Didn’t even answer my calls…do better Baskin-Robins!!!
baylith katan
Didn't help figure out order when I was trying to do a meal deal, just added it on top of my previously mentioned items, then I had to wait an overly long time for a smashed looking croissant when I ordered a bagel. The hash browns were just 6 tater tots dishes, didnt even fill the bag they came in half way. I didnt have time to fix this had to eat and get to work. Completely unacceptable, I wont be ordering here again.
Lily Kirsch
Ice cream is good, however the place isn't very clean and the workers are very slow and not very accurate with orders.
Maytri Kapadia
Ordered on doordash and they didn’t put M&M’s, marshmallow topping, cookie dough, and maraschino cherries in my sundae like I asked for. What a joke!
Hailey D.
Very unsanitary, I witnessed an employee drop a piece of ice cream back in the container and pick it up with his hand, put it in the bowl smash it down and wipe his hands on his clothes and hand the bowl out to a customer in the drive through .
SteWieH Veneralle
It's a joke. Priced higher than other places, stale donuts and not every employee follows the same sales rules. Example I went in to buy the bucket that had, I was informed by one employee that they wouldn't be selling the buckets by themselves, which was priced 4 bucks higher than other stores. As I was checking out another employee came to help or something and told me that she was wrong....
Atmosphere: 1
Food: 1
Service: 1
Jazzy “JazzyO1968”
If you order from this location be prepared to hear that they don't have anything that you've ordered in stock.
Atmosphere: 1
Food: 1
Service: 1
Patrick Brooks
We ordered a few things from here, none of which they had. There is absolutely no care put into this business. You can tell the ownership is totally not involved. They have the same 6 flavors. The chocolate shake they couldn’t make because they were out of chocolate ice cream. When we asked if they could make it with vanilla ice cream with chocolate syrup they informed us they didn’t have syrup. This business has more 1 star reviews than they do any other. We will never purchase from here again. Save yourself the headache.
Food: 1
Service: 1
Katherine “Katie” Paulot
Went to Baskin to get ice cream. Asked for sherbert out of that, no gold ribbon crunch. Fine, we order two donuts. Pull off no receipt given with only one donut.
Atmosphere: 1
Food: 1
Service: 1
Leo Fendt
Worst place every terrible employyes they should all be fired.
This place sucks closes early and has the worst customer service. DO NOT GO HERE EVER.
Frankie Kaminski
The rocky road sucks
Lake Boudeguig
As soon as I walked in, I was greeted by a polite lady who had a warm smile on her face. She welcomed me to the shop and asked if she could help me with anything. I was impressed by her courteousness and helpfulness, and she immediately made me feel welcome.
As I was browsing through the various flavors of ice cream, the staff was very knowledgeable about the ingredients used in each flavor, and they were happy to explain to me the differences between them. I appreciated their attention to detail and their willingness to answer my questions.
Alyssa Hardy
If I could leave 0 stars I would. First the app wont let me use my card so i had to add money on a online card .... then it wont let me use it in check out.... so now i call and go in store and cant even get the cake because they dont have the ingredients!?!?!? How do you offer a cake online but it's not instore?! Also how does your phone not work??? Very poor customer service!
Lakhdar Boudeguig
As soon as I walked in, I was greeted by a polite lady who had a warm smile on her face. She welcomed me to the shop and asked if she could help me with anything. I was impressed by her courteousness and helpfulness, and she immediately made me feel welcome.As I was browsing through the various flavors of ice cream, the staff was very knowledgeable about the ingredients used in each flavor, and they were happy to explain to me the differences between them. I appreciated their attention to detail and their willingness to answer my questions.
Didn’t even answer my calls…do better Baskin-Robins!!!
Didn't help figure out order when I was trying to do a meal deal, just added it on top of my previously mentioned items, then I had to wait an overly long time for a smashed looking croissant when I ordered a bagel. The hash browns were just 6 tater tots dishes, didnt even fill the bag they came in half way. I didnt have time to fix this had to eat and get to work. Completely unacceptable, I wont be ordering here again.
Ice cream is good, however the place isn't very clean and the workers are very slow and not very accurate with orders.
Ordered on doordash and they didn’t put M&M’s, marshmallow topping, cookie dough, and maraschino cherries in my sundae like I asked for. What a joke!
Very unsanitary, I witnessed an employee drop a piece of ice cream back in the container and pick it up with his hand, put it in the bowl smash it down and wipe his hands on his clothes and hand the bowl out to a customer in the drive through .
It's a joke. Priced higher than other places, stale donuts and not every employee follows the same sales rules.
Example I went in to buy the bucket that had, I was informed by one employee that they wouldn't be selling the buckets by themselves, which was priced 4 bucks higher than other stores. As I was checking out another employee came to help or something and told me that she was wrong....
Atmosphere: 1
Food: 1
Service: 1
If you order from this location be prepared to hear that they don't have anything that you've ordered in stock.
Atmosphere: 1
Food: 1
Service: 1
We ordered a few things from here, none of which they had. There is absolutely no care put into this business. You can tell the ownership is totally not involved. They have the same 6 flavors. The chocolate shake they couldn’t make because they were out of chocolate ice cream. When we asked if they could make it with vanilla ice cream with chocolate syrup they informed us they didn’t have syrup. This business has more 1 star reviews than they do any other. We will never purchase from here again. Save yourself the headache.
Food: 1
Service: 1
Went to Baskin to get ice cream. Asked for sherbert out of that, no gold ribbon crunch. Fine, we order two donuts. Pull off no receipt given with only one donut.
Atmosphere: 1
Food: 1
Service: 1
Worst place every terrible employyes they should all be fired.
Restaurantji Recommends
This place sucks closes early and has the worst customer service. DO NOT GO HERE EVER.
The rocky road sucks
As soon as I walked in, I was greeted by a polite lady who had a warm smile on her face. She welcomed me to the shop and asked if she could help me with anything. I was impressed by her courteousness and helpfulness, and she immediately made me feel welcome.
As I was browsing through the various flavors of ice cream, the staff was very knowledgeable about the ingredients used in each flavor, and they were happy to explain to me the differences between them. I appreciated their attention to detail and their willingness to answer my questions.
If I could leave 0 stars I would. First the app wont let me use my card so i had to add money on a online card .... then it wont let me use it in check out.... so now i call and go in store and cant even get the cake because they dont have the ingredients!?!?!? How do you offer a cake online but it's not instore?! Also how does your phone not work??? Very poor customer service!
As soon as I walked in, I was greeted by a polite lady who had a warm smile on her face. She welcomed me to the shop and asked if she could help me with anything. I was impressed by her courteousness and helpfulness, and she immediately made me feel welcome.As I was browsing through the various flavors of ice cream, the staff was very knowledgeable about the ingredients used in each flavor, and they were happy to explain to me the differences between them. I appreciated their attention to detail and their willingness to answer my questions.
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