I did a mobile order. They didn't have the fries anymore. Noone informed me when I picked up my food. They just left it out. I went back in and got 2 soft tacos to replace the fries.. $8 dollar fries compared to $4 tacos.. im already upset im not getting what I paid for. Then I realized I didn't get the street chicken chalupas with not onions I ordered i go back in I tell him I didn't receive those either and hes obviously mad. Im more mad I spent $50 at taco bell and didn't get my food . I finally think I got everything. I get home and there's onions on the street chalupa and the shells are raw there is no crusty cheese. Everything i go to this taco bell they mess something up. Ill stick to the bath township taco bell from now on.
Cristal Salinas
Everything was horrible tasted disgusting was one of the worst Taco Bell experiences I've ever had everything was dried old and disgusting
Atmosphere: 1
Food: 1
Service: 1
Dale
It a good place to go and sit down and eat in and they are fast
Atmosphere: 5
Food: 5
Service: 5
Neal
They guard their sauce packets like the last lifeboat on the Titanic.
If there were an Olympic sport for forgetting sauces, this Taco Bell would take home the gold, the silver, AND the bronze. Every time I order, I politely request sauce packets — not as a casual suggestion, but as a vital part of my taco experience — and every time, my bag shows up as dry as the Sahara. At this point, I’m convinced they’re running an underground sauce cartel, hoarding them in some secret vault.
Do you know what it’s like to bite into a Crunchwrap without sauce? It’s like watching a fireworks show with no fireworks. It’s culinary foreplay with no payoff. It’s wrong.
So congratulations, Taco Bell crew — you’ve achieved the impossible: making tacos that are both spicy and yet somehow emotionally cold.
Food: 4
Service: 1
Peggy Proteau
Hate the new order bot
Food: 3
Service: 3
Dewayne King
Food was great. A good crew was friendly, helpful and made sure our order was done right. Service was the best.
Atmosphere: 5
Food: 5
Service: 5
Ben Cronk
Obvious employees off the clock crowding the front counter gossiping about other employees instead of taking my order. Area coach sitting in the lobby on her computer did nothing to address the situation. Every table was dirty and the entire condiments station was empty
Corey Godden
Maybe they would do better helping customers if they paid attention
Atmosphere: 1
Food: 3
Service: 1
Collin Davis
I was very upset tonight. I get food from here frequently and it is usually good. Tonight I ordered a large order and it was very sub par
I don’t think I have ever come across a restaurant that has gotten orders wrong so consistently. It’s like some Olympic-level order of magnitude how inept the staff is here. Do they even know what sauce is? I don’t think I’ve received the sauce I ordered in the last 5 times I’ve gotten food here. Do you know what fire sauce is? Do you know how to read an order? Are you capable of putting a sauce packet into the bag?
Apparently not. Ever. Sauce orders fall into the void of nothingness that encompasses the staff’s brains.
Now let’s move to food. I feel like I’m a simple person. In order soft shell tacos and one cantina taco.
Cantina?!?!?!? Holy tap dancing Christ. That must really jar the fly ridden brain grooves of the staff’s limited mental capacity. Completely missing every time- including, you guessed it, the SAUCE.
This location is the absolute worst. Never order from here. Your order will absolutely be wrong- without fail every time.
Atmosphere: 1
Food: 1
Service: 1
Tony Webster
I went to Taco Bell in Dewitt MI. this morning desiring some savory breakfast. Awaiting in the drive through they informed me they did not serve breakfast. The website states breakfast is available. There were no signs on the building observable from the street that breakfast was not served. If they state they serve breakfast online they should do so! Poor customer service all around and not acceptable.
Food: 1
Service: 1
Ashley Goodrich
Orion R was my cashier. He gave me 5 sauce packets for 7 items and refused to give me any more and told me he could only legally give me 1 per item which he didn’t even do that! What a joke, pay 25$ can’t even get done sauce packets is ridiculous!!
Atmosphere: 1
Food: 3
Service: 1
Aurelia Rivera
The employees completely ignored us when we called. They didn't even acknowledge us. Just made eye contact, then continued singing and talking to eachother.
Atmosphere: 1
Food: 3
Service: 1
Joseph Rivera
My last visit to this location was less than ideal, and I was given a free taco coupon to compensate, which is fine, issues happen, but when I went to redeem the coupons I was ignored by staff when trying to ask how I was intended to use the coupon at the counter (despite the people ignoring me making direct eye contact with me.)
This location used to be good, but has dramatically gone down hill, and I don't believe I will be returning.
Very fast and the food was made perfectly.
Atmosphere: 5
Food: 5
Service: 5
I did a mobile order. They didn't have the fries anymore. Noone informed me when I picked up my food. They just left it out. I went back in and got 2 soft tacos to replace the fries.. $8 dollar fries compared to $4 tacos.. im already upset im not getting what I paid for. Then I realized I didn't get the street chicken chalupas with not onions I ordered i go back in I tell him I didn't receive those either and hes obviously mad. Im more mad I spent $50 at taco bell and didn't get my food . I finally think I got everything. I get home and there's onions on the street chalupa and the shells are raw there is no crusty cheese. Everything i go to this taco bell they mess something up. Ill stick to the bath township taco bell from now on.
Everything was horrible tasted disgusting was one of the worst Taco Bell experiences I've ever had everything was dried old and disgusting
Atmosphere: 1
Food: 1
Service: 1
It a good place to go and sit down and eat in and they are fast
Atmosphere: 5
Food: 5
Service: 5
They guard their sauce packets like the last lifeboat on the Titanic.
If there were an Olympic sport for forgetting sauces, this Taco Bell would take home the gold, the silver, AND the bronze. Every time I order, I politely request sauce packets — not as a casual suggestion, but as a vital part of my taco experience — and every time, my bag shows up as dry as the Sahara. At this point, I’m convinced they’re running an underground sauce cartel, hoarding them in some secret vault.
Do you know what it’s like to bite into a Crunchwrap without sauce? It’s like watching a fireworks show with no fireworks. It’s culinary foreplay with no payoff. It’s wrong.
So congratulations, Taco Bell crew — you’ve achieved the impossible: making tacos that are both spicy and yet somehow emotionally cold.
Food: 4
Service: 1
Hate the new order bot
Food: 3
Service: 3
Food was great. A good crew was friendly,
helpful and made sure our order was done right. Service was the best.
Atmosphere: 5
Food: 5
Service: 5
Obvious employees off the clock crowding the front counter gossiping about other employees instead of taking my order. Area coach sitting in the lobby on her computer did nothing to address the situation. Every table was dirty and the entire condiments station was empty
Maybe they would do better helping customers if they paid attention
Atmosphere: 1
Food: 3
Service: 1
I was very upset tonight. I get food from here frequently and it is usually good. Tonight I ordered a large order and it was very sub par
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I don’t think I have ever come across a restaurant that has gotten orders wrong so consistently. It’s like some Olympic-level order of magnitude how inept the staff is here. Do they even know what sauce is? I don’t think I’ve received the sauce I ordered in the last 5 times I’ve gotten food here. Do you know what fire sauce is? Do you know how to read an order? Are you capable of putting a sauce packet into the bag?
Apparently not. Ever. Sauce orders fall into the void of nothingness that encompasses the staff’s brains.
Now let’s move to food. I feel like I’m a simple person. In order soft shell tacos and one cantina taco.
Cantina?!?!?!? Holy tap dancing Christ. That must really jar the fly ridden brain grooves of the staff’s limited mental capacity. Completely missing every time- including, you guessed it, the SAUCE.
This location is the absolute worst. Never order from here. Your order will absolutely be wrong- without fail every time.
Atmosphere: 1
Food: 1
Service: 1
I went to Taco Bell in Dewitt MI. this morning desiring some savory breakfast. Awaiting in the drive through they informed me they did not serve breakfast. The website states breakfast is available. There were no signs on the building observable from the street that breakfast was not served. If they state they serve breakfast online they should do so! Poor customer service all around and not acceptable.
Food: 1
Service: 1
Orion R was my cashier. He gave me 5 sauce packets for 7 items and refused to give me any more and told me he could only legally give me 1 per item which he didn’t even do that! What a joke, pay 25$ can’t even get done sauce packets is ridiculous!!
Atmosphere: 1
Food: 3
Service: 1
The employees completely ignored us when we called. They didn't even acknowledge us. Just made eye contact, then continued singing and talking to eachother.
Atmosphere: 1
Food: 3
Service: 1
My last visit to this location was less than ideal, and I was given a free taco coupon to compensate, which is fine, issues happen, but when I went to redeem the coupons I was ignored by staff when trying to ask how I was intended to use the coupon at the counter (despite the people ignoring me making direct eye contact with me.)
This location used to be good, but has dramatically gone down hill, and I don't believe I will be returning.
Atmosphere: 1
Food: 1
Service: 1
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