Jimmy John's

4790 Hagadorn Rd #140, East Lansing
(517) 333-1800

Recent Reviews

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Jim Brownlee

Who ever manages this location needs to get the ice machine issue figured out. It's broke about 60% of the time over the last 3 months. There used to be an older gentleman that worked here that would haul ice out from the back and dump it in the machine. I'm guessing "broken ice machine" is code for no one wants to do that anymore given that it's been intermittently broke for so long.

Atmosphere: 2

Food: 4

Service: 1

Becca Daley

Do not bother ordering for delivery. Never delivered! And then had to call to let them know. They offered to replace it if I waited another 30 mins but honestly over 2 hours to wait for a sub that is supposed to be freaky fast is a fail.

Danny Pettit

Slowest delivery I've ever experienced.... four times I've ordered from this store. Every time, it takes over an hour for the sandwich to even LEAVE THE STORE... let alone be delivered.

When it does arrive, it's tasty, don't get me wrong. But waiting 90 minutes for a Jimmy John's sandwich is not freaky fast..

Food: 5

Service: 1

Martha B.

i visit this location regularly and the staff is always friendly and the food is good. however, over the past month every time i enter the store there is a strong odor of sewage. i dont know whats going on with that but its not very appealing to eat a sandwich in a restaurant that smells like a porta-potty.

Atmosphere: 1

Food: 5

Service: 5

Freddie Freeloader

I highly recommend This shop great atmosphere and service.

Atmosphere: 5

Food: 5

Service: 5

buck snyder

Always get the order wrong in multiple ways. If you select extra you get almost none and if you add sauce packets they're not included. Often times add things you said to remove, and don't include additions. It is way to over priced to be that wrong every time. The gas station sandwiches are better at this point. Done with just throwing money away on Jimmy Johns.

Atmosphere: 1

Food: 1

Service: 1

Isaac Sant

Goated

Alea V.

I've ordered from this Jimmy John's multiple times and I always have issues (it's my fault for continuing to go back despite the issues but I wanted to give them a second chance... And a third chance... And a fourth chance...). I only ever order one sandwich but multiple times, it has taken over an hour and a half for them to be made. I thought it was a one time thing, but clearly not... I understand longer wait times during rush hour, but I've also had issues other times as well with things like forgotten drinks, etc. The staff just seem to have no disregard for their customers whatsoever. The sandwiches are decent, but that is if you can even get one after having to wait almost two hours for a single sandwich.

John Dolbee

It's what you'd expect.

Rick Gierman

C'mon. It's Jimmy johns!

Atmosphere: 4

Food: 5

Service: 5

Kendra Khan

The lady in front of me had a $100 bill and the cashier was having trouble with the change. The guy making the sandwiches came over to help the cashier and handled the money but did not take off his gloves. He was rude to the cashier and berated him. Afterwards, the guy making sandwiches went back to make my sandwich using the same gloves he used to handle the money. I am disgusted by the lack of hygiene and the rudeness of this individual. This is the second time I’ve been disappointed at this Jimmy John’s location.

Atmosphere: 3

Food: 1

Service: 1

Jay Kirby

Distracted rude employees couldn't be bothered to make my #5 Vito correctly, barely had any oil & vinegar, very dry sandwich

Barnezy

Disrespectful staff. I asked if I could have my sandwich cut into 1/4ths and was given a disgusted stare, not exactly my idea of good customer service.

Reellan Patridge

Always super nice

Alaina Benjamin

I had a door dash order that was over an hour late. I called and the manager ended the call on me twice. And then cancelled my order.

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