Jimmy John's

I pounced on them 2 minutes after opening in a hurry to get some food for my client before her 11:30 meeting. Ryan was super helpful reading the order from my phone and putting it in. The young man next to him had the sandwich done before I even put my wallet away. Exceptional service from the both of them! Thanks again Ryan!

Atmosphere: 5

Food: 5

Service: 5

Never fails that this location makes a mistake.
They outsource their delivery to uber cause they don’t have anyone to deliver and 9/ 10 times they don’t deliver your full order. When you call the store about it they pick up and hang up on you before a word is uttered.
Bread is so old/ hard you can’t eat it. Ended up tossing it and making a pbj instead. Made me feel sick to my stomach.
Their lemonade never has any syrup in the mix so it’s usually just awful water.
This location could care less about their customers. Go elsewhere if you can, save yourself $15/ sandwich; this place is terrible.

Atmosphere: 3

Food: 2

Service: 2

Love the bread here! Makes the sandwich for sure. Never had a bad meal and if you join the loyalty program you can earn some good deals.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Hunter’S Club, Beach Club, Bootlegger Club, Fudge Chocolate Brownie

I asked for Extra roast beef. $2.69, btw. I got 1 piece of roast beef, total, on the whole sandwich. So wrong & disappointing!

Food: 5

Service: 1

Recommended dishes: Giant the J J Gargantuan, Little John 1

Was delivered an open bag of pita chips that had to be noticed considering half the chips are missing ...and...I had already given a $10 tip.

Food: 3

Service: 3

Yikes! Bottom 5 sandwich shop experiences I've ever had! Bread was stale. Sandwich flavorless. Employees were basically begging not to work there. Didn't ask what I wanted on my sandwich, if the regular was okay, or if I wanted any combos.
They were out of one of the soda fountain drinks, so I informed one of the employees, who rolled their eyes and did nothing.
Management needs to get their act together. Unacceptable standards by any metric.
I thought Jimmy John's was supposed to be good!
What a waste of money!

Atmosphere: 2

Food: 1

Service: 1

This location has been going downhill for a couple of years, but usually that is tied to quality of service - not the food. My wife picked up dinner from here yesterday, and in the middle of eating my sandwich I felt something in my mouth that did not feel right and was kind of flexible but wouldn't chew. I fished it out of my mouth and it was a thick freshly clipped FINGER (or toe -GAG) NAIL! I had to fight back vomit. Most disgusting culinary experience of my life. I will not be able to eat at any Jimmy Johns for a long time. Avoid this location at all costs.

This is the absolute worst Jimmy John’s in the state of Michigan. I have never been to a more terrible location. The employees are awful and will make your sandwich wrong just to spite you. Save yourself the trip and order from another location because this one is disgusting. The owner should be ashamed at what they’re allowing to happen in that location with the employees and the food that is being served.

Atmosphere: 1

Food: 1

Service: 1

Where was the meat ! Will not go back to this location!

Atmosphere: 1

Food: 1

Service: 1

It never fails, EVERY single time I get a delivery order from this Jimmy John’s they can NEVER get my order right. I pay money for food I never receive and then have to call and complain over missing items. I pay for food that should be received. You should be able to make a sand which or do what’s request on the order. I’m tired of spending over $30 for only 2 sandwich’s and then not being able to get the order right. Lesson learned I’m done ordering from this Jimmy John’s. Your job isn’t that hard.

Service was quick and friendly, and sandwich was great, big shout out toMikayla and James for great service ??

I really hate to rate this different then what I had. I had a 5 over all. I walked in and was treated like a number ( freaky fast). I had my order ready and couldn’t hear what the young man said. He was working fast and blew me of to a young lady. No worries, I told her what I wanted and paid. I didn’t tip because I was going to give 10$ a piece cash ( my bill was 15$ there was three working) she seen I didn’t tip. She tossed my food on the counter. I asked for a bag, she turned her back to me and walked away, and said you can bag it yourself. This was today 11/17/23 around 12:50. So then I went to Subway. Had them make me the same subs, did not tip. They bagged my subs and said thank you. So I thanked them and I tipped two employees 10 $ apiece. Looks like I saved 10$ on a tip for customer service. Still had to pay 15$ for extra subs I didn’t need. But I know where I will stop on my way home next time.

Atmosphere: 1

Food: 4

Service: 1

#9, cut in half, extra mayo hold the sauce. Very good

Atmosphere: 5

Food: 5

Service: 5

Foods good, employees just don’t care enough. Last 4 sandwiches were made bad and the bread wasn’t scooped. But when they care it

Atmosphere: 2

Food: 5

Service: 2

This place never has cash on hand and forces you to pay with card so the tip option is there. Staff is very young and immature!

Atmosphere: 1

Food: 1

Service: 1