Gratiot Grill
3121 Gratiot Ave, Detroit
(313) 921-8670
Recent Reviews
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They have the best breakfast sandwiches!
Food: 5
Service: 5
Yo....why was I waiting in the drive thru at the window for 40 mins. I had to blow the horn and ask about my order. The lady start asking me what was my order. Wow. Then she ask me did I pay already. YES!! I would've been pulled off had I not paid already. The lady tells me the lady who took my order, left. So my food was ready 30 mins ago. Just sitting there. Nobody knows anything. I got no apology, served a container of cold food. Just ridiculous service. I will never go back there. That service is unforgivable.
Atmosphere: 2
Food: 2
Service: 1
I always stop by late at night to order breakfast. The food is always good! I got a ham, egg & cheese sandwich and it was delicious. The ham was a lil thin.
Atmosphere: 4
Food: 4
Service: 4
Been coming here for almost 5 years, only twice order was wrong, they compensated my next visit
Terrible service, orders take too long then after waiting your order will be all wrong. They dont listen
Atmosphere: 3
Food: 1
Service: 1
On 11/14/25, I experienced very poor customer service at your drive-thru. The woman taking my order was extremely rude, and I should’ve taken that as a sign to leave. When I got to the window, she didn’t say anything she just flopped my food in the window once it was ready. I waited for her to tell me my total or set up the card reader so I could tap to pay, but she never did. Instead, she turned away and began talking to another employee. I sat there waiting, but the reader was never loaded.
I didn’t feel like dealing with that kind of energy anymore, energy is transferable.
However, I would still like to pay for my order because I don’t believe in cheating anyone. However, I will end up spending more on gas than the food cost.
This was my first time. It's unfortunate the customer service was poor cause the food actually good.
Can the owner please email me?
I’ll try calling later today and will provide an update.
Atmosphere: 1
Food: 4
Service: 1
To slow on sat and Sunday period need help bad
Service: 1
Omelet damn near full of egg shells
Food: 1
I ordered a double bacon cheeseburger deluxe with chili cheese fries… When I tell you there was NO bacon on my burger… Not only that, they cut it in half… Since when did they start doing that?? Called in to inquire about the issues and was told, relayed from the cook on duty, that it was a “random thing” and there wasn’t a specific reason why it occurred. How don’t you know and YOU prepared it? This place used to bang but it has fallen off so bad… Their breakfast is decent but who could really mess up breakfast… I will not be ordering here again and I would advise future unbeknownst patrons to do the same.
Food: 1
Service: 1
It looks like what it is
Restaurantji Recommends
This is a great little restaurant with delicious and fresh food. I went there for the lunch special and my grilled ham & cheese was fantastic.
Atmosphere: 5
Food: 5
Service: 5
I order taco's I ask how we're they I said to the cashier she respond you will be back I ate one in the park n lot threw up sloppy Joe meat horrible go to sabor taco's on Conant st slappin
Atmosphere: 5
Food: 1
Service: 5
Chili cheese fries with grilled onions!!! Get them!! Love them!!
Food: 5
Service: 5
Messed up my order I ordered chili cheese fries and got no CHEESE
Ordered again I asked for slice cheese they gave me squeeze like why can’t yall get the order right
Atmosphere: 1
Food: 1
Service: 1
They are pretty good with managing time.
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