McDonald's

1000 Mack Ave, Detroit
(313) 832-4100

Recent Reviews

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Wynter Nicole

Decent McDonald’s!! The girlies were sooo nice especially to be so young they were all smiles my food was hot and fresh. 😊

Atmosphere: 4

Food: 5

Service: 4

Suzy Jimenez

Ordered through the app. There were 2 cars in front of me. After waiting 10 mins I knocked on the cashiers window and asked why the slow service. Both cars in front of me were parked. I mentioned the car in front should park off to the side to keep the line moving. Finally got up to the front and was handed my order. It was wrong, cold and the iced coffee was missing. The attendant was flustered, didn't even double check my order then she asked me what my order was. I handed her my receipt. The iced coffee wasn't made, I was missing the cheeseburger and sauce for my nuggets. She asked me to pull off to the side. Minutes later I had to leave I was going to be late to work. Didn't think a quick run to McDonalds would be so frustrating.

Atmosphere: 1

Food: 1

Service: 1

ryan miller

This is the worst McDonald’s I think I have ever been to the employees are rude. One of them slammed the door in my face. I never ended up getting my food. I ended up just leaving. and then when I tried to call to complain, it just rings and rings and rings and you can’t get your money back or anything so I would suggest never going to this McDonald’s.

Atmosphere: 1

Service: 1

Motown Bandito

“Pull up ahead” they say in the drive thru. 15 mins goes by and nothing. I go in to get my food and it’s too busy to even speak to someone. Try and call, the numbers disconnected. Stay away from this place. The girl at the second window is ignorant and rude and needs to be fired.

Atmosphere: 1

Food: 1

Service: 1

TJ Kane

Customer service is optional in all McDonald's. But the food, even though getting expensive, is still the same.

Atmosphere: 4

Food: 4

Service: 2

Jack

This has to be the slowest McDonald's in the chain. They do everything from the front windows. Expect long waits in the drive thru. Check your entire order carefully, they're not very good at getting that straight either.

Atmosphere: 2

Food: 3

Service: 1

Alex V

Food is always good - place is usually pretty busy but they keep in moving. Sometimes the dining area is messy but that's usually bc of how busy it gets.

Atmosphere: 5

Food: 5

Service: 5

joy clark

It's Mc Donalds. They didn't mess up my order

Atmosphere: 5

Food: 4

Service: 5

Mo Collier

Ordered thru the app. A steak egg and chz bagel meal and a bacon egg and chz McGriddle meal both with caramel macchiatos (the whole point for going). We r at the 2nd window waiting for food when we r told they dont have macchiatos and we r offered frappes…. It’s winter in Michigan but fine. My McGriddle ended up being sausage and the bagel was burnt beyond edible. Womp womp. They were packed tho

Atmosphere: 5

Food: 1

Service: 5

Mashood

Great service

Atmosphere: 5

Food: 5

Service: 5

War'HRSMN Of De Apocalypse

The only person in line can't make it up ordered a fish meal med two small fries and 2 double cheeseburgers..... My order was brought out to the car 3 time before it was right...

Deanna

The morning crew shift never disappoints. That evening shift with Ms Pat as the manager is sad. Ms Pat lacks the skills to be a manager. She needs to be told what to do. She’s ok with putting out cold food and will give you more old cold food. There’s a guy with tattoos drawn all over his face with the worse customer service. Says he’s not going to do his job right because Ms Pat isn’t doing hers. What kind of leader is she. The owners need to let her go. There are plenty of people who work there that are more qualified to lead and manage.

Atmosphere: 1

Food: 1

Service: 1

DR Gordon

I love a good burger and the 1/4 pounder deluxe never disappoints. BUT... the service at this location is terrible. Slow is an understatement. This location cooks 1/4 pound deluxe to order, which is fine. Except that I waited and waited as I watched several 1/4 PD's go out to drive through while I waited inside for mine. After a while I informed the manager that the woman next to me And I have been waiting exceptionally long while they've been running burgers out to people that were bothered WAY after we ordered. I explained that the woman next to me was before me and that she gets the next QPD and then I get the next after that. The manager then went and gor my order, handed it to me and I again said that she was first and her order should've been handled before mine. The manager said that she hasn't complained and I did so she got my order first. I gave my order to the woman and told the manager to go get mine. She was not happy, but complied. All in all it took 50 minutes for me to get my order. I will not return to thia location and I suggest that if you so visit thia location, make sure you have a lot of extra time.

Atmosphere: 2

Food: 3

Lou Samson

Must use the kiosk only. No counter service

Atmosphere: 3

Food: 1

Service: 1

Nicole Bentley

The food was horrible every time it needs to be shut down we pay our money for hot food nd good service every time it's cold nd the manager horrible customer service

Atmosphere: 1

Food: 1

Service: 1

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