New brought back cheesy chilopus Yukkkk,dry and hard ...like they been sitting around all day
Food: 1
Service: 4
Bill Gerred
Went there last night just after 1 am on our way home from a concert. We were hungry and a long way from home. When the manager handed us our food I said we also had a cravings box, which he replied all the items were in the bag. I found that strange because they usually come in their own box. But I went with what he said. After looking in the bag we realize there was no cravings box items and we were shorted a chips and cheese. Being that we had not pulled completely away and there was no one behind us I backed to the window and gently knocked. The manager looked at me and went right back to talking and laughing with the female employee there. He knew my order was wrong and ignored me until I left. Being that we were still hours from home and it was late I drove away. Thankfully my wife and kid got what they ordered but I had to finish my 2 hour midnight drive with no food because this Taco Bell did not want to take care of their customer. It's sad that even being polite and respectful you still get poor customer service and incorrect orders.
Shannon Huntley
Gets my order wrong 98% of the time and im not gonna waste my time driving back and fourth because they suck at reading their screens
Food: 1
Service: 1
Riley Johnson
Never get my order wrong as in Owosso almost always gets it wrong. Awesome service always drive the extra couple miles for a good experience!
Atmosphere: 5
Food: 5
Service: 5
Sharon Bowman
The food was made exactly as I requested (picky customer). The service was fast, polite, and energetic! I'm not sure who made my Ninja Turtle but it's perfection!
Atmosphere: 5
Food: 5
Service: 5
The Rc Shed
Waited in store for 10 min before I got cashed out. Eere friendly though
Jess Mcintyre
Absolutely best taco bell I've had in years.
Bsahlke88
Apparently you HAVE to order your own food. We were denied to have our order taken and told by the employee that they have to hit a percentage of kiosk sales. I told her we dont like to use the kiosk, she said she coukdnt do anything then walked back into the kitchen. How lazy can this place get! And they have the highest prices out of any other fast food in the area.
For some reason, every time I've come here, i can not get them to get Jalapeño sauce on a Dorito loco. It's always spicy ranch or some barbaque sauce i can not stand. Highly recommend going to Durand for Taco smell.
Matthew A. Hetes
At least 6,000 times better than the owosso one
Rady A
Ordered crunch wrap with added toppings that cost me $9.74, yet it came almost empty, and I was eating bread. Stay away from this place.
Atmosphere: 1
Food: 1
Service: 1
Wendy Wisner
This is the second time. I drove through for happy hour and got charged regular price. Absolutely ridiculous they can't get this happy hour thing right.
Food: 3
Service: 1
Terri P
Cleanest one I've been in and customer service is top notch
We love our business community
Atmosphere: 4
Food: 4
Service: 3
New brought back cheesy chilopus
Yukkkk,dry and hard ...like they been sitting around all day
Food: 1
Service: 4
Went there last night just after 1 am on our way home from a concert. We were hungry and a long way from home. When the manager handed us our food I said we also had a cravings box, which he replied all the items were in the bag. I found that strange because they usually come in their own box. But I went with what he said. After looking in the bag we realize there was no cravings box items and we were shorted a chips and cheese. Being that we had not pulled completely away and there was no one behind us I backed to the window and gently knocked. The manager looked at me and went right back to talking and laughing with the female employee there. He knew my order was wrong and ignored me until I left. Being that we were still hours from home and it was late I drove away. Thankfully my wife and kid got what they ordered but I had to finish my 2 hour midnight drive with no food because this Taco Bell did not want to take care of their customer. It's sad that even being polite and respectful you still get poor customer service and incorrect orders.
Gets my order wrong 98% of the time and im not gonna waste my time driving back and fourth because they suck at reading their screens
Food: 1
Service: 1
Never get my order wrong as in Owosso almost always gets it wrong. Awesome service always drive the extra couple miles for a good experience!
Atmosphere: 5
Food: 5
Service: 5
The food was made exactly as I requested (picky customer). The service was fast, polite, and energetic! I'm not sure who made my Ninja Turtle but it's perfection!
Atmosphere: 5
Food: 5
Service: 5
Waited in store for 10 min before I got cashed out. Eere friendly though
Absolutely best taco bell I've had in years.
Apparently you HAVE to order your own food. We were denied to have our order taken and told by the employee that they have to hit a percentage of kiosk sales. I told her we dont like to use the kiosk, she said she coukdnt do anything then walked back into the kitchen. How lazy can this place get! And they have the highest prices out of any other fast food in the area.
So much better than the owosso taco bell
Restaurantji Recommends
For some reason, every time I've come here, i can not get them to get Jalapeño sauce on a Dorito loco. It's always spicy ranch or some barbaque sauce i can not stand. Highly recommend going to Durand for Taco smell.
At least 6,000 times better than the owosso one
Ordered crunch wrap with added toppings that cost me $9.74, yet it came almost empty, and I was eating bread. Stay away from this place.
Atmosphere: 1
Food: 1
Service: 1
This is the second time. I drove through for happy hour and got charged regular price. Absolutely ridiculous they can't get this happy hour thing right.
Food: 3
Service: 1
Cleanest one I've been in and customer service is top notch
Atmosphere: 5
Food: 5
Service: 5
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