Tim Hortons

23780 Michigan Ave, Dearborn
(313) 724-8793

Recent Reviews

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Fateh Necer

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 3

Service: 3

Farooq Tahir

First, it took 10 minutes to order and I was first in line. After I ordered, the coffee was COLD! More creamer than coffee. In my croissant, the cheese was half missing. I asked for a dome lid for my coffee. I did not get it. My bagel with cream cheese had hair in it. Plain cream cheese and it was not professional. No hair nets. My survey for 10 Timbits for 1$ was not honored in their system. Fix this.

Atmosphere: 1

Food: 2

Service: 1

Marwah Noor

Today I had a bad experience with the staff they’re really bad and the big problem was she was the manager and angry because I couldn’t hear her voice and I said No!! She gets mad at me it’s surprising for me if the manager talks like this what about other staff??

Service: 1

Zee Al

I have never drank nasty coffee in my life it’s always nasty and the people who work their are so rude.never going back

Scott Wilkie

Who k stop

Atmosphere: 4

Food: 4

Service: 4

Danny Chrissy

I always order a medium Carmel frappe, the last 3 times I ordered it it was watery and I always say extra whip cream and I swear they put the least amount of whip cream on my drink. If I'm going to pay $5 for a coffee it should be amazing. I'll just take my business to Dunkin donuts at least I'm getting a medium that looks like a large and it tastes like a $5 coffee should

Atmosphere: 1

Food: 1

Service: 1

Cynthia Ayash

Please be advised your Phone number for store location is not registered an a New phone number for this locations would be much appreciated... Thanks for clearity

Atmosphere: 5

Food: 5

Service: 5

Dominique Sanders

I always order 1 cream. I received my coffee and it tastes like nothing but creamer every time. I asked the staff to make sure it’s one cream and they stated the machine is pushing out more creamer than it should.

Staff got annoyed when I asked to remake it…

Coffee from here also sometimes has a stale taste to it. Like it’s not fresh or something.. I drink alot of coffee so I know when something is off. Some who don’t drink coffee a lot probably wouldn’t notice.

Coffee is really important in the morning on the way to work and it’s really an inconvenience, No one has time have you remake it or go to another place.

I do not recommend

Food: 1

Service: 1

Haidar Farhat

The worst tim hortons ever to exist, very rude staff. I was trying to make my order more clear and the lady there literally walked away and started yelling, and then they made me wait like 15 minutes and the food was cold. I wonder why theirs barely any cars in the drive through i see that people had enough if this tim hortons probably better to either close or get a respectful staff that has good matters and treats customers good!!

Atmosphere: 1

Food: 1

Service: 1

Thomas Collins

Great donuts and coffee.

Atmosphere: 5

Food: 5

Service: 5

Sabrina Celske

After the 15 minute wait in the drive thru as the doors were locked to go inside, in the morning at that. I ordered a bagel, toasted that had to be warmed up once I got to work, it was cold ? and had stir my coffee, to blend it.
It's a little ridiculous that this store is close to my work and I have to find another one as I'm always late for work due to the wait. Oh and they never have hashbrowns either. 3 day I've ordered one to be told they are out.
Not a bad store, but needs to do better.

Atmosphere: 1

Food: 2

Service: 3

Jake Pipe

Arrived at 9am on a Wednesday and lobby was closed. No signs posted that they only offered drive thru service.

Service: 1

Aaron Wegher

Can't get a simple coffee order right and over priced my xl coffee was 3.25 and at my usual location it's 2.75 and I see from previous reviews the owner could care less

Eza Dahi

Very bad service and food is bad I threw it

Food: 1

Service: 1

Katherine Harris

My food was cold when I received it. We had a misunderstanding with the order, but the situation was handled professionally.

Atmosphere: 2

Food: 2

Service: 3

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