McDonald's
18201 Mack Ave, Detroit
(313) 499-1121
Recent Reviews
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This place is a mess nowadays. The ice cream machine is rarely functioning and the employees clearly have no idea how to put salt on the fries.
I wasn’t a customer but last night I had an Uber eats order to pick up here and the night staff had me waiting for almost 20 minutes. One teen member there was too busy talking and flirting with girls instead of focusing on the order after I told him the name I’m picking up for. These workers need seriously discipline because there is no way I should’ve been waiting that long for food that doesn’t belong to me 🤦🏾♂️
Good food ...and good service but was pooping all day...thankyou for free weight loss
I ordered delivery and y'all only out the drink in. You didn't even include a straw what the hell
The staff is friendly and my food was good!
First of all, I am black. So what I am about to say isn't racist. Too many black people work at this location. When I go to the McDonald's near my job in Clinton Township my food is always hot and fresh but when I go to the Mack Ave. location near my home I always get stale cold food. The store is also dirty. This isn't just one visit. I have been to this location plenty of times and it's always the same. I think today will be my last visit.
Midnight Crew is very disrespectful! I was told to pull up to the last window to wait on my food 15mins goes by I finally goes in to ask for my food they was lost! Forgot about my WHOLE ORDER! I couldn’t show no receipt because they never pass out any. I was told I’ll get my FOOD SPIT IN! Too many young kids work there even the supervisor rude don’t know how to handle there store. I called to speak with the GM MANAGER THAT SUPPOSE TO BE OVER EVERYBODY AND THAT Didn’t WORK WELL.. THIS PLACE NEEDS TO BE SHUT DOWN! Very unprofessional
They need to close this location. A lot of kids with no customer service training . They don’t even know the difference between steak and sausage. Ridiculous!!!
This McDonalds has greatly improved. Destiny was on the drive through on May 2nd around 7:45am. Her professional, poise, and communication be speaks of management and if she is not developed into a management in training program she will be stolen away at hire pay and better benefits. Maybe, she should go to community college part time and get her Associates Degree and go into a different career long term.
Bunch of immature employees acting like 2 year olds.
Restaurantji Recommends
I mostly door dash from here but when I do go they mess up my order but are quick to fix it also in the mornings they are super slow with none in line
Placed order at screen. Had to go see a person to ring out. Not ONE child had the inclination to ask what help was needed. There were two other people who waited . Unacceptable. IDGAF if it is McDonald's. Service and respect is priority, useless discussion without helping anyone.
Look… I’m only doing this review because Google has convinced me that being in the top 10% of restaurant reviewers gives me great power… and obviously that means I have great responsibility 👀 So here it goes… it’s McDonald’s… nuff said. At the particular time that I was a patron at this specific establishment, I received hot fries, and my order was correct. Your experience may vary. 🤷🏽♂️
I drove up to the pickup window and a kid holding a drink barged up to the window holding it out like he was handing it to me. I hadn’t ordered any drinks so I shook my head indicating I hadn’t ordered that. He said “why you shakin yo haid”. Uh…. Don’t go here…
Food trash and cold how is a fish sandwich cold like really ask for fresh fries they give me fries they recooked never again yall need to be close until you can give great service because it’s trash and I’m pissed
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