Brann's Steakhouse & Grille

Good food, but my cut of steak was very tough. Not as good as my husband's at all.

Atmosphere: 5

Food: 4

Service: 5

we waited around 5 minutes just waiting to be greeted and sat, then they are so understaffed it’s sad. i feel bad because our server was great but the food is never good and it isn’t staffed well
i wouldn’t recommend coming here

Atmosphere: 2

Food: 3

Service: 1

Need new seating. Torn & Sunkin. Very uncomfortable.

Atmosphere: 5

Food: 5

Service: 5

Very good food and service. Steaks are excellent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Prime Rib Dip

I hesitated for a long tim returning here but tried it again. Menu is shorter, not a lot of options, steak came out under cooked and corrected by taking it off the plate to cook longer on the grill. Hmmmm yeah well it should of been a total new refire!! Seruosly!! Food never comes back from table to kitchen and back.? not even a discount..

Over the years seems the food quality has decreased but prices increase and best is the 3% extra to adjust for their cost.

Atmosphere: 2

Food: 2

Service: 3

We ordered a pickup by phone, an 11 oz steak meal. It was ready at the time we gave and we picked it up at the drive through. Guy handing it to us was courteous. The steak was cooked right and tasty. Will do it again.

Food: 5

Service: 5

Great food ! Great prices ! And even better staff !!! Sophia did a great job with my picky family !!! She was very sweet & attentive!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ Ribs

Kenzie was a gem of a server. She should be in charge the way she commands the room with charisma.

Atmosphere: 5

Food: 5

Service: 5

Salad bar was overpriced. My sizzler was characteristically tough. Fries and curds were good. Garden salad was substantial and good. The wait staff was attentive and friendly. All in all, the $10.99 economizer special sizzler was worth it.

Atmosphere: 5

Food: 3

Service: 5

Consistently tasty steaks and sweet potatoes.

Atmosphere: 4

Food: 5

Service: 5

We visited this location on a Monday, 6:30pm and sat in a booth on the bar side. The poor bartender was also the server AND busser for this half of the restaurant! (Kind of gross having your server also handling dirty dishes & food waste). But she did it with a smile and was awesome. Unfortunately that's where the awesome stopped. Wife and I both ordered the 6oz sirloin, medium rare. BOTH came out well done and super dry. They look like bag & boil steaks!!!! Seriously!?!? Definitely not cooked on a grill. Salad & potatoes were ok. Our son's burger was....well.... it's a burger. To top it off, they sneak in a 3% surcharge on ALL bills, whether cash or card! Brann's used to have great steaks but has gone downhill over the years. Will not be back

Atmosphere: 4

Food: 1

Service: 4

We come every week on Fridays and we love our waitress Rickki & And Joe is a wonderful cook they have the best salad bar and soup ever in this part of town. Food is wonderful.

Atmosphere: 4

Food: 5

Service: 5

This is a sports bar and for a chain restaurant it is pretty great. The staff are always awesome and their Thursday all you can eat ribs is a really great deal.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Chicken Wings, BBQ Ribs, Crispy Chicken Salad

Third time in two months we’ve tried to like it. Each and every time we have not had a good experience. We are on a budget, Brann’s is convenient, and when our meal is $50, we expect decent service, hot food, refills on drinks, timely, we got there are 4 pm. No other customer on the restaurant side, waited 10 min to be seated. Waited 10 min to order drinks and apps, then a rush of people, 10 more min to order food, needed refills, nope, got appetizer when food was served, it was cold, the chicken on my salad was dry and burnt, no waitress or refill on drinks. Sad to say, we’ve had it. And yes, there were at least 4 servers and two hostesses so they weren’t short handed.
Plus the surcharge? Is that for using a card? Left a poor tip, and we usually over tip.

Atmosphere: 3

Food: 2

Service: 1

Salad bar, service, lunch, great.

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Sandwich, BBQ Ribs, Traverse City Salad, Prime Rib Dip