Busy but fast service good hot food. No complaints seemed to move customers faster then most other stores.
Atmosphere: 4
Food: 4
Service: 4
Selina Mills
I pulled into the drive thru this morning at 10:27, there was a long line, but the kids wanted breakfast here so I remained. The line moved slow, but I attributed it to driver error because multiple cars were leaving larger gaps than necessary. I ordered, I paid, I got to the pick up window around 11:00. Longer than I would have liked, but I was still patient.
Window attendant handed me half my drinks and asked me to pull forward to the sign to wait on my food and shakes. (Yes I got my kids shakes with their breakfast.) I'm officially annoyed at this point but I remain polite and pulled ahead.
5 minutes later my food comes out, but no shakes. I let the runner know I'm waiting on shakes and she says she'll be back with them.
At 11:17 in still waiting for my shakes. I shut off the car and go inside to get them. The store upgraded the medium to a large and sent me on my way.
50 minutes in a drive thru is outrageous. There were multiple opportunities to make this a normal drive thru experience, instead it had left me feeling irritated by the inefficiency that you were operating at today.
Everyone was nice, no one was rude, but y'all need to get your stuff together. I know it's a challenging time of day (breakfast-to-lunch) but don't forget about all your customers next time.
Atmosphere: 1
Food: 5
Service: 1
Joel Crawford
This team is dedicated to cleanliness. I've never seen a team member on their knees cleaning beneath the tables at any McDonalds before today (3/14/25). Kudos to the manager. Note: If you want to put a ribbon around this, hire someone to pressure wash the walkway outside the south entrance. I'll be checking on you.
Atmosphere: 5
Food: 5
Service: 5
Kailey James
I ordered 2 cheeseburgers with no onions and they didn’t put cheese on either of them. They weren’t even busy, not during rush either. I’ve always had issues with them messing up my order but the label literally says “cheeseburger” how do you forget the cheese??
Has your kid, or you, ever been out and about & wanted a grilled cheese sandwich? Did you know that McD serves a pretty good one? Either ask at the counter or order a burger without anything except cheese (no meat). They will reverse the bun to grill it and it's pretty tasty! Food here was great but they were a bit busy today and the workers were trying hard to keep up. Very friendly staff though!
Atmosphere: 4
Food: 5
Service: 4
Jose Hagwood
Not good , i ordered a daily double , they gave me some nasty burger and refused to honor my money back . Because i had already drove away and can’t drive back right away .
Brad Hilts
It's a McDonalds!
Atmosphere: 2
Food: 3
Service: 3
Hailey Clark
I'm from paw paw mi and me and my family were traveling back home and stopped here. James was THE BEST service guy I've met, he made jokes and checked in on everyone frequently! Our food looked exactly like the advertisement and tasted amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Egg and Cheese Bagels, Hash Browns
I am not sure what is in the water here but our country could use it! Manager James made our dine in stop amazing. The regulars are friendly and make you feel like family. Don't use the kiosk! Prepare your arsenal of dad jokes, and be ready to have your day brightened! Also, the shake machine was working!
Atmosphere: 5
Food: 5
Service: 5
Rob Latimer
I don't eat at McDonalds I only stop to pee
Atmosphere: 1
Food: 1
Service: 1
Randy Roze
After telling my code at the speaker I go up to the window where the older white lady with blonde hair said they didn’t have the order suggesting I placed it at the wrong location saying the address 13230 S US 27 isn’t in Dewitt it’s Saint Johns. She then proceeded say I canceled my order even though it was still pulled up on my phone, then very condescending told me there was nothing she could do so I asked “could I come inside and talk to someone to place the order so I don’t hold up the line and loose my 25% off discount” she then proceeded to shout to her co workers “this customer isn’t happy and wants to come in and speak to someone”. Truth be told I wasn’t upset but I didn’t appreciate her trying to paint me as a Karen or that I was upset. She then turned to me and said “sorrrryyyyyy there’s nothing that we can do”
Atmosphere: 1
Food: 1
Service: 1
Theresa Stone
This was by far the worst McDonalds I have ever been to. Managers were rude, told people to be quiet when questioning where our food was. We waited 48 minutes for a big mac!!!! I had to give it a 1 because 0 was not an option. Hire more people instead of telling everyone only 4 people working( counted 9 total walking around). By pass this one if possible.
Atmosphere: 1
Food: 1
Service: 1
Michael Stockman
Small Town McDonald's. No customers in store but me. Most employees walked past and did not acknowledge me, look at me or say HI. Sad.
Nice people with the floors are very dirty
Busy but fast service good hot food. No complaints seemed to move customers faster then most other stores.
Atmosphere: 4
Food: 4
Service: 4
I pulled into the drive thru this morning at 10:27, there was a long line, but the kids wanted breakfast here so I remained. The line moved slow, but I attributed it to driver error because multiple cars were leaving larger gaps than necessary. I ordered, I paid, I got to the pick up window around 11:00. Longer than I would have liked, but I was still patient.
Window attendant handed me half my drinks and asked me to pull forward to the sign to wait on my food and shakes. (Yes I got my kids shakes with their breakfast.) I'm officially annoyed at this point but I remain polite and pulled ahead.
5 minutes later my food comes out, but no shakes. I let the runner know I'm waiting on shakes and she says she'll be back with them.
At 11:17 in still waiting for my shakes. I shut off the car and go inside to get them. The store upgraded the medium to a large and sent me on my way.
50 minutes in a drive thru is outrageous. There were multiple opportunities to make this a normal drive thru experience, instead it had left me feeling irritated by the inefficiency that you were operating at today.
Everyone was nice, no one was rude, but y'all need to get your stuff together. I know it's a challenging time of day (breakfast-to-lunch) but don't forget about all your customers next time.
Atmosphere: 1
Food: 5
Service: 1
This team is dedicated to cleanliness. I've never seen a team member on their knees cleaning beneath the tables at any McDonalds before today (3/14/25). Kudos to the manager. Note: If you want to put a ribbon around this, hire someone to pressure wash the walkway outside the south entrance. I'll be checking on you.
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 cheeseburgers with no onions and they didn’t put cheese on either of them. They weren’t even busy, not during rush either. I’ve always had issues with them messing up my order but the label literally says “cheeseburger” how do you forget the cheese??
Everything was hot & fresh. Nice job team❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Chicken Mcnuggets, Big Mac, Hash Browns, Double Cheeseburger
Has your kid, or you, ever been out and about & wanted a grilled cheese sandwich? Did you know that McD serves a pretty good one? Either ask at the counter or order a burger without anything except cheese (no meat). They will reverse the bun to grill it and it's pretty tasty! Food here was great but they were a bit busy today and the workers were trying hard to keep up. Very friendly staff though!
Atmosphere: 4
Food: 5
Service: 4
Not good , i ordered a daily double , they gave me some nasty burger and refused to honor my money back . Because i had already drove away and can’t drive back right away .
It's a McDonalds!
Atmosphere: 2
Food: 3
Service: 3
I'm from paw paw mi and me and my family were traveling back home and stopped here. James was THE BEST service guy I've met, he made jokes and checked in on everyone frequently! Our food looked exactly like the advertisement and tasted amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Egg and Cheese Bagels, Hash Browns
Restaurantji Recommends
I am not sure what is in the water here but our country could use it! Manager James made our dine in stop amazing. The regulars are friendly and make you feel like family. Don't use the kiosk! Prepare your arsenal of dad jokes, and be ready to have your day brightened! Also, the shake machine was working!
Atmosphere: 5
Food: 5
Service: 5
I don't eat at McDonalds I only stop to pee
Atmosphere: 1
Food: 1
Service: 1
After telling my code at the speaker I go up to the window where the older white lady with blonde hair said they didn’t have the order suggesting I placed it at the wrong location saying the address 13230 S US 27 isn’t in Dewitt it’s Saint Johns. She then proceeded say I canceled my order even though it was still pulled up on my phone, then very condescending told me there was nothing she could do so I asked “could I come inside and talk to someone to place the order so I don’t hold up the line and loose my 25% off discount” she then proceeded to shout to her co workers “this customer isn’t happy and wants to come in and speak to someone”. Truth be told I wasn’t upset but I didn’t appreciate her trying to paint me as a Karen or that I was upset. She then turned to me and said “sorrrryyyyyy there’s nothing that we can do”
Atmosphere: 1
Food: 1
Service: 1
This was by far the worst McDonalds I have ever been to. Managers were rude, told people to be quiet when questioning where our food was. We waited 48 minutes for a big mac!!!! I had to give it a 1 because 0 was not an option. Hire more people instead of telling everyone only 4 people working( counted 9 total walking around). By pass this one if possible.
Atmosphere: 1
Food: 1
Service: 1
Small Town McDonald's.
No customers in store but me.
Most employees walked past and did not acknowledge me, look at me or say HI.
Sad.
Atmosphere: 3
Food: 5
Service: 3
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