The chicken wasn't cooked fully. The was still blood in some pieces. I won't go back here.
Atmosphere: 5
Food: 1
Service: 5
Kiara
WORST KFC IVE EVER BEEN TOO IN THE CITY!!!!! I spend $89 for absolutely nothing nothing if I could rate them a -5 I would.!!! They messed up my order I ordered a 16 piece they gave me 12 and the smallest pieces they could find then I had a order of large wedges and they gave me a small
Atmosphere: 1
Food: 1
Service: 1
Angela Hendricks
They get no stars .. they never have receipt !!! Then ask why i need one.. it’s only 6 dollars… these kids these days .. had to explain to her I use my receipt for my business.. smh .. Chicken was old . Mash potatoes was too thick and bread was old and hard.. I don’t know why I went there in the first place. I knew better I been stop going to KFC especially that one .. Food was nasty !!! Never no more . I don’t even want to give any stars but I guess in order to post I have to give at one star ..
Chemaco Caldwell
Terrible gave me old chicken, and charged full price
Atmosphere: 1
Food: 1
Service: 1
Bah plus Ten
I am new to Detroit and I went here last week and it smells bad!!! I ordered large mash potatoes and large corn and 6 biscuits. ALL OF THE FOOD WAS OLD!!!!!! IT was Half full and old! The biscuits were old and crumbling apart. This was a $20 lesson I will never have to learn again!!!! They’re always empty and now I know why😡This place should be shut DOWN!
Atmosphere: 1
Food: 1
Service: 2
orlando ditto
Okay at times when you see the drive-thru full never go
Atmosphere: 4
Food: 4
Service: 4
Supernova
This location is horrible, the workers here are very disrespectful. No respect for customers and no respect for time management. Whoever the manager is, they need to be fired along with the rest of the other employees that work there.
Service: 1
Barbarian Bazel
Customer service is trash they get mad at for serving for that wouldn't be fit for dog
Atmosphere: 1
Food: 1
Service: 1
Aisha Cleveland
Just went through the drive thru and the female employee on the window had a very nasty attitude. The weather is warm today so we had the windows down and had already heard her talking reckless to the customer ahead of us. Then when it was our turn we asked for a chicken sandwich with cheese. She said they don’t put cheese on that particular sandwich and I asked if they had cheese at all. She very irritatedly said “if we don’t put it on there, we don’t have it.” The point is, this woman is in a really bad mood today and does not need to deal with the public, PLEASE send her home before she ends up running more customers away. We pulled off because her attitude was awful. Her tone of voice was not acceptable for a customer service job. I hope in future trainings of employees, they will be taught how to communicate with customers in a more pleasant, professional manner. Do better KFC on 7mile and the Lodge in Detroit. 🤦🏾♀️
akua vaden
Manager yelled at me for requesting sauce on the side, gave the microphone to a younger employee. When i asked for the number to corporate he told me there is no number they because they’re a franchise. They never came back to the speaker. When i got to the window I asked for the complaint line number. The same man from the intercom told me they don’t have one, lisa came to the window and said the same and asked what do I want. I informed them that the number is on the back of the receipt. They said they’re not giving it to me. They also made sure to take their name tags off. When i asked the young man for his name he said he didn’t have one and if he did that he didn’t have to give it to me. Lisa stood next to him and laughed.
I waited so LONG in line I wasn't hungry anymore. Waited 15 minutes, and no cars moved. I asked the lady at the speaker, waiting to place her order. Was there anyone talking to her? She said they asked her to wait and hadn't returned.
Dj James
Serve me a old Popeye then told me they can't replace it. it's the sorry uneducated workers... very poor service I recommend you try the other KFC on Wyoming and 7 mile
Myian
Absolutely terrible service consistent and constant bad attitudes
Derrick Williams
Only 2 cars in the drive thru and the employees there have you not pull up so the sensor/ timer won't go off. The worst scam and the management has to be on it. An actual plan they have to give you bad slow service. This location won't be open long.
RESIDENCE RESCUE
Constantly cheating the drive thru timer. If corporate think this location is moving fast they are not. Every time I pull up Im instructed on where to pull to do their scheme.
The chicken wasn't cooked fully. The was still blood in some pieces. I won't go back here.
Atmosphere: 5
Food: 1
Service: 5
WORST KFC IVE EVER BEEN TOO IN THE CITY!!!!! I spend $89 for absolutely nothing nothing if I could rate them a -5 I would.!!! They messed up my order I ordered a 16 piece they gave me 12 and the smallest pieces they could find then I had a order of large wedges and they gave me a small
Atmosphere: 1
Food: 1
Service: 1
They get no stars .. they never have receipt !!! Then ask why i need one.. it’s only 6 dollars… these kids these days .. had to explain to her I use my receipt for my business.. smh .. Chicken was old . Mash potatoes was too thick and bread was old and hard.. I don’t know why I went there in the first place. I knew better I been stop going to KFC especially that one .. Food was nasty !!! Never no more . I don’t even want to give any stars but I guess in order to post I have to give at one star ..
Terrible gave me old chicken, and charged full price
Atmosphere: 1
Food: 1
Service: 1
I am new to Detroit and I went here last week and it smells bad!!! I ordered large mash potatoes and large corn and 6 biscuits. ALL OF THE FOOD WAS OLD!!!!!! IT was Half full and old! The biscuits were old and crumbling apart. This was a $20 lesson I will never have to learn again!!!! They’re always empty and now I know why😡This place should be shut DOWN!
Atmosphere: 1
Food: 1
Service: 2
Okay at times when you see the drive-thru full never go
Atmosphere: 4
Food: 4
Service: 4
This location is horrible, the workers here are very disrespectful. No respect for customers and no respect for time management. Whoever the manager is, they need to be fired along with the rest of the other employees that work there.
Service: 1
Customer service is trash they get mad at for serving for that wouldn't be fit for dog
Atmosphere: 1
Food: 1
Service: 1
Just went through the drive thru and the female employee on the window had a very nasty attitude. The weather is warm today so we had the windows down and had already heard her talking reckless to the customer ahead of us. Then when it was our turn we asked for a chicken sandwich with cheese. She said they don’t put cheese on that particular sandwich and I asked if they had cheese at all. She very irritatedly said “if we don’t put it on there, we don’t have it.” The point is, this woman is in a really bad mood today and does not need to deal with the public, PLEASE send her home before she ends up running more customers away. We pulled off because her attitude was awful. Her tone of voice was not acceptable for a customer service job. I hope in future trainings of employees, they will be taught how to communicate with customers in a more pleasant, professional manner. Do better KFC on 7mile and the Lodge in Detroit. 🤦🏾♀️
Manager yelled at me for requesting sauce on the side, gave the microphone to a younger employee. When i asked for the number to corporate he told me there is no number they because they’re a franchise. They never came back to the speaker. When i got to the window I asked for the complaint line number. The same man from the intercom told me they don’t have one, lisa came to the window and said the same and asked what do I want. I informed them that the number is on the back of the receipt. They said they’re not giving it to me. They also made sure to take their name tags off. When i asked the young man for his name he said he didn’t have one and if he did that he didn’t have to give it to me. Lisa stood next to him and laughed.
Restaurantji Recommends
I waited so LONG in line I wasn't hungry anymore. Waited 15 minutes, and no cars moved. I asked the lady at the speaker, waiting to place her order. Was there anyone talking to her? She said they asked her to wait and hadn't returned.
Serve me a old Popeye then told me they can't replace it. it's the sorry uneducated workers... very poor service I recommend you try the other KFC on Wyoming and 7 mile
Absolutely terrible service consistent and constant bad attitudes
Only 2 cars in the drive thru and the employees there have you not pull up so the sensor/ timer won't go off. The worst scam and the management has to be on it. An actual plan they have to give you bad slow service. This location won't be open long.
Constantly cheating the drive thru timer. If corporate think this location is moving fast they are not. Every time I pull up Im instructed on where to pull to do their scheme.
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