Popeyes Louisiana Kitchen

12218 E Warren Ave, Detroit
(313) 331-3380

Recent Reviews

Johnae Davis

These people at this establishment is rude as hell yall! And I swear I’m one of the nicest and most forgiving people ever. But when I tell y’all I wanted to crawl through the plexi glass!?! The manage who’s a woman first of all hung straight up in my face after I called them asking were they hiring because I’ve made the mistake of a filling out an application and going in for an interview with a fast food company who said they were hiring at a certain location and told me they weren’t hiring anyone else for the year due to full staff. So I called to be sure and not waste my time, this broad had the audacity to hang up in my face without even the courtesy of just saying no. I don’t care how busy they were it’s called CUSTOMER SERVICE for a reason. If you can’t provide good customer service then maybe this job isn’t for you. And you are then deemed incompetent. I’ve also ordered from here before and the establishment is filthy. Had I not already paid my money I would’ve left. They never sweep their lobby, or wipe their tables. The glass windows are nasty and everything. So it’s obvious they could use the help, and it’s obvious I would’ve been willing. But at the end of the day what’s done is done. They need to hire people with better temper and attitudes because the employees they have now are not it!

Atmosphere: 1

Food: 1

Service: 1

Sister Gang

Employees very nice. Not enough employees makes service slow.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: 12pc Handcrafted Tenders Family Meal, Mild, Wings, Red Beans and Rice, Mashed Potatoes, 1 Biscuit, Large Coleslaw

Crystal Kuenner

Ordered a spicy two piece chicken dinner and only one piece was spicy!

Food: 3

Service: 3

Recommended dishes: Mashed Potatoes, 1 Biscuit

Da Best

I ordered a large macaroni got a regular mashed potatoes ordered a half gallon fruit punch didn't get it or my extra biscuitI tried calling

Atmosphere: 1

Food: 1

Service: 1

Ken Leonard

I bought the new wings with the honey bbq sauce. When I looked at them, the young lady drizzled the sauce on them. When I asked for more sauce, she explained that they had the standard amount of sauce on them. I asked for more sauce. That's when her attitude kicked in and was told, if I wanted more sauce, it will cost 1 dollar per box for more sauce. I was standing there in disbelief. I paid the $ 2.12 and kept going. Why did I have to pay $2.12 per box when it was the one order that came in two containers? Maybe it because she failed to shake them up the first time and just being lazy! I don't know, but I will not be going back!

Atmosphere: 1

Food: 5

Service: 1

Fred Lee

Just passing by and stopped for a quick lunch. Nothing special. First time I have ever seen bullet proof glass at the counter. Food is given to you thru a revolving service door. People walked in to stay warm while waiting for the bus, but were told to leave.

Atmosphere: 1

Food: 3

Service: 3

Kyla

Food was good but the service was horrible. They didn't have any straws, napkins, utensils or sauce. No ice for the drinks. They didn't have anything. But the food was fresh and good.

Atmosphere: 1

Food: 5

Service: 1

Gene Davis

Food was good customer service is not. I asked for lemonade they were out asked for fruit punch they were out asked for sprite got and it was horrible went back in asked for a pie instead of the drink the guy got an attitude at me and walked away the young lady took.over and had a better attitude than he did this store is on mack and Connors

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Signature Chicken, Mild, Wings, Red Beans and Rice

Lawanda Edwards

The lady with the blonde hair us veryyy rude and she also denied a customer the right to purchase a meal for a homeless lady. Her exact words" I'm not gonna allow you to buy her anything, she called me all kind if names. Just a horrible experience all together not to mention the fries were ice cold and I asked for honey/ BBQ and received hot....never will I visit this location again...never.

Atmosphere: 3

Food: 1

Service: 1

Ravishing Raves

I ordered through Uber eats. I got a totally different order. It had my name on it so I guess the staff just decided to give me whatever they saw fit. Horrible.

Food: 1

Service: 1

Recommended dishes: Wings, Spicy Chicken Sandwich

Derilyn P. Hawkins

Chicken was cold and not good at all.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Wings

Kenneth Dixon

I'm here now had to wait 10min to place my order the service is horrible the manager had a attitude with everyone because it was supposed to be her day off my food was old so had to get a refund in the cook was outside smoking so everyone start

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Wings

Jerry Bocci (RunsWLightning)

Ordered for delivery, but they didn't bother to include HALF of our order. Missing 6-pc chicken, large sweet tea (they gave us an ice less, flat Coke instead), large mac & cheese, 1/2 gallon lemonade, gallon of sweet tea (my family likes sweet tea!), and 2 cinnamon apple pies.At least my chicken sandwich wasn't horrible.

Atmosphere: 3

Food: 2

Service: 1

Bethany Swift

Slow but looked like she was a new

Service: 4

Cleatrice Furlough

Always busy. Slight wait .. doors is hot and fresh. Store seemed clean when I went.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Wings

Load More