As a secret shopper, Service was nothing to even talk about, I came in and watched others pay after me and get there food and drinks before me, then I ask how long would it take , the response - the lady at register said she was going to do it , when it's clear she busy with other customers, I have already been waiting for a good min, but none the less to tell me that there would be 7more min before I can get the coffee, well! So told the young don't worry about the money, keep it and I left, because it's not about the money, it's about the principal.
Atmosphere: 5
Food: 1
Service: 1
Tavaris Bogus
Quick and delicious
Atmosphere: 5
Food: 5
Service: 5
T
Nice gluten free wraps and smoothies in a modern clean space in Eastern Market. Tasty,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Turkey
Brittney Wallace
The smoothies are just not good at this location. Seems like recipes are not being followed and ingredients not measured out. I've witnessed them just putting literal handfuls and sprinkles of ingredients
Jeremy Paul
Really need to retrain the employees here. Very rude. Couldn't make a basic infused lemonade. The emptiness of the store tells it all
Rick P
Great service and awesome staff. Felt at home and the juice I received was very fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
Revenge of the Good Girl
I walked in, no one said a word to me, and literally stood at the counter while they walked back and forth in front of me, lol. It was actually laughable
Atmosphere: 1
Food: 1
Service: 1
Brooke Mosley
A big thing for me is customer service and today this was not upheld. My friend and I walked in, no other customers inside- and we weren’t greeted. Which is cool but even when i said hello goodmorning there was no response lol! Just a little rude.. then when it was time to order she just stood there not even a “what can i get for you?” she just expected us to start talking😂 idk. I enjoy good energy, especially because i’m not a rude person so it’s just sad. And i rarely leave reviews either but i was appalled.
Atmosphere: 5
Food: 5
Service: 1
Jerome Wade
The berry smoothies are among my favorites,I highly recommend them.
Atmosphere: 5
Food: 5
Service: 5
Alyssa Johnson
Usually I really like Beyond but today I did not have a very good experience. I am gluten free and fully aware of cross contamination being possible which is ok. Today I ordered through the app as I always do. Gluten free wrap and extra meat. I got back to work at the wrap was WHEAT (see pictures) so I walked back up and informed them. I was asked if I wanted a refund before even being asked if I wanted them to remake it. I asked if they did have the gluten free wraps and then asked them to just remake it as I still needed something to eat. I have worked in the restaurant industry for years, messed up/remake orders are ALWAYS supposed to be a priority. It took them 30 minutes to remake mine, mind you they were not slammed when I first got back and only about 4 tickets up for wraps and bowls. They finally got mine done, which they still forgot the double meat (see pictures) definitely was not double meat. I wouldn’t be upset but when you pay nearly $5 extra between gluten free and double meat it is frustrating. I just went back to work and ate because at this point I was very hungry.
To the owner, PLEASE just remind your employees to read tickets better and focus. I know how busy it can get but details matter 😣
As a secret shopper, Service was nothing to even talk about, I came in and watched others pay after me and get there food and drinks before me, then I ask how long would it take , the response - the lady at register said she was going to do it , when it's clear she busy with other customers, I have already been waiting for a good min, but none the less to tell me that there would be 7more min before I can get the coffee, well! So told the young don't worry about the money, keep it and I left, because it's not about the money, it's about the principal.
Atmosphere: 5
Food: 1
Service: 1
Quick and delicious
Atmosphere: 5
Food: 5
Service: 5
Nice gluten free wraps and smoothies in a modern clean space in Eastern Market. Tasty,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Turkey
The smoothies are just not good at this location. Seems like recipes are not being followed and ingredients not measured out. I've witnessed them just putting literal handfuls and sprinkles of ingredients
Really need to retrain the employees here. Very rude. Couldn't make a basic infused lemonade. The emptiness of the store tells it all
Great service and awesome staff. Felt at home and the juice I received was very fresh and tasty.
Atmosphere: 5
Food: 5
Service: 5
I walked in, no one said a word to me, and literally stood at the counter while they walked back and forth in front of me, lol. It was actually laughable
Atmosphere: 1
Food: 1
Service: 1
A big thing for me is customer service and today this was not upheld. My friend and I walked in, no other customers inside- and we weren’t greeted. Which is cool but even when i said hello goodmorning there was no response lol! Just a little rude.. then when it was time to order she just stood there not even a “what can i get for you?” she just expected us to start talking😂 idk. I enjoy good energy, especially because i’m not a rude person so it’s just sad. And i rarely leave reviews either but i was appalled.
Atmosphere: 5
Food: 5
Service: 1
The berry smoothies are among my favorites,I highly recommend them.
Atmosphere: 5
Food: 5
Service: 5
Usually I really like Beyond but today I did not have a very good experience. I am gluten free and fully aware of cross contamination being possible which is ok.
Today I ordered through the app as I always do. Gluten free wrap and extra meat. I got back to work at the wrap was WHEAT (see pictures) so I walked back up and informed them. I was asked if I wanted a refund before even being asked if I wanted them to remake it. I asked if they did have the gluten free wraps and then asked them to just remake it as I still needed something to eat.
I have worked in the restaurant industry for years, messed up/remake orders are ALWAYS supposed to be a priority. It took them 30 minutes to remake mine, mind you they were not slammed when I first got back and only about 4 tickets up for wraps and bowls.
They finally got mine done, which they still forgot the double meat (see pictures) definitely was not double meat. I wouldn’t be upset but when you pay nearly $5 extra between gluten free and double meat it is frustrating.
I just went back to work and ate because at this point I was very hungry.
To the owner, PLEASE just remind your employees to read tickets better and focus. I know how busy it can get but details matter 😣
Restaurantji Recommends
Food was amazing chicken Caesar was so good
Atmosphere: 5
Food: 5
Service: 5
Been to others and this one is the best!!
Somehow always seems severely understaffed. Expect orders to take 20-30 mins
Atmosphere: 2
Food: 3
Service: 2
kai is the best, so sweet and made the best beyond smoothie i’ve ever had woohoo
Atmosphere: 5
Food: 5
Service: 5
Great customer service and fresh ingredients!
Atmosphere: 5
Food: 5
Service: 5
Loading...