Dunkin'

16001 15 Mile Rd, Clinton
(586) 665-7011

Recent Reviews

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Isabella Hodnett

Almost every time I go here there is always something wrong with my drink or my food. My food is always either burnt/hard as a rock or mildly warm and gets cold within seconds of taking it out the packaging. Staff can barely speak and understand English so with the language barrier it’s hard to get anything done. THEY CHARGE FOR NO ICE??? The stupidest “policy” I’ve ever encountered. Displeased with the service, food, and the incompetence.

Atmosphere: 3

Food: 2

Service: 2

Brittany R

This is my favorite location. The staff is always so friendly and my drinks are always perfect. Thank you guys!

Atmosphere: 5

Food: 5

Service: 5

Victoria Catherine

My favorite way to start my day! I always get great service and great coffee here! 😊

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mini Bagels

Kristina V

Do not waste your hard earned money here.

Pros: delivery through doordash was fast.

Cons: The food is GROSS. Anything that has to be heated tasted like burning electrical /plastic / non food item. Not sure if I was just poisoned with one bite? Please read my other reviews there plenty of other food places around to choose from.

Pros: delivery through doordash was fast.

Atmosphere: 2

Food: 1

Service: 2

Megan Jo

I've been going to this Dunkin Donuts since July and I've never had a problem-it's the closest Dunkin to my house. I have 1 year old twins so I have to go through the drive thru. This morning around 8 am I ordered a medium black coffee with cream and sugar on the side. When I got my order at the window the young woman with long black hair (who I've never seen before so I'm not sure if she was new?) Gave me my coffee with cream and sugar inside. I noticed whoever made the coffee put cream and sugar inside. I told the young woman at the window. She took a few minutes and came back handed me a coffee and a bag with cream and sugar. It wasn't until I got all the way home with my 1 year old twins that I noticed she handed me the exact same coffee she already gave me-the one with cream and sugar in it! I don't know if she was too busy socializing instead of paying attention or what her deal was, but she needs more training and anybody else who was responsible for my order should get more training too!

Service: 1

Ryan SANVILLE

Not my normal Dunkin Donuts. I go to do a different one in the area, and they are exceptional. I went here one time and ordered a medium coffee and a blueberry donut. They acted confused. They told me they didn't have any mediums and upcharged me on a large. I get to the window, they give me an apple juice I didn't ask for that I paid for already. Then when leaving I go to bite into my donut and it's just a plain donut. Very poor service, won't be returning to this location.

Robert Regalado

Found this place on Instagram reels. The place has a very boutique low-key vibe to it. A lot of interesting food that I had never tried before. It's become my new go to spot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese English Muffin

Brittany Gray

Who doesn't love Dunkin'.

Raeanne Dock

Great coffee and service!

Atmosphere: 5

Food: 5

Service: 5

Kimberly Terrell

The last 3 months have been trouble. My order is always wrong. If I can find a Dinckin in this area for my travel to work. I will definitely start going there. This is ridiculous. There's one thing to get the order wrong. But it's another to tell the customer that they are wrong about what they order. But here is the killer part. I order the same thing every time, anywhere from 2 to 3 times a week.

Atmosphere: 1

Food: 1

Service: 1

Farhana Chowdhury

Nice friendly employees and great survive.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Muffins

Brook Rychlik

Less than 10 types of donuts.

Atmosphere: 5

Food: 2

Service: 5

Andrew Guisgand

I had to write a review I am a true doughnut lover and have never been so disappointed opening a box of doughnuts in my life. I understand when things are sold out but if you tell me that you have 1 left and I say I’ll take it I would hope that when I get home it’s in there. They also made a pretty sad mocha latte and forgot my coffee beans so… bad service and bad products…

Atmosphere: 1

Food: 1

Service: 1

Tom

The restaurant is also clean and the staff are friendly and polite.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Bagels

Sini Prime

Not the best location out there. I sometimes come to this location and to my surprise, it lacks in many areas. While the overall customer service is fine and drive thru times are surprisingly well, the quality of beverage that you receive lacks. Whenever I come to this location, my drinks are never made right. For example, if I ask for 3 cream I end up only getting 2 — there is certainly a difference in the taste of the drink as a result of this. Beyond that, there is way too much ice in the drinks. In fact, I went there today and I couldn’t even put my straw into the iced coffee since there was too much ice. Rather than focus on getting the drinks out to the customers faster, this location needs to focus and make it a priority to serve the customer with the right drinks.

Atmosphere: 2

Food: 1

Service: 1

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