One day it’s good and the next it’s really bad. I always get a large double double. They gotta work on consistency.
Atmosphere: 4
Food: 3
Service: 1
Jena Fawad
The girl taking my order was extremely rude and had a bad attitude from the start. When I told her what I wanted, she didn’t even know how to make it. It honestly felt like kids were working there with no proper training. I ordered a grilled cheese panini and the cheese wasn’t even melted or pressed at all. On top of that, my coffee had a hair floating in it and looked like someone had spit in it. Completely unacceptable. I will never be coming here again.
Atmosphere: 1
Food: 1
Service: 1
john M
Gone here to many times. They will get the order wrong and it will be cold. If you get espresso ask for it on the side or you won't get it half the time.
Atmosphere: 1
Food: 1
Service: 1
Frank White
I ordered a large coffee and when I opened the lid to add my sugar the coffee had mold in it. I confronted the owner and he got hostile and he told me he was calling the police on me if I do not leave. You guys can check my points with the Google review I'm a very honest person so with my honesty I highly recommend not to patronize this time Hortons location.
Atmosphere: 1
Food: 1
Service: 1
Manal Alhurane
It's every thing good
Atmosphere: 5
Food: 5
Service: 5
Ahmed Alhammoud
They are the best doughnut ever juice everything in the
Atmosphere: 5
Food: 5
Service: 5
Ali zoulfikar
Very rude and yelling at their customers , I would never go there anymore
Binkky Sims
Thank You Ben loved the service today .
Atmosphere: 5
Food: 5
Service: 5
Hind El Hage
Hi, I would like to note an incident just happened with my friend and I.Today morning we went to Tim Hortons Branch in Grienfield and we placed an order ..at the window there was that guy with eyeglasses I think his name starts with A...so I asked him nicely to have the bagel extra toasted coz it's cold his reply was so rude and in an angry voice he said it is toasted I said extra toasted plz he was shouting and he threw it in the trash...my friend was going to get in a fight with him but I tried to calm her down...plz this kind of humans if they don't know how to deal with customers or they have no patience don't give them such a job they r not supposed to be in contact with ppl...honestly customers service at that branch sucks...
United Car Ahmad Ibrahim
Excellent staff, very fast and polite, Jordan Always greet you with a smile and professional service.
Everything about this Tim hortons is perfect especially the customer service!!! The workers are so patient and so kind. I had witnessed this crazy lady yelling at the worker and the worker handled it perfectly. I hope they did something about that customer because she caused a scene and disrupted my evening. They can’t keep letting these rude customers ruin other customers morning/evening it’s unacceptable and very inconsiderate so please fix this but besides that I loved going to this Tim hortons and will look forward going to it again!!! The ice caps here are a 10/10 I love the way they made it. I’ll definitely be getting my ice caps here from now on!!!
Atmosphere: 5
Food: 5
Service: 5
Samar Chemali
Very very very terribale customer service they sit and argue with the customers back and fourth if a customer comes back because the coffe wasn’t fresh or didn’t taste good the girl with the scarf that works in the after noon started disrespecting me and told me I’m not going to make it for you and yelling at me and I recorded her the whole time I got by the window I told her I’m going to report you she’s like idc I told her u don’t tell the customer how there coffe should taste the coffe tasted old and not fresh and she didn’t want to make me one gave me my refund and told me don’t come back here I told her I recorded u to show this to the owner horribale customer service no respect disrespecting a customer that had to come back because u didn’t make there coffe fresh it was old and very cold and she was trying to attack me and there my change on the floor then she got mad because I recorded her for evidence to report to h that’s how u loose bisnus I come to ur shop 5 times a day without me ur shop wouldn’t be open and this rude scarfy girl that works by the window was very very disrespectful I will post the video on TikTok to show the disrespectful worker at timhortans that was attacking and disrespecting me because I came back and told her my coffe taste old not fresh and she kept arguing with me saying no it’s fresh no it’s fresh she didn’t care what I had to say I recorded it all she will be the rudest person of the year on TikTok
Atmosphere: 1
Service: 1
Taylor Rainey
I’m only leaving a one star because I can’t leave a review without any! This was TERRIBLE experience. I usually come here earlier in the day around 8am but today I came here about 10am. Different staff than usual but it left a different experience for me. I ordered 2 breakfast croissant sandwiches, one beef and one pork. I didn’t open the bag until I got home when I noticed neither sandwich was marked and they looked exactly the same. So when i bit into both sandwiches they both were undercooked. I brought them back and had a bad experience. The gentleman named Jordan was at the counter and listened to my complaint. He proceeded to tell his boss (I believe his name is Homer) and he was veryyyyy rude to him. He stared yelling at him instead of listening to the problem. He waved his hand in face and talked to him with so much disrespect where me and the lady next to me was super shocked!! Management needs to be under review in my opinion I feel bad for Jordan!! And as far as the food, it was still undercooked sadly.
One day it’s good and the next it’s really bad. I always get a large double double. They gotta work on consistency.
Atmosphere: 4
Food: 3
Service: 1
The girl taking my order was extremely rude and had a bad attitude from the start. When I told her what I wanted, she didn’t even know how to make it. It honestly felt like kids were working there with no proper training. I ordered a grilled cheese panini and the cheese wasn’t even melted or pressed at all. On top of that, my coffee had a hair floating in it and looked like someone had spit in it. Completely unacceptable. I will never be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Gone here to many times. They will get the order wrong and it will be cold. If you get espresso ask for it on the side or you won't get it half the time.
Atmosphere: 1
Food: 1
Service: 1
I ordered a large coffee and when I opened the lid to add my sugar the coffee had mold in it. I confronted the owner and he got hostile and he told me he was calling the police on me if I do not leave. You guys can check my points with the Google review I'm a very honest person so with my honesty I highly recommend not to patronize this time Hortons location.
Atmosphere: 1
Food: 1
Service: 1
It's every thing good
Atmosphere: 5
Food: 5
Service: 5
They are the best doughnut ever juice everything in the
Atmosphere: 5
Food: 5
Service: 5
Very rude and yelling at their customers , I would never go there anymore
Thank You Ben loved the service today .
Atmosphere: 5
Food: 5
Service: 5
Hi, I would like to note an incident just happened with my friend and I.Today morning we went to Tim Hortons Branch in Grienfield and we placed an order ..at the window there was that guy with eyeglasses I think his name starts with A...so I asked him nicely to have the bagel extra toasted coz it's cold his reply was so rude and in an angry voice he said it is toasted I said extra toasted plz he was shouting and he threw it in the trash...my friend was going to get in a fight with him but I tried to calm her down...plz this kind of humans if they don't know how to deal with customers or they have no patience don't give them such a job they r not supposed to be in contact with ppl...honestly customers service at that branch sucks...
Excellent staff, very fast and polite, Jordan Always greet you with a smile and professional service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I mean
Very rude workers
Everything about this Tim hortons is perfect especially the customer service!!! The workers are so patient and so kind. I had witnessed this crazy lady yelling at the worker and the worker handled it perfectly. I hope they did something about that customer because she caused a scene and disrupted my evening. They can’t keep letting these rude customers ruin other customers morning/evening it’s unacceptable and very inconsiderate so please fix this but besides that I loved going to this Tim hortons and will look forward going to it again!!! The ice caps here are a 10/10 I love the way they made it. I’ll definitely be getting my ice caps here from now on!!!
Atmosphere: 5
Food: 5
Service: 5
Very very very terribale customer service they sit and argue with the customers back and fourth if a customer comes back because the coffe wasn’t fresh or didn’t taste good the girl with the scarf that works in the after noon started disrespecting me and told me I’m not going to make it for you and yelling at me and I recorded her the whole time I got by the window I told her I’m going to report you she’s like idc I told her u don’t tell the customer how there coffe should taste the coffe tasted old and not fresh and she didn’t want to make me one gave me my refund and told me don’t come back here I told her I recorded u to show this to the owner horribale customer service no respect disrespecting a customer that had to come back because u didn’t make there coffe fresh it was old and very cold and she was trying to attack me and there my change on the floor then she got mad because I recorded her for evidence to report to h that’s how u loose bisnus I come to ur shop 5 times a day without me ur shop wouldn’t be open and this rude scarfy girl that works by the window was very very disrespectful I will post the video on TikTok to show the disrespectful worker at timhortans that was attacking and disrespecting me because I came back and told her my coffe taste old not fresh and she kept arguing with me saying no it’s fresh no it’s fresh she didn’t care what I had to say I recorded it all she will be the rudest person of the year on TikTok
Atmosphere: 1
Service: 1
I’m only leaving a one star because I can’t leave a review without any! This was TERRIBLE experience. I usually come here earlier in the day around 8am but today I came here about 10am. Different staff than usual but it left a different experience for me. I ordered 2 breakfast croissant sandwiches, one beef and one pork. I didn’t open the bag until I got home when I noticed neither sandwich was marked and they looked exactly the same. So when i bit into both sandwiches they both were undercooked. I brought them back and had a bad experience. The gentleman named Jordan was at the counter and listened to my complaint. He proceeded to tell his boss (I believe his name is Homer) and he was veryyyyy rude to him. He stared yelling at him instead of listening to the problem. He waved his hand in face and talked to him with so much disrespect where me and the lady next to me was super shocked!! Management needs to be under review in my opinion I feel bad for Jordan!! And as far as the food, it was still undercooked sadly.
Atmosphere: 1
Food: 1
Service: 1
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