Waited 25 min in the pick up— waited 10 at the counter— and someone else walked up beside me— they gave her my food!
Craig E.
Quite possibly the second slowest MCD’s in the nation. Seriously listened to six songs including Bohemian Rhapsody while waiting in the drive thru.
Food: 2
Service: 2
Ed L2
Stopped for a late breakfast after an early morning appointment.
Atmosphere: 4
Food: 4
Service: 5
Lisa
Took 30 mins to get our food, but Jill made sure our food was hot, fresh and went above and beyond. She has amazing customer service skills.
Food: 5
Service: 5
tony gray
Doordasher perspective.. It was a bit wierd since their side of the app was malfunctioning good staff kept me informed
Service: 5
Tim Gould
It's ok
Recommended dishes: Sausage Mcmuffin
Nick Hildabridle
The service here just flat out sucks. Bring a breakfast so you can wait for your breakfast. SUPER SLOW
Atmosphere: 1
Food: 3
Service: 1
Pearl Arksey
Drive thru is a joke. Worst McDonald’s we’ve ever been to.
Service: 1
Harold Snow Jr
Long, wait for cold food
Atmosphere: 2
Food: 2
Service: 2
Jake Bordui
The past few months this branch has gone down the tube. I’ve been giving them chance after chance waiting 20minutes for a frappe, to always having to pull forward and wait for food. Now this one takes the cake. Double quarter lber now only come with one freaking patty. This is getting really annoying. When are they going to improve
I've used this mcdondalds a couple of times, just for the drive through though, and haven't had any issues yet. But my recent experience was a very interesting one. I ordered a 4 PC. Crispy chicken Tenders as well as some food for my kids. I know there was someone who HAD to be laughing up a storm when they put my tenders in my box (because on my drive home in the dark, I had to save that one until I could see it in the light, and I laughed)...due to the...shape...of one particular piece of chicken. I see you, mcdonalds worker...I see you!
Atmosphere: 5
Food: 5
Service: 5
Mike Spencer
I just got the worst cheese burger I have ever received from this McDonald's. The bun was rock hard so I pulled the meat out to just eat that and it was soo dry and they didn't even put ketchup or mustard on it. I don't understand how someone didn't realize how hard the bun was while making the sandwich. What the heck McDonald's.
Food: 1
Service: 3
Lansing Facts
So slow but sometimes get orders right 🥴
Megan Gladstone
This place takes over 20 minutes for chicken nuggets and fries. 🙄 SUPER SLOW SERVICE FOR ITEMS TO BE MISSING AND OR COLD! - Make that 30 minutes now.
Food: 1
Service: 1
Aiden Clarkin
1hr long wait for drive thru, I’m not sure if they are under new management but not efficient at all and definitely not worth the wait. Might as well go to a different fast food next door or down the road.
Waited 25 min in the pick up— waited 10 at the counter— and someone else walked up beside me— they gave her my food!
Quite possibly the second slowest MCD’s in the nation. Seriously listened to six songs including Bohemian Rhapsody while waiting in the drive thru.
Food: 2
Service: 2
Stopped for a late breakfast after an early morning appointment.
Atmosphere: 4
Food: 4
Service: 5
Took 30 mins to get our food, but Jill made sure our food was hot, fresh and went above and beyond. She has amazing customer service skills.
Food: 5
Service: 5
Doordasher perspective..
It was a bit wierd since their side of the app was malfunctioning good staff kept me informed
Service: 5
It's ok
Recommended dishes: Sausage Mcmuffin
The service here just flat out sucks. Bring a breakfast so you can wait for your breakfast. SUPER SLOW
Atmosphere: 1
Food: 3
Service: 1
Drive thru is a joke. Worst McDonald’s we’ve ever been to.
Service: 1
Long, wait for cold food
Atmosphere: 2
Food: 2
Service: 2
The past few months this branch has gone down the tube. I’ve been giving them chance after chance waiting 20minutes for a frappe, to always having to pull forward and wait for food. Now this one takes the cake. Double quarter lber now only come with one freaking patty. This is getting really annoying. When are they going to improve
Restaurantji Recommends
I've used this mcdondalds a couple of times, just for the drive through though, and haven't had any issues yet. But my recent experience was a very interesting one. I ordered a 4 PC. Crispy chicken Tenders as well as some food for my kids. I know there was someone who HAD to be laughing up a storm when they put my tenders in my box (because on my drive home in the dark, I had to save that one until I could see it in the light, and I laughed)...due to the...shape...of one particular piece of chicken. I see you, mcdonalds worker...I see you!
Atmosphere: 5
Food: 5
Service: 5
I just got the worst cheese burger I have ever received from this McDonald's. The bun was rock hard so I pulled the meat out to just eat that and it was soo dry and they didn't even put ketchup or mustard on it. I don't understand how someone didn't realize how hard the bun was while making the sandwich. What the heck McDonald's.
Food: 1
Service: 3
So slow but sometimes get orders right 🥴
This place takes over 20 minutes for chicken nuggets and fries. 🙄 SUPER SLOW SERVICE FOR ITEMS TO BE MISSING AND OR COLD!
- Make that 30 minutes now.
Food: 1
Service: 1
1hr long wait for drive thru, I’m not sure if they are under new management but not efficient at all and definitely not worth the wait. Might as well go to a different fast food next door or down the road.
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