Forgot everything we added and paid for.Good job keeping ur status as an McDonalds employee.. Check the bags before u serve them maybe🤦🏼♀️🤷🏼♀️
Eric Bylsma
Cold French fries
Jalen Lubbers
This location puts the slow in fast food. 15 min to get through drive thru and and 6 cars waiting. How long does it take to make 10 nuggets and French fries.
John Flatley
Employees are extremely incompetent, slow, and rude. Consider yourself lucky if you get everything you ordered on the first go around. Out of the 20 or so times I've gone here I'd estimate 15 orders were incorrect. When you approach management about the issues they will not compensate you as other locations do with vouchers etc. and act like you are the problem for their mistakes. At this point I'd rather waste an extra 20 mins driving to a McDonalds that respects and values their customers, this place is NOT IT! PLEASE DON'T WASTE YOUR TIME AND MONEY COMING TO THIS PLACE!
Josh Holley
Terrible service, barely even got half of what I ordered
Jordan
This Mcdonalds is probably my favorite Mcdonalds in all of Muskegon. Their service is kind and friendly, and 9 times out of 10 their fries are hot, perfectly salted, and delicious! This is what I'd like to see from the rest of the Mcdonalds around here.
Donald T
Please, for the love of God and my hard earned money, get rid of those mentally challenged employees.
Rob North
So I came here in mood for chicken nuggets and I was hungry. So ordered a 20 pcs. I informed them that I wanted 5 or 6 bbq sauce with it. I was informed that o my 2 came with and any more than that would be 50¢ each. But yet they give 2 with a 10pcs. So is 4 to much to expect with 20? I could’ve lived 4.
Alissa Wiers
Got a large coffee and it was half full. Almost like they made the wrong size but just sent it out anyways. Not very happy.
Nicky B
Ordered a baker's dozen of cookies with a mcchicken and 2 fries on the app. No cookies. This was after waiting 30 minutes with only 3 cars ahead of me.
I'm sorry; Are we actually doing reviews of McDonald's restaurants??
Moon Verse
Without fail there is always something wrong with my order whether they are just missing completely or made wrong. Ex: giving me the wrong big-breakfast when I paid for one with hotcakes. Forgetting items completely, Iced coffee is a recurring problem. Why am I paying extra for EXTRA Carmel sauce and consistently getting an iced coffee with just cream in it. No sweeteners or Carmel. Just low effort from staff, and nobody seems to be paying attention to detail. I should not have to come back EVERY TIME I order.
Joshua Klinge
Bring back the old ways with great service and people.
Evan DeVries
Ordered 2 number 7s with 2 large sprites along with a happy meal. Was given a kids sized sprite with no ice and halfway full, 1 large Diet Coke, and a medium coke. Waited about 10 minutes with no movement in the line. Fast food, bs. Took forever and was terrible service.
Forgot everything we added and paid for.Good job keeping ur status as an McDonalds employee.. Check the bags before u serve them maybe🤦🏼♀️🤷🏼♀️
Cold French fries
This location puts the slow in fast food. 15 min to get through drive thru and and 6 cars waiting. How long does it take to make 10 nuggets and French fries.
Employees are extremely incompetent, slow, and rude. Consider yourself lucky if you get everything you ordered on the first go around. Out of the 20 or so times I've gone here I'd estimate 15 orders were incorrect. When you approach management about the issues they will not compensate you as other locations do with vouchers etc. and act like you are the problem for their mistakes. At this point I'd rather waste an extra 20 mins driving to a McDonalds that respects and values their customers, this place is NOT IT! PLEASE DON'T WASTE YOUR TIME AND MONEY COMING TO THIS PLACE!
Terrible service, barely even got half of what I ordered
This Mcdonalds is probably my favorite Mcdonalds in all of Muskegon. Their service is kind and friendly, and 9 times out of 10 their fries are hot, perfectly salted, and delicious! This is what I'd like to see from the rest of the Mcdonalds around here.
Please, for the love of God and my hard earned money, get rid of those mentally challenged employees.
So I came here in mood for chicken nuggets and I was hungry. So ordered a 20 pcs. I informed them that I wanted 5 or 6 bbq sauce with it. I was informed that o my 2 came with and any more than that would be 50¢ each. But yet they give 2 with a 10pcs. So is 4 to much to expect with 20? I could’ve lived 4.
Got a large coffee and it was half full. Almost like they made the wrong size but just sent it out anyways. Not very happy.
Ordered a baker's dozen of cookies with a mcchicken and 2 fries on the app. No cookies. This was after waiting 30 minutes with only 3 cars ahead of me.
Restaurantji Recommends
I'm sorry; Are we actually doing reviews of McDonald's restaurants??
Without fail there is always something wrong with my order whether they are just missing completely or made wrong. Ex: giving me the wrong big-breakfast when I paid for one with hotcakes. Forgetting items completely, Iced coffee is a recurring problem. Why am I paying extra for EXTRA Carmel sauce and consistently getting an iced coffee with just cream in it. No sweeteners or Carmel. Just low effort from staff, and nobody seems to be paying attention to detail. I should not have to come back EVERY TIME I order.
Bring back the old ways with great service and people.
Ordered 2 number 7s with 2 large sprites along with a happy meal. Was given a kids sized sprite with no ice and halfway full, 1 large Diet Coke, and a medium coke. Waited about 10 minutes with no movement in the line. Fast food, bs. Took forever and was terrible service.
Could use some cleaning in the din8ng area
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