Kerby's Koney Island

16351 Ford Rd, Dearborn
(313) 996-0600

Recent Reviews

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Christopher Watts

It was cool until I noticed dirty floors walls windows on the inside..

Atmosphere: 4

Food: 3

Service: 5

Sohile Shaheen

Average dinner, average service , also average food and prices. Measured portions. Plenty of seating and parking

Atmosphere: 4

Food: 3

Service: 3

Don Cox II

INCREDIBLE food and staff. Been a customer for over 15 years but just can't justify ordering from them again. Here's why... The delivery service they use (Door Dash) picked up someone else's order and delivered it to me. I called Kerby's and they DID see that MY order was still waiting on the counter to be picked up. Kerby's was incredibly nice and said they would call Door Dash and make it right. They let me know that Door Dash was going to send a driver for the correct order. After an hour of not hearing anything from Kerby's OR DoorDash, I called Door Dash myself. And EVEN THOUGH KERBYS called them to tell them they picked up the wrong order and they told Kerbys they would send another driver, they never did. I was told by Door Dash that they would NOT:
1) Refund my Money
2) Send a driver to pick up my CORRECT order.
3) Didn't care that I spent almost $30 for $5 worth of food.

I have NEVER heard of Door Dash picking up the wrong order, being told BY the restaurant they picked up the wrong order... Only for Door Dash to tell the restaurant they would send a driver for the correct meal yet tell me they won't send another driver to pick my MY order. I'm SURE people at Kerby's remembers this even though it was a little while ago, because SOMEONE would have complained that They got my food instead of their own, and the fact that Kerby's was nice enough to TRY to make it right. (They seemed pretty upset at DoorDash for the mess-up).

I feel bad giving Kerby's a low score but I honestly don't know what else to do as I am handicapped and need to get food delivered, but I can't work with a place who uses a service that BOTH lies to them (about sending someone else to get the right order) AND directly steals money from customers... After all, I paid almost $30 for ONE CONEY!

SO sorry Kerby's but Door Dash just lost a 15 year customer of yours.

Atmosphere: 1

Food: 1

Service: 1

Paul Mendoza

Walking by I notice this restaurant. I decided to give it a try. I could see they're short staff. There was 3 employees. I couldn't help but feel bad for them however they were very efficient. I waited just a little before my order was taken. My wait wasn't even that long. I got my food and went on my way. Payment will come in the form of credit card or cash. All employees operate smoothly. I had a pleasant experience.

Atmosphere: 5

Food: 5

Service: 5

Bonn Bear

Spinach Pie is the best on the menu 😋

Erma Harris

Salad was really good waiter was very nice restaurant was very clean service was arsome

Atmosphere: 5

Food: 5

Service: 5

Darean Underwood

Waitress had us waiting 14 mins served other guests that came after us and when asked why was the other people served before us she claimed she didn’t see us but was standing next to another waitress that sat us down. Her name is Tammy, I eat here all the time with my kids and today was the worst. Another family came and assume they had to order at the counter because of how long she took to serve them as well. I don’t wanna say it’s a racist thing but that’s what it felt like.

Atmosphere: 4

Food: 5

Service: 1

Em Smith

The food and service are great!

Atmosphere: 5

Food: 5

Service: 5

Kyle Sanders

Breakfasts are really good here. The coneys are hit-and-miss. The service is friendly.

Atmosphere: 5

Food: 5

Service: 5

B Simms

I love coming here to get a good quick sit down meal. They have really good shakes! I want to try their pies next. I had a grilled chicken pita and it was good. I've had breakfast from here too and they did not disappoint.

Atmosphere: 5

Food: 5

Service: 5

Rosanna Ramos1

Kerby’s Coney Island in Dearborn has never let me down. The food is always fresh and hits the spot every time! Their tuna on pita is one of my favorites—flavorful, perfectly toasted, and satisfying. The curly fries are golden and crispy, and my kids can’t get enough of their hearty breakfasts and tasty chili dogs. But what really keeps us coming back is the top-notch service. Angela is an absolute treasure—warm, attentive, and consistent with her great attitude. She truly makes each visit special. If anyone deserves a raise, it’s her! Highly recommend for a reliable, family-friendly meal that won’t disappoint. 🍳🌭🥗🍟

Atmosphere: 4

Food: 4

Service: 4

Zoe Nystrom

Such great service!

James Hines

How can this place be at a 3.8? The Gyro was excellent. Fries were made to order and they were hot. The dog was pilled high with extras. If I lived here, I’d be eating here all the time.

Atmosphere: 5

Food: 5

Service: 5

Mrs. Wainwright

Good service and Good food!

Atmosphere: 4

Food: 4

Service: 4

LaNique Boyd

It was my first and last time eating Kerby’s. Horrible decision

Atmosphere: 1

Food: 1

Service: 3

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