McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
14271 Gratiot Ave, Detroit
(313) 521-4212

About McDonald's

McDonald's has a new kiosk system for ordering, which can be faster than waiting in line. However, some customers have reported issues with staff rudeness and unsanitary conditions. There have also been complaints about order accuracy. It is not recommended to bring children to this location. One reviewer mentioned an incident involving a stranger near their vehicle in the parking lot. Recently, some customers expressed frustration over long wait times despite ordering ahead on the app, with one mentioning they waited 20 minutes and received luke warm food. The night staff has been described as unprofessional and overwhelmed, especially during busy hours, with no clear communication through the headset. On a positive note, the lobby was reported to be clean, and some customers found the food and customer service to be good, which was a surprise given the area's reputation.

Customers' Favorites

McDonald's Reviews

2.6
259 ratings
Restaurantji Rating
5
25%
4
11%
3
10%
2
12%
1
42%
Food
2.9
Atmosphere
2.6
Service
2.6

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Hours

Monday 7AM - 8PM
Tuesday 7AM - 8PM
Wednesday 7AM - 8PM
Thursday 7AM - 8PM
Friday 7AM - 8PM
Saturday 7AM - 8PM
Sunday 7AM - 8PM
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