Shake Shack Ford Road Plaza
$ • BurgersAbout Shake Shack Ford Road Plaza
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Shake Shack Ford Road Plaza Reviews
34 ratings
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Andrew was very friendly and helpful. Food was cooked to order and everything was fresh and hot and delicious.
I give this a 5 all around. You are greeted when you first walk in by very friendly staff. I had a choice to use kiosk or a cashier. I chose cashier because I like to hear items that they recommend on the menu. It’s much more personable to me also. I ordered a regular burger double patty and onions rings. As good as that was I was eyeing the west coast loaded fries pictured in the dining room. So I chose to go back up and order those and a premium lemonade. Still treated well...read full review
My first time going I think cheese automatically come on the burgers so if you don't want cheese make sure to ask for no cheese
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
Shake Shack Ford Road Plaza receives high praise for its friendly staff and great customer service. Guests are greeted when they walk in and can choose between a kiosk or a cashier. The cashier is talkative, friendly, and recommends items on the menu. The food is tasty, non-greasy, and awesome, with many options and customizations. A regular burger double patty and onions rings are mentioned, along with the west coast loaded fries and a premium lemonade. The coffee shake is really tasty. The best food and shakes keep people coming back regularly, at least once a week. Service is always fast, even when busy, and the location is opened late. The place is extremely clean, and tables are cleaned as people leave. A server asks if anything else is needed and brings water when asked. The manager does an awesome job with great training. The only complaint is that the menu could be larger and have the options available at some of the other locations. This place comes highly recommended and won’t disappoint.