Gordon Biersch
McNamara Terminal A, Detroit
(734) 941-0592
Recent Reviews
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Shannon was fantastic
Atmosphere: 5
Food: 5
Service: 5
Stopped in to relax while waiting for transfer and Shannon was just amazing. Went out of her way to customize my picky friends order and has a very amazing, charming personality! Made us laugh, so we serenaded her! Thank you again Shannon for an amazing talk and amazing beverages!! Keep up the amazing job and always let that light shine love!!! :)
Atmosphere: 5
Food: 5
Service: 5
Shannon was awesome!!! Great service!!!
Atmosphere: 5
Food: 5
Service: 5
I waited for the bar tender to serve me for a little over 10 min…ok not that big a deal. She did have a full bar and moved rather slowly. Then the bartender asked what I would like and as words were coming out my mouth, she interrupted asking for ID and to pull my mask down… well, yeah….but do you want to let me answer the question you just asked? I didn’t say this. Only thought it. I guess I took my ID back without giving her a sweet smile. She asked what was wrong. I said ‘I was trying to order and you just interrupted me’. Before I could finish that sentence-she interrupted me yet again to tell me she has the right to ask for ID as if she didn’t just check it or I had argued to show it. I said it would have been nice if she stopped interrupting me and that when she decided not to serve me. I’m not drunk at the airport, I didn’t demand any service in a Karen kinda way, but I do expect common courtesy. So no, I do not recommend this place or the older blond bartender.
Service: 1
Melissa's service at the bar was great
Atmosphere: 5
Food: 5
Service: 5
Grab a pint, grab some food, and Melissa will help you out. Kind person, great conversation, awesome advice.
Atmosphere: 5
Food: 5
Service: 5
The folks here have been so amazing - quick and friendly and I love it. Esp Melissa! You don’t often find this kind of service anywhere, esp airports.
Atmosphere: 5
Food: 5
Service: 5
The atmosphere was ok. Then it goes downhill from there. The service was lacking. Like the staff had all the time in the world while we are rushed. The food was absolute garbage. I got the chicken pita. The Naan came out darkened almost burnt. Their famous garlic fries looked like they were a day old but put back in the fryer to heat them up... I would never eat here again. Just seeing their sign has me feeling offended
Atmosphere: 3
Food: 1
Service: 1
Stopped here for lunch while traveling and Shannon gave great service and the food was great!
The server was fine. The food was garbage. Nothing like Gordon Biersch. The place was empty and the kitchen still messed up, and I mean on a I would question feeding the burger to my dog level of charred burger. No way the cook didn’t see that they just didn’t give a poo.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
The mozzarella sticks are very delicious. The Caesar salad wasn't bad, but the dressing was very bland. The service was good.
Apparently they have limited staff later in the day with limited seating. With it being in an airport and there aren't too many sit down options, you would think they would have more people scheduled.
But overall a good experience. I'd check out other locations of the restaurant.
Atmosphere: 4
Food: 4
Service: 5
Seems very understaffed and the poor service reflects that. Food was average, and like the drinks, expensive, even for an airport restaurant. They seem to run out of a lot of the menu options, and basic things like plates and glasses. If you've got a tight connection, I would avoid this place.
Atmosphere: 4
Food: 2
Service: 2
Dined here during a layover, Shannon was wonderful, good food, and wonderful service. Will come again if back in the airport
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Shannon was great no complaints, if you are at the location. Come see her and give her a big tip, we did !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
We had lunch on our way to Boston.
It's the best. The beer is delicious and the burgers are plentiful. I was very satisfied.
Atmosphere: 5
Food: 5
Service: 5
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