We waited for 5 min up front before anyone came up to take our order. I waited another 10 min for my meal. The store was filthy and my food tasted old. The mozzarella sticks are the size of a pencil. Not happy at all. All the tables had food on them and my shoes stuck to the floor.
Atmosphere: 1
Food: 1
Service: 3
Mike Schenk
Why does a person who has to hear customer have ear buds in? Cashier at drive thru window couldn’t hear me. Then they have you drive around to the doors to bring your food to you. We waited 15 minutes for our food. My wife’s chicken sandwich was inedible, all it had was mayonnaise, the bun was falling apart. I would avoid this Burger King!
Food: 2
Service: 1
Alex Hockemeyer
They had me pull forward when there was NOBODY behind me stating that they are trying to save their drive thru time because it would look like bad service. A GUESS WHAT IT WAS BAD SERVICE TO HAVE ME PARK AROUND THE OTHER SIDE JUST TO SAVE THEIR PRECIOUS
Atmosphere: 1
Food: 5
Service: 1
Julia Gutierrez
This Burger King has the worst customer service in the world. They close early when they aren’t supposed to and will leave you sitting in the driveway forever without acknowledging you or telling you they will be right with you. They never get your orders right through the drive through. Highly unsatisfied!!!!
Atmosphere: 1
Food: 3
Service: 1
Jake Mansel
My bacon Swiss chicken sandwich was just a plain crispy chicken not a big deal, i asked the manager and she said can I just add the bacon and Swiss or so you really need it remade. After waiting 20 minutes for my food with 6 workers present the drive through not open and 0 other customers ordered infront of me. I told her was ridiculous to wait that long and she pissed off myself and about 10 other people in the lobby that came in after me. The manager then stated I'm pissed off that there are 10 people in my store. How hard is it to get an order correct with 4 items on it and 6 workers. I gave her the food back and got my money back. I will never return to this location until that manager Brenda is removed. I will also tell everyone I know not to do business there until she is gone. What a shame if your that miserable Brenda work in the back no customers need to interact with someone like that. A simple rush on 2 chicken bacon swiss would of saved your a lot of trouble.
Atmosphere: 1
Food: 1
Service: 1
CJ Lutz
Slowest place ever... don't waste your time
Service: 1
Grace Sharkey
Whoever owns this location should consider hiring an adequate amount of employees instead of filing their pockets with BK gold.
Came here on a Friday early evening and the staff wasn’t enough for the amount of ppl trying to eat whoppers. Saw a large number of cars leave due to wait.
The order taker was amazing. But that is where it all ended. My fish sandwich was a chicken sandwich. My onion ring sauce was Bar Q. The woman was bothered. She had to get me dipping sauce 1 for a medium onion ring.t Then left me sitting for a few more minutes for my pop, so now I have a melted milkshake . Wrong food cold money well spent not!!!
Food: 1
Service: 1
Recommended dishes: Onion Rings
James Pock
The breakfast sandwich was horrible. The biscuit was mushy and tasted like fake butter
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Sausage Biscuits with Cheese and Hash Browns
Kris Ash
Dirty dining room, dirty bathroom, staff took forever to even take our order. Fry's were old and stale! Nastiest BK I've ever set foot in!
Atmosphere: 1
Food: 2
Service: 1
Mike Siekierzynski
Restaurant was dirty, staff was less than helpful. Didn't get looked at or acknowledged for 10 minutes. Poorly run establishment. I won't give this location another chance.
Atmosphere: 1
Service: 1
Jodi Nalazek
Went here at 920, lobby closed because they are "under staffed ". Drive thru cashier apparently hates her job, no real customer service skills. Asked to pull ahead for wait on onion rings- had to go back around the building to get my order. Fries cold, ordered a burger no bun ( allergy) had to go back and have food remade. Cashier had a smirk on her face... half afraid to eat this...
Most time's burgers are cold.
Atmosphere: 3
Food: 4
Service: 4
Never opens on time, staff is always in bad moods
Atmosphere: 1
Food: 1
Service: 1
We waited for 5 min up front before anyone came up to take our order. I waited another 10 min for my meal. The store was filthy and my food tasted old. The mozzarella sticks are the size of a pencil. Not happy at all. All the tables had food on them and my shoes stuck to the floor.
Atmosphere: 1
Food: 1
Service: 3
Why does a person who has to hear customer have ear buds in? Cashier at drive thru window couldn’t hear me. Then they have you drive around to the doors to bring your food to you. We waited 15 minutes for our food.
My wife’s chicken sandwich was inedible, all it had was mayonnaise, the bun was falling apart. I would avoid this Burger King!
Food: 2
Service: 1
They had me pull forward when there was NOBODY behind me stating that they are trying to save their drive thru time because it would look like bad service. A GUESS WHAT IT WAS BAD SERVICE TO HAVE ME PARK AROUND THE OTHER SIDE JUST TO SAVE THEIR PRECIOUS
Atmosphere: 1
Food: 5
Service: 1
This Burger King has the worst customer service in the world. They close early when they aren’t supposed to and will leave you sitting in the driveway forever without acknowledging you or telling you they will be right with you. They never get your orders right through the drive through. Highly unsatisfied!!!!
Atmosphere: 1
Food: 3
Service: 1
My bacon Swiss chicken sandwich was just a plain crispy chicken not a big deal, i asked the manager and she said can I just add the bacon and Swiss or so you really need it remade. After waiting 20 minutes for my food with 6 workers present the drive through not open and 0 other customers ordered infront of me. I told her was ridiculous to wait that long and she pissed off myself and about 10 other people in the lobby that came in after me. The manager then stated I'm pissed off that there are 10 people in my store. How hard is it to get an order correct with 4 items on it and 6 workers. I gave her the food back and got my money back. I will never return to this location until that manager Brenda is removed. I will also tell everyone I know not to do business there until she is gone. What a shame if your that miserable Brenda work in the back no customers need to interact with someone like that. A simple rush on 2 chicken bacon swiss would of saved your a lot of trouble.
Atmosphere: 1
Food: 1
Service: 1
Slowest place ever... don't waste your time
Service: 1
Whoever owns this location should consider hiring an adequate amount of employees instead of filing their pockets with BK gold.
Came here on a Friday early evening and the staff wasn’t enough for the amount of ppl trying to eat whoppers. Saw a large number of cars leave due to wait.
Ur lucky we really wanted double cheese burgers
Atmosphere: 2
Food: 5
Service: 1
They now only allow you to use 1 coupon dumb
Restaurantji Recommends
The order taker was amazing. But that is where it all ended. My fish sandwich was a chicken sandwich. My onion ring sauce was Bar Q. The woman was bothered. She had to get me dipping sauce 1 for a medium onion ring.t Then left me sitting for a few more minutes for my pop, so now I have a melted milkshake . Wrong food cold money well spent not!!!
Food: 1
Service: 1
Recommended dishes: Onion Rings
The breakfast sandwich was horrible. The biscuit was mushy and tasted like fake butter
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Sausage Biscuits with Cheese and Hash Browns
Dirty dining room, dirty bathroom, staff took forever to even take our order. Fry's were old and stale! Nastiest BK I've ever set foot in!
Atmosphere: 1
Food: 2
Service: 1
Restaurant was dirty, staff was less than helpful. Didn't get looked at or acknowledged for 10 minutes. Poorly run establishment. I won't give this location another chance.
Atmosphere: 1
Service: 1
Went here at 920, lobby closed because they are "under staffed ". Drive thru cashier apparently hates her job, no real customer service skills. Asked to pull ahead for wait on onion rings- had to go back around the building to get my order. Fries cold, ordered a burger no bun ( allergy) had to go back and have food remade. Cashier had a smirk on her face... half afraid to eat this...
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Whopper, Onion Rings
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