Red Lobster
$$ • Seafood, American, Vegetarian
Hours:
6850 North Telegraph Road Located Between Ford Rd. And, W Warren St, Dearborn Heights
(313) 562-4605
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Had a meal with my mom yesterday the biscuits came dried out, hard like rocks and came out old and cold. Our waitress never brought out plates for out appetizer I had to ask for them. I had to ask for bags to take our food home, the dinning room was dirty and full of tables that needed to be cleaned. I never received another drink when I asked for a refill. The food was just ok nothing special and for the cost of 2 meals, appetizer, and dessert, with 2 drinks the service was awful....read full review
great customer service. wait time moves swiftly
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
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Red Lobster in Dearborn Heights offers a great experience with top-notch service. The staff go above and beyond to ensure a pleasant visit. Despite a small hiccup with a steak order, the overall food quality was delicious and satisfying. The manager also showed great customer service by promptly resolving any issues. This location is highly recommended for a tasty meal and exceptional service. However, some customers have experienced slow service, with long waits for food and difficulty getting refills or the bill. There have also been issues with orders being incorrect or missing items, and a lack of basic necessities like silverware and plates. Some staff appear overworked and tired, impacting their ability to provide good customer service.