White Castle

17739 Grand River Ave, Detroit
(313) 659-9602

Recent Reviews

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Kcuf Uoy

Got all of our order right the first time, fresh just took a little extra time but we ordered a lot so no one to blame but us on that

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: White Castle Hamburger

Shon Burton

Great place

Atmosphere: 5

Food: 5

Service: 5

Lu Pips

Customer service terrible today at 125 pm. Had to repeat order several times. Get to window no1 comes for 3mins thens when she speaks she asked what was my order and I was the only car in the line i was so disgusted i just pulled off...they in there bsn around fyi

George Hamilton IV

Try getn your sandwichesteamed the nextime

Atmosphere: 5

Food: 5

Service: 5

Christopher Moore Sr (1Way)

Very nice place and well very good employees

Atmosphere: 5

Food: 5

Service: 5

Toya Steen

Terrible service and very rude... I actually ended up leaving

Atmosphere: 3

Food: 3

Service: 2

Angela Lott

Food was great! Service was great!

Atmosphere: 5

Food: 5

Service: 5

Tiffany Shoate

Very friendly and warm atmosphere I received outstanding service from this location I'll definitely be back, the Davison Linwood and Wyoming and Lodge need to take some tips from y'all 💯💯

Atmosphere: 5

Food: 5

Service: 5

mika Drew

Love the Ppl there

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Slider, French Fries, Onion Ring, White Castle Hamburger

Julian

Very very slow and lazy staff they need new managers and staff because they need better customer service and listening to customers instead of just having an attitude and rushing you out without following directions

Atmosphere: 2

Food: 3

Service: 1

Stephanie DeHart

Great food as always

Atmosphere: 5

Food: 5

Service: 5

Arnell D. Carmichael

Quick stop it's okay for that eat and run

Atmosphere: 4

Food: 4

Service: 4

Devere Pipkins

Let’s be honest — when you walk into a White Castle, you expect a quick bite, a few sliders, maybe some fries to hit the spot. But what I didn’t expect during my recent visit was the level of service that could rival a sit-down restaurant. Two young ladies working that shift completely transformed my experience with their attentiveness, professionalism, and sheer work ethic.

From the start, they greeted every customer with a genuine smile and warm attitude — not the forced kind you sometimes get at fast food joints, but the kind that makes you feel seen and appreciated. Despite the steady flow of people coming in and out, they never rushed anyone, never lost their cool, and handled everything with calm confidence and speed.

What impressed me most was how efficiently they worked as a team. Orders were taken quickly, cooked fresh, and handed out with care. They were constantly moving — cleaning, restocking, checking on customers — but never once did they appear overwhelmed. Instead, they set the tone for the entire place with their energy and professionalism.

Food-wise, everything was hot, fresh, and perfectly made to order. The sliders were on point, the fries crispy, and even the mozzarella sticks tasted like they just came out of the fryer. But it was the level of service that made this trip memorable.

To see two young women take so much pride in what they do — in a fast food environment, no less — was honestly inspiring. They didn’t just clock in and do the bare minimum; they owned their roles and gave every customer a reason to come back. It’s rare to get that kind of experience anywhere, let alone at a drive-thru or counter window.

White Castle should be proud to have them representing the brand. If more locations had employees like these two, fast food might just get a new reputation. Hats off to them both — they turned a simple slider run into a standout moment of the day.

Atmosphere: 5

Food: 5

Service: 5

Marilyn Ruffin

They are so good I had to do it twice, wish there was a White Castle in Columbia, South Carolina 🤔

Atmosphere: 5

Food: 5

Service: 5

sisters cutie pie

The customer service was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: White Castle Hamburger

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