Ramon Wheeler is a predator and only hires employees to benefit his personal needs and not the business. I worked for him and made a mistake having relations with him as soon I wanted to stop them I was wrongfully fired. I started working there when I was 17 years old and absolutely loved the job and was also a fan favorite to the customers. Ramon had convinced me that the company was going to fire me because he had gotten fired so I left with him which was an honest mistake. We went to multiple jobs and Ramon kept getting fired. I then realized I had made the mistake of quitting a job I had a passion for someone else and it did not benefit me at all. I then came back to work for Starbucks and was so so happy. Papa Joes management had asked me what Ramon was up to, me not knowing that they had plans on rehiring him. They had brought him back and that's when I was then fired because I did not want to continue our personal relationship. Ramon has been taunting me about the relations he's having with his current employees and how I won't ever be able to have the job I had a passion for. That is why the business is not improving.
Atmosphere: 1
Food: 3
Service: 1
Nicole Johnson
At the Harper Hospital site, the management, led by Raymon, exhibits subpar professionalism and lacks competence. There are shortcomings in recruiting, training, and scheduling qualified staff, resulting in insufficient coverage and supplies, with core items such as cups and milk frequently unavailable. This represents a demoralizing case of leadership misalignment – the wrong person in the wrong seat on the wrong bus.
Atmosphere: 1
Service: 1
Tessa Petersen
They made my drinks quickly by ordering off the app. I got the pumpkin spice cold brew... It was lacking. I got extra foam and spice topping and didn't get the latter.
Atmosphere: 3
Food: 1
Service: 4
Fatimah Jobeh
I’ve been coming here a few times to get my coffee. Today I was told by security I can’t enter since I am not a DMC employee & my order needs to be cancelled. The staff at Starbucks are friendly and never made this a issue. There seems to be a lot of misinformation regarding the protocol if there is one? Non dmc visitors or employees are not welcomed to order from the food court. Also the parking garage is dirty and does not look safe to enter. I would not recommend this Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Jansen
The male barista is extremely rude and disrespectful. I love starbucks...But when dealing with someone like that I would rather have horrible hospital coffee.
Fran Ifezue
It’s crazy how you can tell this is a franchise and not a real SX. The baristas are beyond rude and have the worst attitudes to the point that is better to walk out and go get coffee somewhere else. Is not even plain costumer service it’s extremely RUDE and hostile. I said good afternoon to the register person and she replied “what do you want”. I want to leave now that’s what I want. Never again. You would think that being located at a hospital where customers are most likely not having the best day, they’d had some empathy and cordiality. What a bad experience.
Mike (Mike107)
It would be hard to find a place where one is more warmly greeted or where the staff is willing to go so far out of their way to give it to you like you want it….and yet their personalized service and friendliness doesn’t prevent them from getting through a long line of customers quickly. They are fun people to know.
lemon sugar
Needs vegan options.
Atmosphere: 3
Food: 1
Service: 3
Rasheeda Powell
Awesome team and friendly staff! Ramone the store manager is an awesome leader always delivers, and executes quickly! It’s amazing when he sees me coming into the store my drink is always made and ready at the pick up end. Keep up the great work guys!Signed Ms half soy/half sweet cream ?
Atmosphere: 5
Food: 5
Service: 5
Soha A
This Starbucks is my favorite location hands down. It has the quickest service and the best baristas. So respectful and caring. It is always clean and top notch service. I come here everyday, even multiple times a day. Thank you all for everything you do!! 10/10
I went down to this Starbucks at 5:35 pm and they were in the process of closing and it says they close at 8pm. The young lady said everything is shut down and the only thing they can offer me is plain coffee. I feel it’s very unprofessional for an establishment to because they feel like it.
enes taylan
Machine is always down!
Jania Tuner
I come here every morning the two young lady’s who work there Bree and Brittney are the best they even gave us samples they open and close they different need raise !! Or more workers
Meme M.
This is my second time this happened to me for a 6.00 dollar drink. I honesty never have this hap just the location at John.R please fill my coffee up to the top it's not even half way
Shannon Adeleye
The employees are so rude and they clearly don’t want to be there. They never have cold brew, nitro brew or sometimes even cups. They desperately need new management and a whole new team. The location would truly be perfect if they could get a better more organized staff.
Ramon Wheeler is a predator and only hires employees to benefit his personal needs and not the business. I worked for him and made a mistake having relations with him as soon I wanted to stop them I was wrongfully fired. I started working there when I was 17 years old and absolutely loved the job and was also a fan favorite to the customers. Ramon had convinced me that the company was going to fire me because he had gotten fired so I left with him which was an honest mistake. We went to multiple jobs and Ramon kept getting fired. I then realized I had made the mistake of quitting a job I had a passion for someone else and it did not benefit me at all. I then came back to work for Starbucks and was so so happy. Papa Joes management had asked me what Ramon was up to, me not knowing that they had plans on rehiring him. They had brought him back and that's when I was then fired because I did not want to continue our personal relationship. Ramon has been taunting me about the relations he's having with his current employees and how I won't ever be able to have the job I had a passion for. That is why the business is not improving.
Atmosphere: 1
Food: 3
Service: 1
At the Harper Hospital site, the management, led by Raymon, exhibits subpar professionalism and lacks competence. There are shortcomings in recruiting, training, and scheduling qualified staff, resulting in insufficient coverage and supplies, with core items such as cups and milk frequently unavailable. This represents a demoralizing case of leadership misalignment – the wrong person in the wrong seat on the wrong bus.
Atmosphere: 1
Service: 1
They made my drinks quickly by ordering off the app. I got the pumpkin spice cold brew... It was lacking. I got extra foam and spice topping and didn't get the latter.
Atmosphere: 3
Food: 1
Service: 4
I’ve been coming here a few times to get my coffee. Today I was told by security I can’t enter since I am not a DMC employee & my order needs to be cancelled. The staff at Starbucks are friendly and never made this a issue. There seems to be a lot of misinformation regarding the protocol if there is one? Non dmc visitors or employees are not welcomed to order from the food court. Also the parking garage is dirty and does not look safe to enter. I would not recommend this Starbucks.
Atmosphere: 5
Food: 5
Service: 5
The male barista is extremely rude and disrespectful. I love starbucks...But when dealing with someone like that I would rather have horrible hospital coffee.
It’s crazy how you can tell this is a franchise and not a real SX. The baristas are beyond rude and have the worst attitudes to the point that is better to walk out and go get coffee somewhere else. Is not even plain costumer service it’s extremely RUDE and hostile. I said good afternoon to the register person and she replied “what do you want”. I want to leave now that’s what I want. Never again. You would think that being located at a hospital where customers are most likely not having the best day, they’d had some empathy and cordiality. What a bad experience.
It would be hard to find a place where one is more warmly greeted or where the staff is willing to go so far out of their way to give it to you like you want it….and yet their personalized service and friendliness doesn’t prevent them from getting through a long line of customers quickly. They are fun people to know.
Needs vegan options.
Atmosphere: 3
Food: 1
Service: 3
Awesome team and friendly staff! Ramone the store manager is an awesome leader always delivers, and executes quickly! It’s amazing when he sees me coming into the store my drink is always made and ready at the pick up end. Keep up the great work guys!Signed Ms half soy/half sweet cream ?
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is my favorite location hands down. It has the quickest service and the best baristas. So respectful and caring. It is always clean and top notch service. I come here everyday, even multiple times a day. Thank you all for everything you do!! 10/10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went down to this Starbucks at 5:35 pm and they were in the process of closing and it says they close at 8pm. The young lady said everything is shut down and the only thing they can offer me is plain coffee. I feel it’s very unprofessional for an establishment to because they feel like it.
Machine is always down!
I come here every morning the two young lady’s who work there Bree and Brittney are the best they even gave us samples they open and close they different need raise !! Or more workers
This is my second time this happened to me for a 6.00 dollar drink. I honesty never have this hap just the location at John.R please fill my coffee up to the top it's not even half way
The employees are so rude and they clearly don’t want to be there. They never have cold brew, nitro brew or sometimes even cups. They desperately need new management and a whole new team. The location would truly be perfect if they could get a better more organized staff.