The Cinamon twists had no cinnamon and tasted like poison and im not exaggerating. And I got a burrito full of sauce. I dont not recommend this bell
Atmosphere: 3
Food: 1
Service: 1
Travis Meinke
Food is terrible and sticks to the paper , last time i went i got cinnabons that were freezing cold in the middle and the entire staff looked stoned out of their mind. Ordered a drink and they forgot to give it to me and walked away from the window till i honked my horn. Will never go here again ill stick to ionia or hastings taco bell
Atmosphere: 1
Food: 1
Service: 1
Andrea Crysler
Fast service and food was great!! Usually figers n
Blurae Gray
Quick lunch on the go.
Atmosphere: 5
Food: 5
Service: 5
Jezzie O
Food was super hot and fast!
Atmosphere: 5
Food: 5
Service: 5
Emily Sanders
Rude staff
Atmosphere: 1
Food: 2
Service: 1
kelsey Kinda like the president
I am embarrassed for Taco Bell with the service and food I received tonight at the Caledonia location. I ordered a chicken taco with ranch avocado and I got a burrito with chicken I can’t even chew it is so crunchy hard, that was shoved in my hands through the window. This isn’t the first time but it’s for sure the last.
Atmosphere: 1
Food: 1
Service: 1
Jon T
friendly workers and the food is always great, very accommodating and gave me extra when i was missing something from my order. hell yeah
Atmosphere: 5
Food: 5
Service: 5
Gav Griffen
They literally never get the order right, this time i asked them to make sure and i still ended up with 15 dollars less food than i was charged
Atmosphere: 2
Food: 3
Service: 1
A Allgeo
Received order very fast and it was exactly a ordered. Store was clean. Employees friendly.
They decided to close 2 hours before they are supposed to. Lazy workers.
Atmosphere: 1
Service: 1
S M
6/26/2025-10:30am- So I did a mobile order and I went inside to pickup! The taller guy was very nice & helpful but the shorter dark hair heavy set lady was rude! I had asked before the order was bagged, were the fries fresh? All said yea! It was one guy & 2 ladies! The short dark hair heavy set lady actually making the food made smart remarks saying “Is she going to pay for those”?! I mean what? I already paid for my order & at this point I am recording everything while I waited the 3 minutes for fresh fries! The dark hair short heavy set one making the food had an attitude with me wanting fresh fries, is ridiculous & unacceptable & supposedly she is a manager! Wow! I have it all recorded and I will take further action against this location! I tend to always have an issue when asking for fresh fries & they have a problem with getting fresh fries at this location only! Update-6p-same day- Gage the guy under the store manager-Called back to hear my side of the story!-He at first seemed very nice! After telling him exactly what happened, he then starts to defend the employee, for me making the remarks about her being heavy set, defending the quality of the fries & defending the whole situation! So, that means there is no accountability recognized on anyone at the Caledonia store location! At this point, the only one that should stay employed & take over the whole store, is the Taller Guy who kept things very professional! While having to combat & explain with Gage, as he explains the company policy on the freshness of the fries, when I’m explaining they were luke warm, limp & not fresh, going back & forth for 15 minutes! His actual store manager got on the phone & wanted to hear my side of the story again!!! When I’m pretty sure she was listening to the entire conversation but she stated she wasn’t & he was in the office alone! After explaining, at this point on a 16 minute call, she resolved the issue with apologizing for her employee & she would speak to her & also get a coupon sent out as well! Smh!!! -Taco bell is trying to hide this review
Atmosphere: 1
Food: 1
Service: 1
David McAllister
Absolutely terrible restaurant. Mind boggling that corporate hasn't got ahold of this situation. The negative reviews here are all true - they're always out of something, today it was beans, rice, cheese, beef, potatoes. Just ridiculous.
Why even bother being open if you don't have the ingredients to make your food? Stop wasting people's time and get your act together.
Consistently terrible! Staff couldnt care less about customer service. Lesson learned, never going back to this location.
Christa Hagel
Delicious steak burrito!
Raymond pickard
I would give 0 stars, if that's an option, the rudest people I have ever dealt with, after waiting 20 minutes in line when there was only one car in front of me. Still deciding I figured I'm not in a big hurry. No big deal. I'll order my food order. I ordered My food and I pull up to the window, where at this time I only had a $50 bill and .84 cents. For a 10.84 cents meal. Unfortunately, not only was the lady extremely rude and looked at me like I had made a sin because I had Cash and not a card refused my service and slammed the window in my face proceeded to open it again, where I'm trying to figure out what is going on. Told me that she has no way to get cash that it's my problem. I need to figure it out that she's not taking my cash. Slamming the window in my face again. Manners finally approach Basically, the same thing came with an attitude. Telling me that I need to either have something smaller or a card. What is this world coming to? That is not my problem. If you're gonna be an operating business that I have a $50 bill that's all I had and to be so rude about it was absolutely disgusting. I've been in the food business. Most of my life. Never doubt was so immature. Disrespectful, people in my life would not recommend going here at all, absolutely disgusting
The Cinamon twists had no cinnamon and tasted like poison and im not exaggerating. And I got a burrito full of sauce. I dont not recommend this bell
Atmosphere: 3
Food: 1
Service: 1
Food is terrible and sticks to the paper , last time i went i got cinnabons that were freezing cold in the middle and the entire staff looked stoned out of their mind. Ordered a drink and they forgot to give it to me and walked away from the window till i honked my horn. Will never go here again ill stick to ionia or hastings taco bell
Atmosphere: 1
Food: 1
Service: 1
Fast service and food was great!! Usually figers n
Quick lunch on the go.
Atmosphere: 5
Food: 5
Service: 5
Food was super hot and fast!
Atmosphere: 5
Food: 5
Service: 5
Rude staff
Atmosphere: 1
Food: 2
Service: 1
I am embarrassed for Taco Bell with the service and food I received tonight at the Caledonia location. I ordered a chicken taco with ranch avocado and I got a burrito with chicken I can’t even chew it is so crunchy hard, that was shoved in my hands through the window. This isn’t the first time but it’s for sure the last.
Atmosphere: 1
Food: 1
Service: 1
friendly workers and the food is always great, very accommodating and gave me extra when i was missing something from my order. hell yeah
Atmosphere: 5
Food: 5
Service: 5
They literally never get the order right, this time i asked them to make sure and i still ended up with 15 dollars less food than i was charged
Atmosphere: 2
Food: 3
Service: 1
Received order very fast and it was exactly a ordered. Store was clean. Employees friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They decided to close 2 hours before they are supposed to. Lazy workers.
Atmosphere: 1
Service: 1
6/26/2025-10:30am-
So I did a mobile order and I went inside to pickup! The taller guy was very nice & helpful but the shorter dark hair heavy set lady was rude! I had asked before the order was bagged, were the fries fresh? All said yea! It was one guy & 2 ladies! The short dark hair heavy set lady actually making the food made smart remarks saying “Is she going to pay for those”?! I mean what? I already paid for my order & at this point I am recording everything while I waited the 3 minutes for fresh fries! The dark hair short heavy set one making the food had an attitude with me wanting fresh fries, is ridiculous & unacceptable & supposedly she is a manager! Wow! I have it all recorded and I will take further action against this location! I tend to always have an issue when asking for fresh fries & they have a problem with getting fresh fries at this location only!
Update-6p-same day-
Gage the guy under the store manager-Called back to hear my side of the story!-He at first seemed very nice! After telling him exactly what happened, he then starts to defend the employee, for me making the remarks about her being heavy set, defending the quality of the fries & defending the whole situation! So, that means there is no accountability recognized on anyone at the Caledonia store location! At this point, the only one that should stay employed & take over the whole store, is the Taller Guy who kept things very professional! While having to combat & explain with Gage, as he explains the company policy on the freshness of the fries, when I’m explaining they were luke warm, limp & not fresh, going back & forth for 15 minutes! His actual store manager got on the phone & wanted to hear my side of the story again!!! When I’m pretty sure she was listening to the entire conversation but she stated she wasn’t & he was in the office alone! After explaining, at this point on a 16 minute call, she resolved the issue with apologizing for her employee & she would speak to her & also get a coupon sent out as well! Smh!!!
-Taco bell is trying to hide this review
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible restaurant. Mind boggling that corporate hasn't got ahold of this situation. The negative reviews here are all true - they're always out of something, today it was beans, rice, cheese, beef, potatoes. Just ridiculous.
Why even bother being open if you don't have the ingredients to make your food? Stop wasting people's time and get your act together.
Consistently terrible! Staff couldnt care less about customer service. Lesson learned, never going back to this location.
Delicious steak burrito!
I would give 0 stars, if that's an option, the rudest people I have ever dealt with, after waiting 20 minutes in line when there was only one car in front of me. Still deciding I figured I'm not in a big hurry. No big deal. I'll order my food order. I ordered My food and I pull up to the window, where at this time I only had a $50 bill and .84 cents. For a 10.84 cents meal. Unfortunately, not only was the lady extremely rude and looked at me like I had made a sin because I had Cash and not a card refused my service and slammed the window in my face proceeded to open it again, where I'm trying to figure out what is going on. Told me that she has no way to get cash that it's my problem. I need to figure it out that she's not taking my cash. Slamming the window in my face again. Manners finally approach Basically, the same thing came with an attitude. Telling me that I need to either have something smaller or a card. What is this world coming to? That is not my problem. If you're gonna be an operating business that I have a $50 bill that's all I had and to be so rude about it was absolutely disgusting. I've been in the food business. Most of my life. Never doubt was so immature. Disrespectful, people in my life would not recommend going here at all, absolutely disgusting
Loading...