Taco Bell
7195 E Saginaw St, East Lansing
(517) 295-5320
Recent Reviews
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Food is good and fast
Atmosphere: 4
Food: 4
Service: 4
Really bad service. No one to give an order to so I left. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Super rude service. Don’t recommend. Nasty food too.
You ask me what hot sauce I want ….. I tell you… then I get home no hot sauce and my order is missing food 🤦🏼♂️
Atmosphere: 5
Food: 2
Service: 1
Been waiting 30 mins for a basic order for just one person. I was waiting inside. They asked if I needed help like they didn't have my order in progress. I was the only person inside that ordered on the self service screens so I know my order was the only one for in store.
I understand they get busy but if staff can't keep up and orders are taking 30 mins then more staff need to be scheduled.
Atmosphere: 1
Food: 3
Service: 1
Sat. At the drive thru window for 10 minutes waiting for someone to say at least something! Was never greeted or told to wait a minute. I just drove off. I was also the ONLY a person in line!!!! How ridiculous!!!
Atmosphere: 3
Food: 2
Service: 1
Got food poisoning. Reported it via their app and got a $5 coupon. Like that makes up for missing a day of work because of their disgusting food.
Food: 1
Nov 24, 2024 at 2:00pm
I has the worst experience with service here..
fist off I walked in and one for the works was sitting with their boyfriend/friend and the male worker shouted at the other girl telling her to get back from break.. just kinda rude but oh well.
next off, I was filling my drinks when the guy asked the girl to replace the trash. She said she was going to wait till we left, respectfully. The male then rushes over and then shouts excuse me, pushes us over. As he did this he bent down and put his arm out right next to my butt. I mean his face was right next to my entire aura. ( my lower half ) I have never been so uncomfortable. I was actively throwing away trash as he was doing this.. I just wanted to make this review bc I felt super uncomfortable and think that it was super unprofessional of a worker. This should be looked into…
Atmosphere: 1
Food: 3
Service: 1
Very much over priced for the amount of food you receive
Atmosphere: 3
Food: 3
Service: 3
The website says they're open till 1:30 AM, and when I pulled into the driveway, the IVR asked if I’d be ordering through the app to earn points. But there was no one there to actually take my order—what a letdown!
Service: 1
Restaurantji Recommends
Not even busy - Slow service and no customer service up front to help or even check in with
I understand they were busy, but I waited 25mins for one chalupa with chicken, for them to come ask someone else (Uber eats) if they could contact there customer because they ran out of chicken. Oh no! Unacceptable, not only because yes I placed my order before all your drive thru customers but you should have known you weren't prepared to run out of chicken. 7.57 for one chalupa add spicy ranch, and by far the worst service I have received at this location. SMH.
Atmosphere: 1
Food: 1
Service: 1
Needs more staffing. Very very slow. Been sitting in this drive through for 15 minutes and there's only been 1 car in front of me the entire time.
Shrinkflation really coming in. I love taco bell but sauce packet sized burritos are a deal breaker
Atmosphere: 4
Food: 3
Service: 5
Great location!
It's Taco Bell you know what you're getting. This place is just about the best off all their chains.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito
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