Baskin-Robbins
1595 W Lake Lansing Rd STE 100, East Lansing
(517) 657-7620
Recent Reviews
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Very nice icecream
Atmosphere: 4
Food: 4
Service: 4
As a child, my favorite place. Much has changed, but still delicious!!
Atmosphere: 5
Food: 5
Service: 2
As a child, my favorite place. Much has changed, but still delicious!!
Atmosphere: 5
Food: 5
Service: 2
I’ve been to this Baskin Robbins location twice now, and both times I witnessed employees handling waffle cones with their bare hands—no gloves, no tongs, nothing. It's disappointing and frankly unacceptable, especially when it comes to food handling. I couldn’t bring myself to order either time and just turned around and left. Needless to say, I won’t be returning. Basic hygiene should be a priority, especially in food service. I hope the management takes this seriously and addresses the issue.
Atmosphere: 1
Food: 1
Service: 1
Went to pick up ice cream with my kid while the girl started my order. i got 2 of my 3 items so i had to wait in the drive thru for an hour. which held up the drive thru! by the time i received my order my 2 items were melted that i had already received which is super inconvenient. I handed the 2 items to a different girl and asked if i could just get a refund because it’s been over an hour at this point and i still had not received my last item. someone else came to the window and was super snotty saying her manager said i can come back monday for a refund which wasn’t going to work because if i can’t receive my order and i just payed cash for it and leave with nothing makes zero sense. so we both agreed just to remake the order which took another 30-40 minutes that i had to sit in the drive thru!!!!! so i pulled out of the drive thru into the parking lot and went inside so the people behind me could leave, when i went inside i found out it hadn’t even been started. the amount of time that i spent in that drive thru and dealing with the girls attitudes was ridiculous, only to get everything that i ordered completely melted. I received my last item and then i went outside to get in my car and leave but then 2 cop cars pull up. these girls tried to say i was refusing to leave and called the cops on me!!!!! Of course i stayed and spoke with the cops and i let them know had i received my order i literally wouldn’t be here waiting, who wants to spend this long at a place?? they said it themselves that this call was a waste of time and that there was no issue and i was free to go.
Atmosphere: 1
Food: 1
Service: 1
I think I’ll stop buying from this Baskin Robbins. They are extremely stingy with their portion sizes and I pay way too much for the tiny portion of ice cream I get.
Listen, I don’t like to make a big deal on this kinda stuff but what the heck is this? Baskin Robbins, ya did me dirty. I pay close to $10 for ice cream and there isn’t even a whole scoop ??♀️ it’s just chunks of Reese’s.
Food: 1
delicious.
Atmosphere: 4
Food: 5
Service: 5
Always friendly. Always clean. Always amazing selections! ✨??
Atmosphere: 5
Food: 5
Service: 5
Wild N Reckless pint packed! ? LOVE LOVE LOVE this sherbert. Almost as good as the daiquari ice (best used in punch!)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very clean and friendly service! Loved all the pre-made ice cream cakes that made stopping by and choosing one quickly very easy!
Atmosphere: 5
Food: 5
Service: 5
Baskin Robbins is always on my mind when I think of any celebration.Try their ice cream cakes of vanilla ice cream filling inside chocolate cake and you’ll definitely come back for it .
Parking: Parking is easily available
Kid-friendliness: Yes kids can come over anytime
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Ice Cream Cake, Oreo Cookie Crumb Mini Roll Cake, Oreo Ice Cream Cookies & Scoops Cake, Banana Split
As always, excellent shake with creamy ice cream
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Disney Frozen II Mythical Journey Tiered Cake
Great ice cream
Always a great experience and yummy ice cream!
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