Baskin-Robbins

1595 W Lake Lansing Rd STE 100, East Lansing
(517) 657-7620

Recent Reviews

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Sheeraz Ahmed

Very nice icecream

Atmosphere: 4

Food: 4

Service: 4

Robyn

As a child, my favorite place. Much has changed, but still delicious!!

Atmosphere: 5

Food: 5

Service: 2

Rob C

As a child, my favorite place. Much has changed, but still delicious!!

Atmosphere: 5

Food: 5

Service: 2

Marios Fotiadis

I’ve been to this Baskin Robbins location twice now, and both times I witnessed employees handling waffle cones with their bare hands—no gloves, no tongs, nothing. It's disappointing and frankly unacceptable, especially when it comes to food handling. I couldn’t bring myself to order either time and just turned around and left. Needless to say, I won’t be returning. Basic hygiene should be a priority, especially in food service. I hope the management takes this seriously and addresses the issue.

Atmosphere: 1

Food: 1

Service: 1

Iliana Roque

Went to pick up ice cream with my kid while the girl started my order. i got 2 of my 3 items so i had to wait in the drive thru for an hour. which held up the drive thru! by the time i received my order my 2 items were melted that i had already received which is super inconvenient. I handed the 2 items to a different girl and asked if i could just get a refund because it’s been over an hour at this point and i still had not received my last item. someone else came to the window and was super snotty saying her manager said i can come back monday for a refund which wasn’t going to work because if i can’t receive my order and i just payed cash for it and leave with nothing makes zero sense. so we both agreed just to remake the order which took another 30-40 minutes that i had to sit in the drive thru!!!!! so i pulled out of the drive thru into the parking lot and went inside so the people behind me could leave, when i went inside i found out it hadn’t even been started. the amount of time that i spent in that drive thru and dealing with the girls attitudes was ridiculous, only to get everything that i ordered completely melted. I received my last item and then i went outside to get in my car and leave but then 2 cop cars pull up. these girls tried to say i was refusing to leave and called the cops on me!!!!! Of course i stayed and spoke with the cops and i let them know had i received my order i literally wouldn’t be here waiting, who wants to spend this long at a place?? they said it themselves that this call was a waste of time and that there was no issue and i was free to go.

Atmosphere: 1

Food: 1

Service: 1

Chelsi Ricketts

I think I’ll stop buying from this Baskin Robbins. They are extremely stingy with their portion sizes and I pay way too much for the tiny portion of ice cream I get.

Susan McHale

Listen, I don’t like to make a big deal on this kinda stuff but what the heck is this? Baskin Robbins, ya did me dirty. I pay close to $10 for ice cream and there isn’t even a whole scoop ??‍♀️ it’s just chunks of Reese’s.

Food: 1

M N

delicious.

Atmosphere: 4

Food: 5

Service: 5

Alexandra MP

Always friendly. Always clean. Always amazing selections! ✨??

Atmosphere: 5

Food: 5

Service: 5

Denise Zeemer

Wild N Reckless pint packed! ? LOVE LOVE LOVE this sherbert. Almost as good as the daiquari ice (best used in punch!)

Atmosphere: 5

Food: 5

Service: 5

Erin B

Very clean and friendly service! Loved all the pre-made ice cream cakes that made stopping by and choosing one quickly very easy!

Atmosphere: 5

Food: 5

Service: 5

Farah Siddiqi

Baskin Robbins is always on my mind when I think of any celebration.Try their ice cream cakes of vanilla ice cream filling inside chocolate cake and you’ll definitely come back for it .

Parking: Parking is easily available

Kid-friendliness: Yes kids can come over anytime

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Ice Cream Cake, Oreo Cookie Crumb Mini Roll Cake, Oreo Ice Cream Cookies & Scoops Cake, Banana Split

David Foster

As always, excellent shake with creamy ice cream

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Disney Frozen II Mythical Journey Tiered Cake

David Kloeckner

Great ice cream

Eric

Always a great experience and yummy ice cream!

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