Manager talk to people any kind of way. Very unprofessional dirty store sloopy food rush the customers get mad cause they not ready to order. And he sale weed from out the sub shop. Y’all need to be investigated & shut
Atmosphere: 1
Food: 1
Service: 1
Tasha
i went here the man inside had a very nasty attitude everyone who came in left out they lost a lot of business in 15
Atmosphere: 5
Food: 1
Service: 1
Angela Hamilton
This location needs to be re staffed!The customer service is horrible!They are NEVER prepared for the lunch rush!The worst experience I've ever had!!!!
Niasha Kelly
This was worst experience of my life! I will never support this subway again and the young brown skin lady(and I use the term lightly) was beyond ignorant and rude! I ordered online in which my order said ready just to get there and be told "you gotta wait, I gotta clear my lobby first". There was only one person in the lobby when I arrived. She then proceeded to talk on the phone through white ear phones slanging all types of profanity on the phone until another customer walked in and she chose to help them instead of starting my order that I ended up waiting 15 minutes for and it was only one sandwich! When I asked for the manager, she claimed that she was the manager which I find very hard to believe and told me have a nice day bye. She then turned down an entire group of customers that walked in claiming that she was out of bread, when there was clearly more than enough bread sitting our face. She makes you not want to support subway at all! Fire her immediately cause she is terrible for business!
Patricia Hudson
Went there at 10:02 on February 3rd.2023,, the door was open and the lunatic behind the counter started screaming ? "WE'RE NOT OPEN" loud enough for Detroit Receiving Hospital to hear. "WE DON'T OPEN UNTIL 11:00",, I told her online hours said they open @ 9:00,, and she said I don't care what it says. I and my party of 4 took our order of $118 down to the Subway at 1113 W.Warren at the University Plaza and gave them our business. The young Middle Eastern manager who was very polite ,, he said they get complaints from customers coming into his store about the attitudes of employees from that store on E. Warren/ St. Antoine. SUBWAY CORPORATE NEEDS TO SHUT THAT STORE DOWN,, DON'T patronize this business.
Rachel Seltzer
So I walked in at about 1:30 on 12-14-22 and the lady working there told me she couldn't take my order for 20 to 30 minutes. What the f is that?
Ms. Aaron
The times say one thing but the locked doors say another. No wonder other restaurants are doing better than Subway. Maybe it’s the lack of doors being open for business ?. After reading the reviews I’m glad to the heavens I kept my money and went else where.
Ariana Rodgers
Girl came outside and got in her car. She came in behind us, didn’t wash her hands, and had the audacity to have an attitude when I told her I wasn’t ready to order. Place needs a whole new staff.
Dom Tabb
They are never open on time and the service is horrible.
Kimberley Carr
I've been to this location multiple times and each time it's horrible customer service. It's so sad how bad customer service has gotten in recent years. They don't even smile or greet you but expect $15 a hour smh.
We were in from out of state trying to find a quick place to eat. The 2 ladies working were awfully rude. The sandwiches were terrible. Please avoid this place.
Myles Geloneck
Y'all gotta train your employees on customer service.
Makarios Doro
Worst customer service every me and a young ldy were waiting for 15 mins to get helped until the young lady gave up and left and i stayed while ordering i wanted to use the restroom after waiting this long she tells me you cant use it!! What kind of employees are you hiring you need to fire this rude lady if not you’re going out of business!
Frank Celle
Awful workers and food, rude. Wish I could give 0 stars
Deshaun Hudson
If i could negative 50 stars I would I went here a week and a half ago ordered 2 turkey subs and the next day when I woke up I felt terrible ended up finding out I had caught from eating at that restaurant just when I thought it was safe I myself had been bitten by the covid bug due to eating at this restaurant
Manager talk to people any kind of way. Very unprofessional dirty store sloopy food rush the customers get mad cause they not ready to order. And he sale weed from out the sub shop. Y’all need to be investigated & shut
Atmosphere: 1
Food: 1
Service: 1
i went here the man inside had a very nasty attitude everyone who came in left out they lost a lot of business in 15
Atmosphere: 5
Food: 1
Service: 1
This location needs to be re staffed!The customer service is horrible!They are NEVER prepared for the lunch rush!The worst experience I've ever had!!!!
This was worst experience of my life! I will never support this subway again and the young brown skin lady(and I use the term lightly) was beyond ignorant and rude! I ordered online in which my order said ready just to get there and be told "you gotta wait, I gotta clear my lobby first". There was only one person in the lobby when I arrived. She then proceeded to talk on the phone through white ear phones slanging all types of profanity on the phone until another customer walked in and she chose to help them instead of starting my order that I ended up waiting 15 minutes for and it was only one sandwich! When I asked for the manager, she claimed that she was the manager which I find very hard to believe and told me have a nice day bye. She then turned down an entire group of customers that walked in claiming that she was out of bread, when there was clearly more than enough bread sitting our face. She makes you not want to support subway at all! Fire her immediately cause she is terrible for business!
Went there at 10:02 on February 3rd.2023,, the door was open and the lunatic behind the counter started screaming ? "WE'RE NOT OPEN" loud enough for Detroit Receiving Hospital to hear. "WE DON'T OPEN UNTIL 11:00",, I told her online hours said they open @ 9:00,, and she said I don't care what it says. I and my party of 4 took our order of $118 down to the Subway at 1113 W.Warren at the University Plaza and gave them our business. The young Middle Eastern manager who was very polite ,, he said they get complaints from customers coming into his store about the attitudes of employees from that store on E. Warren/ St. Antoine. SUBWAY CORPORATE NEEDS TO SHUT THAT STORE DOWN,, DON'T patronize this business.
So I walked in at about 1:30 on 12-14-22 and the lady working there told me she couldn't take my order for 20 to 30 minutes. What the f is that?
The times say one thing but the locked doors say another. No wonder other restaurants are doing better than Subway. Maybe it’s the lack of doors being open for business ?. After reading the reviews I’m glad to the heavens I kept my money and went else where.
Girl came outside and got in her car. She came in behind us, didn’t wash her hands, and had the audacity to have an attitude when I told her I wasn’t ready to order. Place needs a whole new staff.
They are never open on time and the service is horrible.
I've been to this location multiple times and each time it's horrible customer service. It's so sad how bad customer service has gotten in recent years. They don't even smile or greet you but expect $15 a hour smh.
Restaurantji Recommends
We were in from out of state trying to find a quick place to eat. The 2 ladies working were awfully rude. The sandwiches were terrible. Please avoid this place.
Y'all gotta train your employees on customer service.
Worst customer service every me and a young ldy were waiting for 15 mins to get helped until the young lady gave up and left and i stayed while ordering i wanted to use the restroom after waiting this long she tells me you cant use it!! What kind of employees are you hiring you need to fire this rude lady if not you’re going out of business!
Awful workers and food, rude. Wish I could give 0 stars
If i could negative 50 stars I would I went here a week and a half ago ordered 2 turkey subs and the next day when I woke up I felt terrible ended up finding out I had caught from eating at that restaurant just when I thought it was safe I myself had been bitten by the covid bug due to eating at this restaurant