment.
Amazing high-energy staff. The fastest service that I have had in a long time.
Megan
Worst experience i've ever had will be a coffee place
Shawn Tamboia
The SLOWEST drive through i have EVER been through look me 50 minutes to get one ice latte
April Martinez
I’ve had very positive experience with the staff. They’re always friendly and kind 😊 But my issue is that I’ve had my order mixed up at this location 3 times. I was given the wrong coffee twice and then the wrong bragel another time. By the time I noticed I was too far out to head back 😣
I recommend double checking your order before leaving. Especially if you live/work further out!
Chris Slocum
Slow and then tell me don't forget to tip. Done with this place guess back to Starbucks. Unless tips get pushed there too. :(😞
Opening time seems to never be accurate. Wait times are typically lengthy
The manager that was working this morning 9/15/25 was very rude and made it clear that the staff is inconsistent with their training.
Food: 4
Service: 1
Stood at counter waiting to order while 4 employees put orders together for drive thru never even being acknowledged or a “we will be right with you”. for more than 10 minutes.
Another couple behind us just decided to leave and go to McDonald’s to get their coffee.
Heads up employees. At the very least acknowledge your customers when they come in. Not workers the cost of the actual coffee.
Slow service, cold food that should have been hot, ordered coffee cake muffins but received pumpkin muffins, plus they missed half my order so I had to go inside and wait even longer for what they missed. No attempt to help rectify the situation either.
The drinks are very expensive, and it's extremely annoying when staff asks for an electronic tip! It seems so many are entitled these days. BIGGBY should pay their employees more, instead of expecting customers to do it
Service: 2
They are very slow for one cup of coffee and nobody in line. Bad service
Service: 1
Slowest coffee shop around. If you want to make it to work on time, don't go here
Atmosphere: 1
Food: 1
Service: 1
Lyndsey is the best!
We ordered breakfast sandwiches with cheese, eggs, and sausage. We received honey biscuits. We took them in to have them corrected. He out a glove on only one hand as he unwrapped and wrapped our food. The cheese wasn't melted, and the biscuits were burnt. This food and service was beyond disappointing.
10 min wait for black coffee. Grossly missed managed establishment.
Restaurantji Recommends
Amazing high-energy staff. The fastest service that I have had in a long time.
Worst experience i've ever had will be a coffee place
The SLOWEST drive through i have EVER been through look me 50 minutes to get one ice latte
I’ve had very positive experience with the staff. They’re always friendly and kind 😊 But my issue is that I’ve had my order mixed up at this location 3 times. I was given the wrong coffee twice and then the wrong bragel another time. By the time I noticed I was too far out to head back 😣
I recommend double checking your order before leaving. Especially if you live/work further out!
Slow and then tell me don't forget to tip. Done with this place guess back to Starbucks. Unless tips get pushed there too. :(😞
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