Nothing to boast about, seems to have some good and bad days. But not worth what they charge and the upcharge in the pops is enough to piss anyone off
Atmosphere: 1
Food: 1
Service: 1
James Santos
Potbelly is hands down my favorite sandwich shop. Anytime I’m in an area with one, it’s a must-visit spot—wish we had locations in WNY! Their sandwiches are always toasted to perfection, and the chips and cookies are the perfect pairing. My wife swears by adding a side of hot peppers for an extra kick, and honestly, I’ve never had a bad meal there.
Atmosphere: 3
Food: 5
Service: 4
Andrea Pinkowski
The restaurant says it closes at 9:00pm. We ordered our food around 7:20pm and when they saw us sit down they said “oh are you dining in? Because our lobby closes at 7:30-8:00pm” ?? How can the tables to sit at “close” early but not the actual restaurant? Also why is there no sign stating the lobby closes early but not the restaurant? I think the employees probably just wanted to leave early - it’s ok, we cleaned up after ourselves after we ate in like 5 minutes.
Atmosphere: 1
Food: 5
Service: 1
Jack Teefey
Well even though this has been a favorite of mine for a long time, I’m not sure if I’ll be back here for a while. The sandwich is got, (the wreck) was ok but the pickles were the saddest pickles I have ever seen. They were long, thin, and stringy which is not satisfactory at all. Overall I would rate this place 3 stars until I have a better experience.
Vegetarian options: They have a salad but I’ve never had it so I can’t tell you if it’s good.
Dietary restrictions: Medium sized menu so it may be hard to find something for people with restrictions.
Parking: Small parking lot with somewhere between 40-50 spots.
Kid-friendliness: No kid menu but I ate here as a kid and I was fine.
Wheelchair accessibility: No stairs in the building that would restrict wheelchair users.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sandwich
Jonathan Kade
Why eat at a chain sub shop in such a great food city as Dearborn? I'll tell you: you cannot get food fast at almost any restaurant in Dearborn, even fast casual ones. It's always a minimum of twenty five minutes if you're lucky. As much as I love going to "real" restaurants here I don't always have enough time.
Plus it's always a satisfying experience. At this Potbelly, the service is always fast, friendly, and accurate, the bread and ingredients are really tasty and not gross like Subway, and the whole menu is uniformly tasty. Also really great vegetarian options, and lots of healthier choices. Plus the hot peppers in oil are so good I keep my fridge stocked with jars of them at all times.
On the less healthy side, Zapps potato chips are some of the best, and the double chocolate cookies are super good and rich enough to split with someone you love.
Vegetarian options: The mushroom melt and Mediterranean sandwiches are super delicious and even more so with hot peppers added.
Kid-friendliness: Lots of space and open layout.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Box O' Sandwiches for 10, Sandwich, A Wreck, Coke Zero Sugar, Chocolate Brownie Cookie
Dan
Delivery driver didn’t bring me my shake but I was charged for it. Called the store and they asked me if I wanted to come pick it up even though I paid for delivery. By the time I even got the shake it would be melted.. they said they don’t do delivery so they could not send someone to deliver it. Even tho they just delivered my food. And they would not give me a refund or send another driver to bring me my shake. Very incompetent people. Very low intelligence employees. Worst location.
Atmosphere: 1
Food: 1
Service: 1
Hilara
To the workers that were working at 7pm oct 19 you guys are the sweetest ! You guys deserve a raise
Marissa Marsh
ordered the turkey and Swiss for carryout. they put literally 1 piece of turkey and forgot the cheese. never again.
Jamie Johnston
Legit the best service every single Time and my sandwich tastes exactly how I expect it to. I luh luh love me some potbelly’s from this location.
Atmosphere: 5
Food: 5
Service: 5
Billie Jo
Well for one I came in hours before they closed and was told no dinning in, then I got ranch on my sub and she didn't inform me that they had none ?
This place has a really rude manager and rude workers and the food came in and i found a hair in it aswell and it was brown hair while i have black hair so it couldn’t have been me
Atmosphere: 1
Food: 1
Service: 1
Hotpocket
this location is terrible and a RIP off I got the avocado turkey.... no avocado I have to go in and ask for it for them to give me the smallest bite possible what a JOKE will not be returning to this location Do NOT recommend!!!!!! unless u like getting ripped off.
Mapetah Brown
Thissa how you make it boi.
Atmosphere: 5
Food: 5
Service: 5
Tisha Mcneil
The guy that made the sandwich was very rude and hes a manager so definitely go elsewhere!!! ! Ordered a turkey-avocado sandwich and literally got the smallest piece of avocado available!! So small when i opened the sandwich to show them the guy had to put his gloves on to fish through it to find the avocado !! Never in life have i ever had anyone do that!! Iver $16 for a turkey and cheese sandwich on white bread is crazy!! Mad me so mad I didnt even eat it!! I will never be back’!!!on too of we had to wipe our own table down because they were all dirty!!! Jimmy Johns next time!
Atmosphere: 1
Food: 3
Service: 1
Star Melt
bro this place is straight fire, everytime they're so nice snd fast paced
Nothing to boast about, seems to have some good and bad days. But not worth what they charge and the upcharge in the pops is enough to piss anyone off
Atmosphere: 1
Food: 1
Service: 1
Potbelly is hands down my favorite sandwich shop. Anytime I’m in an area with one, it’s a must-visit spot—wish we had locations in WNY! Their sandwiches are always toasted to perfection, and the chips and cookies are the perfect pairing. My wife swears by adding a side of hot peppers for an extra kick, and honestly, I’ve never had a bad meal there.
Atmosphere: 3
Food: 5
Service: 4
The restaurant says it closes at 9:00pm. We ordered our food around 7:20pm and when they saw us sit down they said “oh are you dining in? Because our lobby closes at 7:30-8:00pm” ?? How can the tables to sit at “close” early but not the actual restaurant? Also why is there no sign stating the lobby closes early but not the restaurant? I think the employees probably just wanted to leave early - it’s ok, we cleaned up after ourselves after we ate in like 5 minutes.
Atmosphere: 1
Food: 5
Service: 1
Well even though this has been a favorite of mine for a long time, I’m not sure if I’ll be back here for a while. The sandwich is got, (the wreck) was ok but the pickles were the saddest pickles I have ever seen. They were long, thin, and stringy which is not satisfactory at all. Overall I would rate this place 3 stars until I have a better experience.
Vegetarian options: They have a salad but I’ve never had it so I can’t tell you if it’s good.
Dietary restrictions: Medium sized menu so it may be hard to find something for people with restrictions.
Parking: Small parking lot with somewhere between 40-50 spots.
Kid-friendliness: No kid menu but I ate here as a kid and I was fine.
Wheelchair accessibility: No stairs in the building that would restrict wheelchair users.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sandwich
Why eat at a chain sub shop in such a great food city as Dearborn? I'll tell you: you cannot get food fast at almost any restaurant in Dearborn, even fast casual ones. It's always a minimum of twenty five minutes if you're lucky. As much as I love going to "real" restaurants here I don't always have enough time.
Plus it's always a satisfying experience. At this Potbelly, the service is always fast, friendly, and accurate, the bread and ingredients are really tasty and not gross like Subway, and the whole menu is uniformly tasty. Also really great vegetarian options, and lots of healthier choices. Plus the hot peppers in oil are so good I keep my fridge stocked with jars of them at all times.
On the less healthy side, Zapps potato chips are some of the best, and the double chocolate cookies are super good and rich enough to split with someone you love.
Vegetarian options: The mushroom melt and Mediterranean sandwiches are super delicious and even more so with hot peppers added.
Kid-friendliness: Lots of space and open layout.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Box O' Sandwiches for 10, Sandwich, A Wreck, Coke Zero Sugar, Chocolate Brownie Cookie
Delivery driver didn’t bring me my shake but I was charged for it. Called the store and they asked me if I wanted to come pick it up even though I paid for delivery. By the time I even got the shake it would be melted.. they said they don’t do delivery so they could not send someone to deliver it. Even tho they just delivered my food. And they would not give me a refund or send another driver to bring me my shake. Very incompetent people. Very low intelligence employees. Worst location.
Atmosphere: 1
Food: 1
Service: 1
To the workers that were working at 7pm oct 19 you guys are the sweetest ! You guys deserve a raise
ordered the turkey and Swiss for carryout. they put literally 1 piece of turkey and forgot the cheese. never again.
Legit the best service every single Time and my sandwich tastes exactly how I expect it to. I luh luh love me some potbelly’s from this location.
Atmosphere: 5
Food: 5
Service: 5
Well for one I came in hours before they closed and was told no dinning in, then I got ranch on my sub and she didn't inform me that they had none ?
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sandwich
Restaurantji Recommends
This place has a really rude manager and rude workers and the food came in and i found a hair in it aswell and it was brown hair while i have black hair so it couldn’t have been me
Atmosphere: 1
Food: 1
Service: 1
this location is terrible and a RIP off I got the avocado turkey.... no avocado I have to go in and ask for it for them to give me the smallest bite possible what a JOKE will not be returning to this location Do NOT recommend!!!!!! unless u like getting ripped off.
Thissa how you make it boi.
Atmosphere: 5
Food: 5
Service: 5
The guy that made the sandwich was very rude and hes a manager so definitely go elsewhere!!! ! Ordered a turkey-avocado sandwich and literally got the smallest piece of avocado available!! So small when i opened the sandwich to show them the guy had to put his gloves on to fish through it to find the avocado !! Never in life have i ever had anyone do that!! Iver $16 for a turkey and cheese sandwich on white bread is crazy!! Mad me so mad I didnt even eat it!! I will never be back’!!!on too of we had to wipe our own table down because they were all dirty!!! Jimmy Johns next time!
Atmosphere: 1
Food: 3
Service: 1
bro this place is straight fire, everytime they're so nice snd fast paced
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches, Chocolate Brownie Cookie, Roast Beef, Dream Bar, Sugar Cookie
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