Very rude/racist management particularly the larger middle aged white woman working on jan 29. Surprised this establishment has continued to have her under employment after the amount of people she has supposedly felt “threatened” by. Don’t go here while she’s working she has absolutely zero patience and will throw out minorities.
Atmosphere: 1
Food: 1
Service: 1
Nicholas
Excellent, friendy, fun service. Dee made our visit very enjoyable. We look forward to our return visits. Thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
K T
I had the most distressing experience at this Subway location (1100 Grand River, East Lansing). I came to pick up lunch for myself and two coworkers, but the manager—an irate, heavyset white woman—completely escalated a simple situation. She was hostile, rude, and unnecessarily aggressive when I calmly clarified a missing item from my order.
Despite remaining polite and patient, she yelled at me multiple times, falsely accused me of being a problem, and threatened to call the police over nothing. Feeling unsafe, I left before the police arrived because, as a Black woman, I feared for my life.
This behavior was discriminatory, humiliating, and completely unprofessional. I will never return to this location and urge Subway to address the racist and hostile culture here. Customers deserve respect, not harassment.
Atmosphere: 1
Food: 1
Service: 1
David Turner
I will not go back too this location. The service was ok. Food. Its Subway. Good. But wjen nature calls. I just spent $26 and you tell me you dont hsve a public bathroom. This is a college area. And a paying customer
Mitch Adam
Jazzy, Jazie? was amazing, the best subway employee I've had make me a sub in while. She didn't just pile everything in the middle so you have to eat it like a taco. Also was polite and wasn't akward. Thought it was worth leaving a review after such a positive experience. "Oh-ya!"
Atmosphere: 5
Food: 5
Service: 5
Emily Brown
This location won’t allow online deals, really scummy manager. Go to McDonald’s next door where I can actually use app rewards and deals. Manager is rude man.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cookies
Sammy Cohen
Very nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Allie McGinty
Sarah and Autumn were so sweet!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Doreen Candy
There was a young lady at the front desk who had a terrible attitude and no patience. The female employee looks ugly every time she goes in.
Atmosphere: 1
Food: 3
Service: 1
Gray Fons
this subway has been out of chicken and cookies for a solid six months or more. i don't even understand how it's possible. what is the building there for if you're not going to have food to serve?
We had a salad it was good but expensive $20 for 2.
Atmosphere: 3
Food: 3
Service: 5
S Miller
Bob is a champion sandwich artist!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T
Salad Dressing
They are very nice and personable, everything was perfect.
Guy Friendo
There was one woman working there and she was working as hard as she could, God bless ?
ツ#1 Ozen enthusiast
I have ordered from this place 2 separate times, and EVERY TIME they neglect to add the chips that I PAID FOR. it's ON THE RECIEPT that i PAID FOR the chips and TWO TIMES IN A ROW they've neglected to give it to me . First time was an understandable mistake, the second time, we called and called and they wouldn't pick up, its like they refuse to pick, no matter how long I wait to call back. There's NO excuse for not giving me items I paid for. NOT TWO TIMES IN A ROW. It is NOT the drivers fault for my MISSING ITEMS. Your staff is NEGLECTFUL and consciously scamming me out of what I paid for.
Very rude/racist management particularly the larger middle aged white woman working on jan 29. Surprised this establishment has continued to have her under employment after the amount of people she has supposedly felt “threatened” by. Don’t go here while she’s working she has absolutely zero patience and will throw out minorities.
Atmosphere: 1
Food: 1
Service: 1
Excellent, friendy, fun service. Dee made our visit very enjoyable. We look forward to our return visits. Thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
I had the most distressing experience at this Subway location (1100 Grand River, East Lansing). I came to pick up lunch for myself and two coworkers, but the manager—an irate, heavyset white woman—completely escalated a simple situation. She was hostile, rude, and unnecessarily aggressive when I calmly clarified a missing item from my order.
Despite remaining polite and patient, she yelled at me multiple times, falsely accused me of being a problem, and threatened to call the police over nothing. Feeling unsafe, I left before the police arrived because, as a Black woman, I feared for my life.
This behavior was discriminatory, humiliating, and completely unprofessional. I will never return to this location and urge Subway to address the racist and hostile culture here. Customers deserve respect, not harassment.
Atmosphere: 1
Food: 1
Service: 1
I will not go back too this location. The service was ok. Food. Its Subway. Good. But wjen nature calls. I just spent $26 and you tell me you dont hsve a public bathroom. This is a college area.
And a paying customer
Jazzy, Jazie? was amazing, the best subway employee I've had make me a sub in while. She didn't just pile everything in the middle so you have to eat it like a taco. Also was polite and wasn't akward. Thought it was worth leaving a review after such a positive experience. "Oh-ya!"
Atmosphere: 5
Food: 5
Service: 5
This location won’t allow online deals, really scummy manager. Go to McDonald’s next door where I can actually use app rewards and deals. Manager is rude man.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cookies
Very nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Sarah and Autumn were so sweet!!!!!!
Atmosphere: 5
Food: 5
Service: 5
There was a young lady at the front desk who had a terrible attitude and no patience. The female employee looks ugly every time she goes in.
Atmosphere: 1
Food: 3
Service: 1
this subway has been out of chicken and cookies for a solid six months or more. i don't even understand how it's possible. what is the building there for if you're not going to have food to serve?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We had a salad it was good but expensive $20 for 2.
Atmosphere: 3
Food: 3
Service: 5
Bob is a champion sandwich artist!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T
They are very nice and personable, everything was perfect.
There was one woman working there and she was working as hard as she could, God bless ?
I have ordered from this place 2 separate times, and EVERY TIME they neglect to add the chips that I PAID FOR. it's ON THE RECIEPT that i PAID FOR the chips and TWO TIMES IN A ROW they've neglected to give it to me . First time was an understandable mistake, the second time, we called and called and they wouldn't pick up, its like they refuse to pick, no matter how long I wait to call back. There's NO excuse for not giving me items I paid for. NOT TWO TIMES IN A ROW. It is NOT the drivers fault for my MISSING ITEMS. Your staff is NEGLECTFUL and consciously scamming me out of what I paid for.
Atmosphere: 1
Food: 1
Service: 1
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