I gave this place a couple of chances they can't seem to understand about no bun one it literally gave me pickles in a box I forgot about the meat completely the person in charge cussed at my boyfriend all of our food is cold and we had to go back drink was tea or something instead of a diet Coke I tried to have him make it right but they didn't want to they finally made it right and then it was really poorly done, no gluten free buns so i just asked for no bun they had no idea how to do this more than once so i won't be going back ever
Atmosphere: 1
Food: 1
Service: 1
Samuel
Dark haired girl and ginger man all over each other within customer view the otherrl day. If they are a couple they should keep it at home and not at work, this was unprofessional behavior. If either of them are married I feel sorry for their spouses. They both looked like managers but didn't act like it
Atmosphere: 1
Food: 3
Service: 1
William Eaton
Ordered food in the app 17 min before store was to close, when I got there 7 min later I was told they close the grill down early (30 min - 1hr?) and they had no meat for my order. I asked for refund and they said I would have to do it through the app, I said I don’t see an option for it and he said oh well I know you can because this happens a lot?? Interesting business model, BK open hours are really not open, I guess it’s only “my way” if old meat is left? I did get a refund after I did a service report in the app.
I have had really good experiences with this BK and the staff, just don’t order here in the last hour and you’ll probably be ok.
Update : GM contacted me and listened to the issue and apologized sincerely, I do believe this problem will be addressed with the night management for that night. Changing review from 1 star to 4 since this was first issue and it was addressed quickly!!
Atmosphere: 1
Food: 4
Service: 1
Rick Smith
Whoever the manager is needs to be retained on how a store runs. I don't know why I keep trying to give these people chances.
Never should it take an hour for a burger and chicken.. pathetic and sad. They must not care about the customers.
Atmosphere: 1
Food: 1
Service: 1
Dominque Slaughter
I really appreciate the way that Jacob Meredith corrected a replacing an order how he was above and beyond to correct and honest mistake great young man
Atmosphere: 5
Food: 5
Service: 5
Amy Skiera
Great flavor and service. Very fast, but still delicious!
Food: 5
Service: 5
Daniel Inman (TGP Starry)
Closed at 10:30 instead of 11. Second time. Need to update store hours on window and website if that's it. Easily avoided interaction in drive thru
Atmosphere: 3
Food: 3
Service: 3
Heather Burch
I told myself the last time I went here it would never be again… But I found myself wanting a chicken sandwich. I pulled up to the drive-through and the guy says welcome to Arby’s. Can I take your order? That should’ve been my first clue… But after him asking me four times if I’d like anything else and me telling him four times now that’s it… I waited in line for almost 15 minutes before I drove away without my chicken sandwich. This is the worst Burger King ever and I will never go back!
Atmosphere: 1
Food: 1
Service: 1
Woodys Woods
They just dont care. The cooks were better then the service up front. Refused to drop fresh fries
Atmosphere: 4
Food: 2
Service: 2
Ethan Martin
Poor service poor quality food 24.00 for two whopper meals what a rip off
Ate inside and after applying for a job here and handing in an application for employment I suddenly had a cop breathing down my neck saying the manager called the cops on me saying I threatened to pop her tires on her red car 🚗 I'll never be back again
It's probably the best BK I've eaten at in recent history as far as food quality. The wait time for drive thru was longer than it should have been. Once at the cashier window, cashier yells I hit the wrong button and walks away. I then had to wait for a manager to come up and re order my food. Nothing special #1 Whopper meal, onion rings, and an ice tea. It was good, just not fast food.
Atmosphere: 3
Food: 4
Service: 3
Marilyn Acker
Three workers..slowest service I've ever had. The employees acted like they were turtle walking. Ridiculous! Won't be back.
Atmosphere: 1
Food: 2
Service: 1
Lonnie Dingler
9 pm at night and they lock the dinning room area and when you see the employees inside they flip you giving you the middle finger and laugh at you. Lazy S.O.B. any how
jake l
Workers are awesome! Food is always hot(at least every time i ordered)
Atmosphere: 5
Food: 5
Service: 5
Andrew May
Pulling people around the building like you’re Culver’s is weird. There is literally no one in line. Order fast food and have to wait like you’re at a sit down place. Having to wait 15 mins for BK is crazy.
Edit-got home and didn’t have a burger I ordered. Also called the number on the receipt and went right to a VM of a man talking about nothing. Couldn’t even leave a Voicemail. Please avoid this place and make them step up their customer service.
I gave this place a couple of chances they can't seem to understand about no bun one it literally gave me pickles in a box I forgot about the meat completely the person in charge cussed at my boyfriend all of our food is cold and we had to go back drink was tea or something instead of a diet Coke I tried to have him make it right but they didn't want to they finally made it right and then it was really poorly done, no gluten free buns so i just asked for no bun they had no idea how to do this more than once so i won't be going back ever
Atmosphere: 1
Food: 1
Service: 1
Dark haired girl and ginger man all over each other within customer view the otherrl day. If they are a couple they should keep it at home and not at work, this was unprofessional behavior. If either of them are married I feel sorry for their spouses.
They both looked like managers but didn't act like it
Atmosphere: 1
Food: 3
Service: 1
Ordered food in the app 17 min before store was to close, when I got there 7 min later I was told they close the grill down early (30 min - 1hr?) and they had no meat for my order. I asked for refund and they said I would have to do it through the app, I said I don’t see an option for it and he said oh well I know you can because this happens a lot?? Interesting business model, BK open hours are really not open, I guess it’s only “my way” if old meat is left? I did get a refund after I did a service report in the app.
I have had really good experiences with this BK and the staff, just don’t order here in the last hour and you’ll probably be ok.
Update : GM contacted me and listened to the issue and apologized sincerely, I do believe this problem will be addressed with the night management for that night. Changing review from 1 star to 4 since this was first issue and it was addressed quickly!!
Atmosphere: 1
Food: 4
Service: 1
Whoever the manager is needs to be retained on how a store runs. I don't know why I keep trying to give these people chances.
Never should it take an hour for a burger and chicken.. pathetic and sad. They must not care about the customers.
Atmosphere: 1
Food: 1
Service: 1
I really appreciate the way that Jacob Meredith corrected a replacing an order how he was above and beyond to correct and honest mistake great young man
Atmosphere: 5
Food: 5
Service: 5
Great flavor and service. Very fast, but still delicious!
Food: 5
Service: 5
Closed at 10:30 instead of 11. Second time. Need to update store hours on window and website if that's it. Easily avoided interaction in drive thru
Atmosphere: 3
Food: 3
Service: 3
I told myself the last time I went here it would never be again… But I found myself wanting a chicken sandwich. I pulled up to the drive-through and the guy says welcome to Arby’s. Can I take your order? That should’ve been my first clue… But after him asking me four times if I’d like anything else and me telling him four times now that’s it… I waited in line for almost 15 minutes before I drove away without my chicken sandwich. This is the worst Burger King ever and I will never go back!
Atmosphere: 1
Food: 1
Service: 1
They just dont care. The cooks were better then the service up front. Refused to drop fresh fries
Atmosphere: 4
Food: 2
Service: 2
Poor service poor quality food 24.00 for two whopper meals what a rip off
Ate inside and after applying for a job here and handing in an application for employment I suddenly had a cop breathing down my neck saying the manager called the cops on me saying I threatened to pop her tires on her red car 🚗 I'll never be back again
Restaurantji Recommends
It's probably the best BK I've eaten at in recent history as far as food quality. The wait time for drive thru was longer than it should have been. Once at the cashier window, cashier yells I hit the wrong button and walks away. I then had to wait for a manager to come up and re order my food. Nothing special #1 Whopper meal, onion rings, and an ice tea. It was good, just not fast food.
Atmosphere: 3
Food: 4
Service: 3
Three workers..slowest service I've ever had. The employees acted like they were turtle walking. Ridiculous! Won't be back.
Atmosphere: 1
Food: 2
Service: 1
9 pm at night and they lock the dinning room area and when you see the employees inside they flip you giving you the middle finger and laugh at you. Lazy S.O.B. any how
Workers are awesome! Food is always hot(at least every time i ordered)
Atmosphere: 5
Food: 5
Service: 5
Pulling people around the building like you’re Culver’s is weird. There is literally no one in line. Order fast food and have to wait like you’re at a sit down place. Having to wait 15 mins for BK is crazy.
Edit-got home and didn’t have a burger I ordered. Also called the number on the receipt and went right to a VM of a man talking about nothing. Couldn’t even leave a Voicemail. Please avoid this place and make them step up their customer service.
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