Starbucks
18051 Mack Ave, Detroit
(313) 573-6060
Recent Reviews
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By far the slowest Starbucks I've ever been to. Waited over 30 minutes in the drive thru.
Atmosphere: 1
Food: 3
Service: 1
I love this coffee shop, I typically come in the morning and the ENTIRE staff is a breath of fresh air. Today I went towards early evening around 4pm or so, upon arriving with my baby brother who’s is a super hero 🦸♂️ (he’s special needs) I was warmly greeted by Landon (I believe the manager) she was so pleasantly sweet and I loved the tone of her voice greeting us.
WILLIAM is truly the superstar here, the place was empty and I encouraged my superhero of a brother to place his own drink and food order, not only did William acknowledge my baby brother with greetings when my brother who’s semi verbal pointed to the food he wanted William walked over to ensure his was liking the right thing for Jordan (said brother) I was really taken back by his kind gesture and he did it a few times as my brother kept changing his mind (glad the place was empty lol) William acknowledged his correct order and it was pleasantly placed. Not only that I informred William Jordan would like to pay with cash himself and he gladly took my brothers payment & I was so grateful to him and his staff for including my baby brother as a human being who’s learning life’s necessities. KUDOS TO THIS LOCATION inclusivity doesn’t just mean LGBTQ+ but ALL people in every form. I will FOREVER CHOOSE THIS LOCATION!!!!!
Atmosphere: 4
Food: 5
Service: 5
Fantastic place to people watch or just relax and read something , or meet -up w/ friends !!outdoors seating in the Summer ! Great for doing your thing!
Atmosphere: 5
Food: 3
Service: 4
Great service
Atmosphere: 5
Service: 5
My drinks were packed nicely and were tasty 😋 🙂 😌 ❤️
I received EXCELLENT customer service from Kelly via the drive thru window! She was so personable in helping me to craft the most delicious beverage! I appreciated her so much! She was so kind and helpful! Thank you Kelly and Starbucks!
Atmosphere: 5
Food: 5
Service: 5
As I stated in my last review since I cannot reply to the owner, this is NOT a door dash matter. Your worker should have known that there was a hair on the sticker you provided on the cup that there was a hair on the product. If this isn’t handled by Starbucks I will be calling the health department. This is unacceptable and unsanitary. Never in my 7 years of being in customer service have I ever treated a customer with disrespect as I’m being treated here. This is NOT A DOOR DASH ISSUE
poor guy was working all by himself
very rude staff
Legit took 29 mins for a large coffee and this. Run me my refund Bec that’s bs
Restaurantji Recommends
There are several people working some with positive vibes and many with unfriendly faces. Brian needs to tone down his sassy attitude. I requested a refund due to the negative vibes and extreme wait time. Honestly, who wants to drink something made with such negative energy.
Been coming to this location for years after last visit would never come back to this location. Very rude and inappropriate. Wait for order is always unnecessarily long. My last drink that I ordered from this location was disgusting. When I asked for a refund the barista was so rude and cursed at me on my way out.
A girl with a beard very rude When I was in there, she was fighting and arguing with customers very unprofessional I will never return to this Starbucks She scared my kids
If you want to wait 30-45m for them to be out of food/drinks, then go here!
The workers can not meet the demand of customers. You can tell they are overworked but they kept a smile.Order ahead or you will be waiting forever. My mobile order was finished 1min before expected. Don't let the car line fool you it moves fast. The inside drags.
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