This Wendy's, on Gratiot and Van Dyke, was horrible. It was explained that they had some call-offs, so we understood, but out of the 2 employees, a young lady and a young man, the young man was extremely rude and made me feel like I was bothering him when I asked for items that THEY forgot to put in the bag...like our sauce for our nuggets.
The food was not good at all and the fries were cold. They gave us no straws for our 3 drinks. They didn't give us the juice cup for our 1yr olds kid's meal. They didn't put any napkins in the bag. They added ice in .y drink after I asked 3 times for no ice in my drink. This was unacceptable after waiting in line for over 40mins and paying almost $40.
I will never go back to this Wendy's EVER again!
Atmosphere: 1
Food: 1
Service: 1
Lala Smith
Mangers and crew do nasty things in this store I've seen videos watch where u eat from
Atmosphere: 1
Dre Money
Bro are you kidding me I’ve been here for 1 hour why is the lobby closed every time the lady manager isn’t here the lobby is closed what’s the problem the men can’t handle the heat?
Atmosphere: 1
Food: 1
Service: 1
Lamont Welch
Very rude they have the lobby closed at 3 pm in the evening like what’s going on I’m very disappointed I’m on lunch break and they just taking they’re time I’ve been here for 30 mins
Atmosphere: 1
Food: 1
Service: 1
Notmy Type
My food was closed I’m never coming back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Cheeseburger
Mike Hammond
Just close this place already, they are always out of multiple items and the staff here is rude and trashy
Atmosphere: 1
Food: 1
Service: 1
Marie 6
Door dash order. For 1 small frosty and 1 small chilli. The old lady rosey was rude. Went inside, she said you have to go to drive through. Went to Drive thru window. To tell me go sit at the other window. Then the car behind me got there order first. But I'll be calling Kirk Tanner and discuss this.
Atmosphere: 1
Food: 1
Service: 1
Char Peters
Wonderful experience, yes top notch service.
Atmosphere: 5
Food: 5
Service: 5
Kyle Walker
Sssssuuuupper slow! The food itself was good and hot though. I really wish there was more care and thoughtfulness to keep things up to date. The drive thru menu showed old, less expensive, prices. When I addressed the discrepancy of the posted menu with reality I was met with statements of disbelief, as if it's my fault for not knowing that. They said, "that hasn't been the price for like two years". But if anything that's more a testament to how ridiculous it is that it still hasn't been updated. But aside from this experience, they're always out of things, they always mix up sauces, but the fries are more often than not on point! That's why I hardly go to neighborhood fast food joints and even sadder that this is probably the best in the neighborhood.
Lunch just started but yet the food is old and nasty. Too many young kids playing in folks food. The potatoe had old burnt bacon on it. The saucy new nuggets taste like yesterday. Just horrible!
Niyah Johnson
Got my Order wrong I got spicy nuggets and they didn’t have them in stock!! how do you not have spicy nuggets? They cussing they also we were in line for 30 minutes straight I will never go back
Atmosphere: 1
Food: 2
Service: 1
Lex Frank
Always always slow. You're only supposed to sit at the window for a certain amount of time so instead of their system showing long wait times, they have you go around to the not used window in order to wait for your food. A few times I've ordered on line and didn't receive quality food. My bake potato was freezing cold and my chicken sandwich was old and all of my items weren't in my bag. If you can, go to a different location. If you have to go to this one go around 2:00pm... After lunch and before the after work patrons arrive.
Atmosphere: 1
Food: 3
Service: 2
Darrell E. Thompson
I have to shout out my man on the window on night shift. He's always the most professional and upbeat guy. He always asks how I am. He deserves a raise. I drive across town to go to this store because of how he treats customers.
The guys were very pleasant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
This Wendy's, on Gratiot and Van Dyke, was horrible. It was explained that they had some call-offs, so we understood, but out of the 2 employees, a young lady and a young man, the young man was extremely rude and made me feel like I was bothering him when I asked for items that THEY forgot to put in the bag...like our sauce for our nuggets.
The food was not good at all and the fries were cold. They gave us no straws for our 3 drinks. They didn't give us the juice cup for our 1yr olds kid's meal. They didn't put any napkins in the bag. They added ice in .y drink after I asked 3 times for no ice in my drink. This was unacceptable after waiting in line for over 40mins and paying almost $40.
I will never go back to this Wendy's EVER again!
Atmosphere: 1
Food: 1
Service: 1
Mangers and crew do nasty things in this store I've seen videos watch where u eat from
Atmosphere: 1
Bro are you kidding me I’ve been here for 1 hour why is the lobby closed every time the lady manager isn’t here the lobby is closed what’s the problem the men can’t handle the heat?
Atmosphere: 1
Food: 1
Service: 1
Very rude they have the lobby closed at 3 pm in the evening like what’s going on I’m very disappointed I’m on lunch break and they just taking they’re time I’ve been here for 30 mins
Atmosphere: 1
Food: 1
Service: 1
My food was closed I’m never coming back
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Jr Cheeseburger
Just close this place already, they are always out of multiple items and the staff here is rude and trashy
Atmosphere: 1
Food: 1
Service: 1
Door dash order. For 1 small frosty and 1 small chilli. The old lady rosey was rude. Went inside, she said you have to go to drive through. Went to Drive thru window. To tell me go sit at the other window. Then the car behind me got there order first. But I'll be calling Kirk Tanner and discuss this.
Atmosphere: 1
Food: 1
Service: 1
Wonderful experience, yes top notch service.
Atmosphere: 5
Food: 5
Service: 5
Sssssuuuupper slow! The food itself was good and hot though. I really wish there was more care and thoughtfulness to keep things up to date. The drive thru menu showed old, less expensive, prices. When I addressed the discrepancy of the posted menu with reality I was met with statements of disbelief, as if it's my fault for not knowing that. They said, "that hasn't been the price for like two years". But if anything that's more a testament to how ridiculous it is that it still hasn't been updated. But aside from this experience, they're always out of things, they always mix up sauces, but the fries are more often than not on point! That's why I hardly go to neighborhood fast food joints and even sadder that this is probably the best in the neighborhood.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Lunch just started but yet the food is old and nasty. Too many young kids playing in folks food. The potatoe had old burnt bacon on it. The saucy new nuggets taste like yesterday. Just horrible!
Got my Order wrong I got spicy nuggets and they didn’t have them in stock!! how do you not have spicy nuggets? They cussing they also we were in line for 30 minutes straight I will never go back
Atmosphere: 1
Food: 2
Service: 1
Always always slow. You're only supposed to sit at the window for a certain amount of time so instead of their system showing long wait times, they have you go around to the not used window in order to wait for your food. A few times I've ordered on line and didn't receive quality food. My bake potato was freezing cold and my chicken sandwich was old and all of my items weren't in my bag. If you can, go to a different location. If you have to go to this one go around 2:00pm... After lunch and before the after work patrons arrive.
Atmosphere: 1
Food: 3
Service: 2
I have to shout out my man on the window on night shift. He's always the most professional and upbeat guy. He always asks how I am. He deserves a raise. I drive across town to go to this store because of how he treats customers.
Atmosphere: 5
Food: 5
Service: 5
- I really don't like fast food... Wendys
- ?
Food: 3
Service: 4
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