Solo diner sitting directly in sight of the service counter. Food delivered promptly, but had to get other waitresses to get tartar sauce for fish dinner. I watched her scroll on her phone and never check on how the food was or if I needed a drink refill. I had to walk up to register to get and pay my check because my server was too busy with phone and making a milkshake for the cook. If they were busy then I could understand but there was a total of 6 people in the place.
Atmosphere: 3
Food: 4
Service: 1
Peggy Sue
Me and my daughter went in the Monday before Christmas around 6pm and there was only 6/7 people in the building, which seemed odd for this time of year in such a busy shopping area. The server sat us in a booth and we didn't even have the menus opened but she asked us if we were ready to order like she had something better to do..We ordered drinks but she didn't give my daughter a spoon for her float, my drink wasn't in a to go cup like I asked for but we blew that off. We got cheese sticks with marinara that tasted expired, the ketchup bottles on multiple tables looked like they all exploded from the cap..when she brought our entrees she pretty much slapped them in front of us and walked away without saying a word, which was very rude and she only came back after I went up to ask another server for my bill and some to go items..as a server for over 30 years with a great attitude and customer service skills, that girl definitely will run off customers, the food was decent but I won't be coming back. I also tipped her way more than i should have. Now I see why there was nobody there.
Atmosphere: 3
Food: 3
Service: 1
Lashawnda Flounary
Food has went down. Bad the fries taste stale, omelettes are not omelettes look like a scramble. Waitress has an attitude. The cook had an attitude
Atmosphere: 5
Food: 1
Service: 3
Raquel Huckleby-Tye
Delicious!! Great Customer Service!!
Atmosphere: 5
Food: 5
Service: 5
Christopher Watts
It was cool until I noticed dirty floors walls windows on the inside..
Atmosphere: 4
Food: 3
Service: 5
Sohile Shaheen
Average dinner, average service , also average food and prices. Measured portions. Plenty of seating and parking
Atmosphere: 4
Food: 3
Service: 3
Don Cox II
INCREDIBLE food and staff. Been a customer for over 15 years but just can't justify ordering from them again. Here's why... The delivery service they use (Door Dash) picked up someone else's order and delivered it to me. I called Kerby's and they DID see that MY order was still waiting on the counter to be picked up. Kerby's was incredibly nice and said they would call Door Dash and make it right. They let me know that Door Dash was going to send a driver for the correct order. After an hour of not hearing anything from Kerby's OR DoorDash, I called Door Dash myself. And EVEN THOUGH KERBYS called them to tell them they picked up the wrong order and they told Kerbys they would send another driver, they never did. I was told by Door Dash that they would NOT: 1) Refund my Money 2) Send a driver to pick up my CORRECT order. 3) Didn't care that I spent almost $30 for $5 worth of food.
I have NEVER heard of Door Dash picking up the wrong order, being told BY the restaurant they picked up the wrong order... Only for Door Dash to tell the restaurant they would send a driver for the correct meal yet tell me they won't send another driver to pick my MY order. I'm SURE people at Kerby's remembers this even though it was a little while ago, because SOMEONE would have complained that They got my food instead of their own, and the fact that Kerby's was nice enough to TRY to make it right. (They seemed pretty upset at DoorDash for the mess-up).
I feel bad giving Kerby's a low score but I honestly don't know what else to do as I am handicapped and need to get food delivered, but I can't work with a place who uses a service that BOTH lies to them (about sending someone else to get the right order) AND directly steals money from customers... After all, I paid almost $30 for ONE CONEY!
SO sorry Kerby's but Door Dash just lost a 15 year customer of yours.
Atmosphere: 1
Food: 1
Service: 1
Paul Mendoza
Walking by I notice this restaurant. I decided to give it a try. I could see they're short staff. There was 3 employees. I couldn't help but feel bad for them however they were very efficient. I waited just a little before my order was taken. My wait wasn't even that long. I got my food and went on my way. Payment will come in the form of credit card or cash. All employees operate smoothly. I had a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Bonn Bear
Spinach Pie is the best on the menu 😋
Erma Harris
Salad was really good waiter was very nice restaurant was very clean service was arsome
Waitress had us waiting 14 mins served other guests that came after us and when asked why was the other people served before us she claimed she didn’t see us but was standing next to another waitress that sat us down. Her name is Tammy, I eat here all the time with my kids and today was the worst. Another family came and assume they had to order at the counter because of how long she took to serve them as well. I don’t wanna say it’s a racist thing but that’s what it felt like.
Atmosphere: 4
Food: 5
Service: 1
Em Smith
The food and service are great!
Atmosphere: 5
Food: 5
Service: 5
Kyle Sanders
Breakfasts are really good here. The coneys are hit-and-miss. The service is friendly.
Atmosphere: 5
Food: 5
Service: 5
B Simms
I love coming here to get a good quick sit down meal. They have really good shakes! I want to try their pies next. I had a grilled chicken pita and it was good. I've had breakfast from here too and they did not disappoint.
Atmosphere: 5
Food: 5
Service: 5
Rosanna Ramos1
Kerby’s Coney Island in Dearborn has never let me down. The food is always fresh and hits the spot every time! Their tuna on pita is one of my favorites—flavorful, perfectly toasted, and satisfying. The curly fries are golden and crispy, and my kids can’t get enough of their hearty breakfasts and tasty chili dogs. But what really keeps us coming back is the top-notch service. Angela is an absolute treasure—warm, attentive, and consistent with her great attitude. She truly makes each visit special. If anyone deserves a raise, it’s her! Highly recommend for a reliable, family-friendly meal that won’t disappoint. 🍳🌭🥗🍟
Solo diner sitting directly in sight of the service counter. Food delivered promptly, but had to get other waitresses to get tartar sauce for fish dinner. I watched her scroll on her phone and never check on how the food was or if I needed a drink refill. I had to walk up to register to get and pay my check because my server was too busy with phone and making a milkshake for the cook. If they were busy then I could understand but there was a total of 6 people in the place.
Atmosphere: 3
Food: 4
Service: 1
Me and my daughter went in the Monday before Christmas around 6pm and there was only 6/7 people in the building, which seemed odd for this time of year in such a busy shopping area. The server sat us in a booth and we didn't even have the menus opened but she asked us if we were ready to order like she had something better to do..We ordered drinks but she didn't give my daughter a spoon for her float, my drink wasn't in a to go cup like I asked for but we blew that off. We got cheese sticks with marinara that tasted expired, the ketchup bottles on multiple tables looked like they all exploded from the cap..when she brought our entrees she pretty much slapped them in front of us and walked away without saying a word, which was very rude and she only came back after I went up to ask another server for my bill and some to go items..as a server for over 30 years with a great attitude and customer service skills, that girl definitely will run off customers, the food was decent but I won't be coming back. I also tipped her way more than i should have. Now I see why there was nobody there.
Atmosphere: 3
Food: 3
Service: 1
Food has went down. Bad the fries taste stale, omelettes are not omelettes look like a scramble. Waitress has an attitude. The cook had an attitude
Atmosphere: 5
Food: 1
Service: 3
Delicious!! Great Customer Service!!
Atmosphere: 5
Food: 5
Service: 5
It was cool until I noticed dirty floors walls windows on the inside..
Atmosphere: 4
Food: 3
Service: 5
Average dinner, average service , also average food and prices. Measured portions. Plenty of seating and parking
Atmosphere: 4
Food: 3
Service: 3
INCREDIBLE food and staff. Been a customer for over 15 years but just can't justify ordering from them again. Here's why... The delivery service they use (Door Dash) picked up someone else's order and delivered it to me. I called Kerby's and they DID see that MY order was still waiting on the counter to be picked up. Kerby's was incredibly nice and said they would call Door Dash and make it right. They let me know that Door Dash was going to send a driver for the correct order. After an hour of not hearing anything from Kerby's OR DoorDash, I called Door Dash myself. And EVEN THOUGH KERBYS called them to tell them they picked up the wrong order and they told Kerbys they would send another driver, they never did. I was told by Door Dash that they would NOT:
1) Refund my Money
2) Send a driver to pick up my CORRECT order.
3) Didn't care that I spent almost $30 for $5 worth of food.
I have NEVER heard of Door Dash picking up the wrong order, being told BY the restaurant they picked up the wrong order... Only for Door Dash to tell the restaurant they would send a driver for the correct meal yet tell me they won't send another driver to pick my MY order. I'm SURE people at Kerby's remembers this even though it was a little while ago, because SOMEONE would have complained that They got my food instead of their own, and the fact that Kerby's was nice enough to TRY to make it right. (They seemed pretty upset at DoorDash for the mess-up).
I feel bad giving Kerby's a low score but I honestly don't know what else to do as I am handicapped and need to get food delivered, but I can't work with a place who uses a service that BOTH lies to them (about sending someone else to get the right order) AND directly steals money from customers... After all, I paid almost $30 for ONE CONEY!
SO sorry Kerby's but Door Dash just lost a 15 year customer of yours.
Atmosphere: 1
Food: 1
Service: 1
Walking by I notice this restaurant. I decided to give it a try. I could see they're short staff. There was 3 employees. I couldn't help but feel bad for them however they were very efficient. I waited just a little before my order was taken. My wait wasn't even that long. I got my food and went on my way. Payment will come in the form of credit card or cash. All employees operate smoothly. I had a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Spinach Pie is the best on the menu 😋
Salad was really good waiter was very nice restaurant was very clean service was arsome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waitress had us waiting 14 mins served other guests that came after us and when asked why was the other people served before us she claimed she didn’t see us but was standing next to another waitress that sat us down. Her name is Tammy, I eat here all the time with my kids and today was the worst. Another family came and assume they had to order at the counter because of how long she took to serve them as well. I don’t wanna say it’s a racist thing but that’s what it felt like.
Atmosphere: 4
Food: 5
Service: 1
The food and service are great!
Atmosphere: 5
Food: 5
Service: 5
Breakfasts are really good here. The coneys are hit-and-miss. The service is friendly.
Atmosphere: 5
Food: 5
Service: 5
I love coming here to get a good quick sit down meal. They have really good shakes! I want to try their pies next. I had a grilled chicken pita and it was good. I've had breakfast from here too and they did not disappoint.
Atmosphere: 5
Food: 5
Service: 5
Kerby’s Coney Island in Dearborn has never let me down. The food is always fresh and hits the spot every time! Their tuna on pita is one of my favorites—flavorful, perfectly toasted, and satisfying. The curly fries are golden and crispy, and my kids can’t get enough of their hearty breakfasts and tasty chili dogs. But what really keeps us coming back is the top-notch service. Angela is an absolute treasure—warm, attentive, and consistent with her great attitude. She truly makes each visit special. If anyone deserves a raise, it’s her! Highly recommend for a reliable, family-friendly meal that won’t disappoint. 🍳🌭🥗🍟
Atmosphere: 4
Food: 4
Service: 4
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