Panera Bread
651 N Shaw Ln, East Lansing
(517) 489-5876
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I love this place💕
Atmosphere: 5
Food: 5
Service: 5
Erica and Isabella truly went the extra mile to provide me and my friends a great experince. If I could call Mr. Panera right now I would tell him to promote them both to managers!
Atmosphere: 5
Food: 5
Service: 5
Erica and Isabella were phenomenal! Their outstanding customer service made my last day as a senior dining at Panera truly memorable.
Erica and Isabella are the best people ever!! Incredible customer service and hands down the best experience I’ve ever had at a Panera!!
Parking: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bistro French Onion Soup, Breakfast Sandwich Family, Southwest Chicken Ranch Salad, Variety of Panera Sandwiches, Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2, Hearty Fireside Chili & Rustic Baked Potato Soup, Mediterranean Chicken Grains with Greens & Balsamic Bliss Chicken Greens with Grains
Always a fan fave!
Atmosphere: 5
Food: 5
Service: 5
Always a fan fave!
I have never used my Combo x Change at this place before and when I asked a question, the worker there was very rude and harsh towards me. It completely ruined the experience. If I could give service a 0 I would.
Atmosphere: 2
Food: 4
Service: 1
It’s alright, just a unlimited sip drink but still annoying that they either didn’t fulfill the order or someone stole it. It’s so busy that I stood waiting for 7 minutes for a drink that I just left without my order.
Panera food is all the same usually but I asked for extra say e on my sandwich and I didn't get that. The survive was slow bur they were busy so not bad and the business building atmosphere is a strange one to be sure it's very busy so I wouldn't recommend studying but at off times if perfect I especially like the chairs by the window
Vegetarian options: The tomato soup is very good. I also like the medatranian sandwich, and the grilled cheese is always very good. If they have 10 vegetable soup, 100% get it!!! It's one of the best things they've had on their menu.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Variety of Panera Sandwiches, Bacon Turkey Bravo
Restaurantji Recommends
If I could give a negative review on service I would. I asked a girl with scraggly hair, dirty fingernails, and tons of arm tattoos, if I could please have my food, while waiting for her to stop talking to her co-worker. She was extremely rude and tried to make it seem as if I had been rude to her. She also appeared to be on drugs, because her eyes seemed rolled back in her head. She got upset when I told her my order was for take-out instead of dine-in. She asked her co-worker to package it, but then stood holding it while I waited for her to please hand it to me.
Atmosphere: 1
Food: 1
Service: 1
They are removing their antibiotic free meats, humane animal care, and grass fed policies. Bread is being shipped in frozen
Food: 1
They are removing their antibiotic free meats, humane animal care, and grass fed policies. Bread is being shipped in
Food: 1
Great place in town.
Atmosphere: 5
Food: 5
Service: 5
Never go here if you have any plans for the rest of the day. I went here between classes with about 20 minutes to spare. Little did I know that by the time I finally got my order, my hour and a half class was half over. A one hour wait for mac and cheese and a latte is unacceptable. There were not nearly enough orders ahead of me to justify this wait. Needless to say I will not be coming back to this location unless I feel like waiting for an hour in a Panera with no cell service or WiFi access.
Atmosphere: 2
Food: 5
Service: 1
Loading...