Starbucks
1620 S Main St, Chelsea
(734) 719-4712
Recent Reviews
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Starbucks as usual, but the service was insanely slow for a Sunday morning. It took a few minutes to be acknowledged, then another few to place my order. Five baristas took fifteen minutes for one cortado, then forgot to make my second cortado.
Atmosphere: 4
Food: 2
Service: 1
My 11 year old picked up her drink to find this! She was over the moon! What a beautiful gift!!!! Makes a drink so much sweeter....thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
Delicious everything but wildly expensive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites
All of the baristas are so friendly!! Definitely recommend this starbucks location. You can tell they’re all hard workers who love what they do!
Atmosphere: 5
Food: 5
Service: 5
Great place and always the drinks are on point. The staff working there are wonderful and always friendly. Thanks guys for always making my day better
Stopping at this Starbucks just reinforces why I prefer to support local coffee shops whenever I can. My daughter and her friend were owed a treat, and I had a few dollars on a gift card, so decided to stop here.
3 of us walked in, and knowing what they wanted, we went right up to order, the only ones in line. It was probably 3-4 minutes before 1 of the 3 employees even recognized we were there. They seemed to be busy working the drive thru and some online/app orders, but a simple "hello" or "welcome" doesn't take much effort and would have been nice.
When we were helped, it was very much a business transaction without a lot of personality included. We waited a few minutes, our drinks were placed on the counter as something was said very quietly with no eye contact, we checked the sticker on the cups to verify it was indeed our order, and we walked out about $12 lighter.
I've had very similar experiences at other Starbucks. I highly doubt it's something that's trained into their employees...rather the nature of the people that they hire. I will continue to support local shops where the beverages AND the service are both refreshing.
Atmosphere: 2
Food: 2
Service: 2
What a shame… my dad who is a truck driver walked to the window because the store was only open for drive thru and they wouldn’t make him a single coffee. How terrible this people can be?! What do you except a semi-truck to drive up to the window with that big trailer?? You people were not even busy, he just wanted to order something, what if he was hungry or just wanted his coffee? Where is your humanity? Terrible staff.. put yourself in his shoes and imagine how he felt when you turned him around… he was not knocking on the door or anything, he politely walked to the window and asked… SHAME!! Whoever worked there this morning, if that was you dad who wanted a coffee but didn’t have a car to pull up to the window, would you turned him around and tell him you can make a coffee for him?! Probably no hah.. TERRIBLE… this world is going nowhere
Service: 1
Very understaffed!! They could not even take our order after being the only ones waiting for 10 minutes! Starbucks, treat your employees better so you can attract workers!!!
Service: 1
Fast and friendly staff. Order was prepared as requested. Sitting area was clean.
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great customer service and coffee.
The baristas were nice but we waited half hour for one latte. I saw a lot of people waiting so I didn't think much of it. When I finally asked, I was told there were 20 mobile orders ahead of me. Apparently in person patrons are lowest priority.
Atmosphere: 1
Service: 1
Great cup of coffee and friendly service with a smile
Slowest Starbucks I’ve ever been to.
Atmosphere: 4
Food: 1
Service: 1
Fall flavors are in. The pineapple cloud pastry is wonderful.
Atmosphere: 4
Food: 5
Service: 4
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