“Dunkin’ at Detroit DMC continues to stand out for all the right reasons.
It’s more than just the drinks, it’s the full experience. The leadership, staff, and overall vibe are consistently positive and welcoming. The team is always smiling, attentive, and truly focused on customer service, not just completing orders. A special thank you to Mo and the entire team. Even when I don’t know everyone’s names, the consistency, teamwork, and care show every single visit. The drinks are always accurate and top tier. This location sets a great example of what excellent service looks like.“
“I was impressed with the speed and responsiveness of the staff during my recent visit. They handled orders quickly and efficiently, even during busy hours. The service felt smooth and well-coordinated, showing good teamwork and time management. It's clear they are trained to prioritize both speed and accuracy, which made for a very pleasant experience.“
“I use to only start my mornings at Dunkin every other day which was okay, but then Dunkin hired a new person name Bianca and she’s so welcoming and nice she gets it right every-time (Coffee lovers if you know then you know 🤞🏽) I have no complaints, what was every other day became every day she suggested items that would pair well with my usual order and she knows her stuff.
You don’t get that “let’s make it a great day”energy in the food industry but I do when I’m greeted by Bianca and when I leave it starts my morning off to a great start and I couldn’t be more elated about it.
Thank you Bianca“
“It’s Dunkin’, so Yum!
I got my order to go and started back to my hotel when I stopped to get a couple pictures of Greektown & the Detroit skyline. I tripped and my entire order ended up on the ground. I hobbled back and told them what had happened and they replaced my order (sans the coffee) at no charge. Great staff!“
“I love my coffee today!! It taste perfect. The staff was super nice, telling every customer to have a beautiful day as they left. The service was a bit slow but that’s only because there was only 2 people and one of them was in training, but they were super friendly and it was a great experience. My coffee taste amazing. Will be visiting again!!“