Fast and friendly. She made a great mocha mocha for my husband but put to much milk in my chair latte. It just tasted like warm milk.
Atmosphere: 5
Food: 3
Service: 5
Logan
Every order I have ever placed has always been wrong. I ordered 2 chai latte's and was given steamed milk with an unbearable amount of honey and no chai. The drinks are very inconsistent, and parts of the drinks are always missing. For example, the tea from a tea latte, a bigger straw for a boba drink, the lemon slice for a drink, etc. If I order more than 1 thing, I'm given only 1 of the item and then I have to wait in line again to order a second one again. None of the hot drinks taste like anything but a 1:1 ratio of watered down steamed milk and honey. I'd recommend going to a different location.
Atmosphere: 1
Food: 1
Service: 1
Ryan W. MI Finest
I love biggbys
Atmosphere: 5
Food: 5
Service: 5
Parker Mannon
I have visited this Biggby location many times and have always had a great experience. Today I went to get my drink and the cashiers and the baristas were very loudly talking badly about my order and about how “it was a waste of a biggby order”. And saying how “People who buy this are dumb”. I’ve never heard baristas be so mean.
Atmosphere: 3
Food: 4
Service: 1
Sherry Haueter
Store is clean. Staff very friendly. Food and coffee excellent
Atmosphere: 5
Food: 5
Service: 5
Eva Kuiper
Food has been okay but seems that adults always grab my order, could be a better system so that order doesn’t get taken and I don’t ever have a receipt to show I got it.
Atmosphere: 1
Food: 3
Service: 5
Jeanine Jardine
Very friendly staff. Place is nice & cozy but small w/limited parking. So I wouldn't plan on staying too long.?
Parking: It's 10-12 spots shared by 3 businesses
Atmosphere: 4
Food: 5
Service: 5
robert henderson
Nice, clean, fast and efficient
Atmosphere: 5
Food: 5
Service: 5
William Oman
I’ve been coming to this store, or others managed by this particular owner for decades. (She’s wonderful. And the team at this store is decent.).But perhaps they haven’t noticed that I haven’t been back in two months.Why?That’s a great question your corporate office can field. They managed to turned one of your most loyal customers away.And absolutely ZERO follow-up. In two months. Despite specifically reaching out to the owner via the office.Shortly, I’m going to give up coffee altogether. But if I were a franchisee, I would be FURIOUS at the way they handle complaints.Terrible.
Atmosphere: 1
Food: 3
Service: 1
jjstorm9 (jjstorm9)
Please buy some fly traps for this store. There are a noticeable amount of them buzzing about inside. Always love coming here. The staff is friendly, and it's biggby, so you know the coffee is already fabulous!
Coffee Barista was less than pleasant with my wife, my daughter, and myself due to the fact that she was having difficulty with someone trying to apply for a job. Drinks were great but you just turned us away from coming here again with so many other options.
Atmosphere: 1
Food: 5
Service: 1
T. O.
I've been stopping in here for 4 years now. I pass 2 Biggbys and a Starbucks, but I've always stayed loyal to this branch. Staff are always in a great mood, positive vibe in the store too. Always clean and I don't think they've ever been out of a drink I've asked for either. While the faces have changed a little in my time visiting here,the new ones are always just as kind and sincere as the last. I also visit this one mostly upon open,but am known to stop in at random times during the day if I need an extra " fix " to get me home.
Atmosphere: 5
Food: 5
Service: 5
Salma A.
The black girl that works there is a b-word. She’s very very mean and extremely rude to customers. Never coming back here.
Service: 1
Autumn Rose
It's biggby. The best Local coffee around. Only wish they had kept the name Beaners. :)
Kid-friendliness: Very kid friendly. Several yummy options for kids.
Parking: This Biggby shares parking with 2 other places. Although there are about a dozen places to park, they are usually all filled.
Wheelchair accessibility: Plenty of space for wheelchair. Plus ramp sidewalk.
Dietary restrictions: The amazing thing about this (and other) local coffee shops is they cater to ANY diet. No sugar, No dairy, No Gluten, No Soy...they have something delicious for everyone.
Fast and friendly. She made a great mocha mocha for my husband but put to much milk in my chair latte. It just tasted like warm milk.
Atmosphere: 5
Food: 3
Service: 5
Every order I have ever placed has always been wrong. I ordered 2 chai latte's and was given steamed milk with an unbearable amount of honey and no chai. The drinks are very inconsistent, and parts of the drinks are always missing. For example, the tea from a tea latte, a bigger straw for a boba drink, the lemon slice for a drink, etc. If I order more than 1 thing, I'm given only 1 of the item and then I have to wait in line again to order a second one again. None of the hot drinks taste like anything but a 1:1 ratio of watered down steamed milk and honey. I'd recommend going to a different location.
Atmosphere: 1
Food: 1
Service: 1
I love biggbys
Atmosphere: 5
Food: 5
Service: 5
I have visited this Biggby location many times and have always had a great experience. Today I went to get my drink and the cashiers and the baristas were very loudly talking badly about my order and about how “it was a waste of a biggby order”. And saying how “People who buy this are dumb”. I’ve never heard baristas be so mean.
Atmosphere: 3
Food: 4
Service: 1
Store is clean. Staff very friendly. Food and coffee excellent
Atmosphere: 5
Food: 5
Service: 5
Food has been okay but seems that adults always grab my order, could be a better system so that order doesn’t get taken and I don’t ever have a receipt to show I got it.
Atmosphere: 1
Food: 3
Service: 5
Very friendly staff. Place is nice & cozy but small w/limited parking. So I wouldn't plan on staying too long.?
Parking: It's 10-12 spots shared by 3 businesses
Atmosphere: 4
Food: 5
Service: 5
Nice, clean, fast and efficient
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming to this store, or others managed by this particular owner for decades. (She’s wonderful. And the team at this store is decent.).But perhaps they haven’t noticed that I haven’t been back in two months.Why?That’s a great question your corporate office can field. They managed to turned one of your most loyal customers away.And absolutely ZERO follow-up. In two months. Despite specifically reaching out to the owner via the office.Shortly, I’m going to give up coffee altogether. But if I were a franchisee, I would be FURIOUS at the way they handle complaints.Terrible.
Atmosphere: 1
Food: 3
Service: 1
Please buy some fly traps for this store. There are a noticeable amount of them buzzing about inside. Always love coming here. The staff is friendly, and it's biggby, so you know the coffee is already fabulous!
Restaurantji Recommends
Coffee Barista was less than pleasant with my wife, my daughter, and myself due to the fact that she was having difficulty with someone trying to apply for a job. Drinks were great but you just turned us away from coming here again with so many other options.
Atmosphere: 1
Food: 5
Service: 1
I've been stopping in here for 4 years now. I pass 2 Biggbys and a Starbucks, but I've always stayed loyal to this branch. Staff are always in a great mood, positive vibe in the store too. Always clean and I don't think they've ever been out of a drink I've asked for either. While the faces have changed a little in my time visiting here,the new ones are always just as kind and sincere as the last. I also visit this one mostly upon open,but am known to stop in at random times during the day if I need an extra " fix " to get me home.
Atmosphere: 5
Food: 5
Service: 5
The black girl that works there is a b-word. She’s very very mean and extremely rude to customers. Never coming back here.
Service: 1
It's biggby. The best Local coffee around. Only wish they had kept the name Beaners. :)
Kid-friendliness: Very kid friendly. Several yummy options for kids.
Parking: This Biggby shares parking with 2 other places. Although there are about a dozen places to park, they are usually all filled.
Wheelchair accessibility: Plenty of space for wheelchair. Plus ramp sidewalk.
Dietary restrictions: The amazing thing about this (and other) local coffee shops is they cater to ANY diet. No sugar, No dairy, No Gluten, No Soy...they have something delicious for everyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Caramel Apple Cider
Same great experience I get every time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Caramel Apple Cider
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