Subway
13070 Old U.S. 27 Suite 6 & 7, DeWitt
(517) 669-6432
Recent Reviews
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I ordered online for pick up and there seemed to be an issue with their system as I waited 25 minutes for my order to pop up. When it didn't and I showed proof of the order, the manager was unaccommodating and rude. I paid for my drink and left. Later, I found out I was charged for the order I never received and called back, only to be told I had to talk to my bank because they won't do anything. It has been one of the most frustrating situations I had to deal with.
Atmosphere: 1
Food: 1
Service: 1
Good select, but overpriced menu. Service has always been outstanding
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Meatball Marinara
Excellent service and food!
Atmosphere: 5
Food: 5
Service: 5
I used to like this one, but lately the sandwiches are a mess and I was overcharged for a single sub. the last 3 sandwiches have been so messy I have to remake it before I eat it. The older lady that usually handles register always treats me like an annoying inconvenience. Just today I noticed the price for the same sandwich I have gotten for years and just mere weeks prior was a few dollars too many. She insisted I was wrong and that's the right price. I filled the same order online and the total came to almost 3 dollars off what I was charged. I do however like the manager, very nice person.
Atmosphere: 3
Food: 3
Service: 2
Best service I’ve ever had from this subway. Very friendly crew today!
Atmosphere: 5
Food: 5
Service: 5
As others have stated, stay away from this subway. Staff is rude, place is old and dirty, pop machine hasn’t fully worked in 6+ months. The owner is non-existent. The owner nickels and dimes the customers for everything. He’s the restaurant equivalent of a slumlord. This location is going downhill.
Atmosphere: 1
Food: 3
Service: 1
As others have stated, stay away from this subway. Staff is rude, place is old and dirty, pop machine hasn’t fully worked in 6+ months. The owner is non-existent. The owner nickels and dimes the customers for everything. He’s the restaurant equivalent of a slumlord. This location is going downhill.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Coca-Cola Classic
Great #19
Atmosphere: 5
Food: 5
Service: 5
Great selection good service
Normal.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I work for a different owner and have managed 5 different subways. I just needed a few pieces of bacon but they refused to sell it to me. Claimed they had no way to ring up just bacon (which is a lie. It would cost $1.50 for 4 pieces) instead I had to buy a whole $6.25 BLT sub. It's one thing if it was the truth, but even after I told them I worked for subway and I knew it could be done, they refused. I just don't like being lied to.
Atmosphere: 1
Food: 1
Service: 1
Friendly service!??
Atmosphere: 5
Food: 5
Service: 5
Do not order ahead. It is guaranteed that they will completely mess up your order. We have got subs with no meat before, salads with no meat before, sauces on the wrong subs, this place is absolute garbage. Mind you, this is EVERY time we order ahead…if you go in and order and walk them through making your order barney style then they seem to comprehend their jobs.There is no excuse for this service other than incompetence. The franchise owner needs to take charge of this establishment and demand their workers provide proper customer service.
Atmosphere: 1
Food: 1
Service: 1
I was not really impressed but it’s subway so you kind of half expect low quality. The staff was honestly rude and I did not enjoy my experience. And the pop machine? Why are you not taking care of that? And pick up the place come on now
Before I even walked in this middle aged lady unlocked the door and said “oh my god” rudely as if my presence was a disturbance. Absolutely unprofessional.
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