This McDonald’s is a joke! Overpriced food and subpar service. This pulling ahead crap needs to stop. Always get food poisoning here. Health department should shut them down!
Damon Brandon
I think they meant to put these people in the front of Walmart to say hello, but they accidentally ended up trying to take my order at this McDonald's. It did not go well
Josh Adwell
Their bagels used to be phenomenal, but every single time I get one nowadays they're always hard like a rock or burnt to a crisp and a breakfast sandwich that costs that much should have more than a slice of bacon on it.....
Maikel Perez
It’s in a ghetto area and the afternoon shift is lazy and rude. I know my food won’t be made right if I see a black person tending to me. Tested the theory over and over again and in fact the whites in the AM are the ones that actually do their work. Mind you I’m black myself. Not coming back here
Kylie Malusi
-10 how Yall gonna be fat and lazy , cook Yall foods it shouldn’t be RAW😭😭😭
Brenda Lewis
I swear they sell RC Cola in place of Coca Cola. 😭
Hei BK201
Breakfast ended at 10 30 and I was there at 10 to get and I ordered beforehand
Mike McQuay
food ok was out of O.J. and moca latta
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac
kody stockwell
Had to sit and wait at the counter for 25 mins before someone came with an attitude. One of the worst mcdonalds around. Horriblely slow and rude staff. They need to make $10.
Atmosphere: 1
Food: 3
Service: 1
Sydney Johnson
The customer service is absolutely awful they had attitude and made us fully pull completely back around instead of just helping us.
Didn't get nothing because everything is overpriced and the mobile app won't work which even with the discount the food's overpriced it would seem you would have a way to help a customer out when your apps not working properly but it's okay Burger King's always available
Atmosphere: 1
Food: 1
Service: 1
Skye
The ordering process was smooth, but my overall experience at this McDonald's was frustrating. When I got to the window, I received my drinks quickly, and there were no other cars behind me. However, I was asked to pull forward and wait for my food. Confused, I politely asked why this was necessary, especially with no other customers in line. The manager's response was unnecessarily rude and full of attitude. She explained, rather sharply, that they were on a timer and needed me to move forward to keep their times down.
It felt like this location was more focused on artificially boosting their response times than delivering good customer service. By asking customers to pull forward when it wasn’t needed, they create the illusion of fast service while making the wait even more inconvenient. The response time should accurately reflect their actual performance, not be manipulated to meet internal goals. I expected better, both in terms of transparency and how they treat their customers.
Atmosphere: 1
Food: 2
Service: 1
Kelsey Smith
Love the vanilla shake guys….i wondered why the guy at the window kept side eyeing me when he handed me the drink. Probably because the whole bottom was chocolate.
Atmosphere: 2
Food: 3
Service: 2
Adventures With Austin
Worst customer service I've ever experienced. I walked in and ordered a to-go large drink. Apparently they will not give a cup to fill yourself anymore. No biggie I thought. 25 minutes later I'm still waiting for my diet coke. That's all I ordered, a simple drink. 30 minutes after my order I'm told they ran out of large cups. They could give me a medium instead, but that would require to start the order again, thus repeating the whole process over again. Workers were completely clueless, had absolutely no sense of urgency or accountability. I will not go to this location again.
Atmosphere: 1
Food: 1
Service: 1
Rebecca B
Walked in for a large coke. Was told they couldn't hand me a cup, as it needed to be run thru the drive thru. After waiting 25 min, was told they were out of large cups, they couldn't hand me a medium, they would have to "run it thru the que again" walked out without my drink, as no manager was present for a refund. DON'T GO HERE.
This McDonald’s is a joke! Overpriced food and subpar service. This pulling ahead crap needs to stop. Always get food poisoning here. Health department should shut them down!
I think they meant to put these people in the front of Walmart to say hello, but they accidentally ended up trying to take my order at this McDonald's. It did not go well
Their bagels used to be phenomenal, but every single time I get one nowadays they're always hard like a rock or burnt to a crisp and a breakfast sandwich that costs that much should have more than a slice of bacon on it.....
It’s in a ghetto area and the afternoon shift is lazy and rude. I know my food won’t be made right if I see a black person tending to me. Tested the theory over and over again and in fact the whites in the AM are the ones that actually do their work. Mind you I’m black myself. Not coming back here
-10 how Yall gonna be fat and lazy , cook Yall foods it shouldn’t be RAW😭😭😭
I swear they sell RC Cola in place of Coca Cola. 😭
Breakfast ended at 10 30 and I was there at 10 to get and I ordered beforehand
food ok was out of O.J. and moca latta
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac
Had to sit and wait at the counter for 25 mins before someone came with an attitude. One of the worst mcdonalds around. Horriblely slow and rude staff. They need to make $10.
Atmosphere: 1
Food: 3
Service: 1
The customer service is absolutely awful they had attitude and made us fully pull completely back around instead of just helping us.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Didn't get nothing because everything is overpriced and the mobile app won't work which even with the discount the food's overpriced it would seem you would have a way to help a customer out when your apps not working properly but it's okay Burger King's always available
Atmosphere: 1
Food: 1
Service: 1
The ordering process was smooth, but my overall experience at this McDonald's was frustrating. When I got to the window, I received my drinks quickly, and there were no other cars behind me. However, I was asked to pull forward and wait for my food. Confused, I politely asked why this was necessary, especially with no other customers in line. The manager's response was unnecessarily rude and full of attitude. She explained, rather sharply, that they were on a timer and needed me to move forward to keep their times down.
It felt like this location was more focused on artificially boosting their response times than delivering good customer service. By asking customers to pull forward when it wasn’t needed, they create the illusion of fast service while making the wait even more inconvenient. The response time should accurately reflect their actual performance, not be manipulated to meet internal goals. I expected better, both in terms of transparency and how they treat their customers.
Atmosphere: 1
Food: 2
Service: 1
Love the vanilla shake guys….i wondered why the guy at the window kept side eyeing me when he handed me the drink. Probably because the whole bottom was chocolate.
Atmosphere: 2
Food: 3
Service: 2
Worst customer service I've ever experienced. I walked in and ordered a to-go large drink. Apparently they will not give a cup to fill yourself anymore. No biggie I thought.
25 minutes later I'm still waiting for my diet coke. That's all I ordered, a simple drink. 30 minutes after my order I'm told they ran out of large cups. They could give me a medium instead, but that would require to start the order again, thus repeating the whole process over again. Workers were completely clueless, had absolutely no sense of urgency or accountability.
I will not go to this location again.
Atmosphere: 1
Food: 1
Service: 1
Walked in for a large coke. Was told they couldn't hand me a cup, as it needed to be run thru the drive thru. After waiting 25 min, was told they were out of large cups, they couldn't hand me a medium, they would have to "run it thru the que again" walked out without my drink, as no manager was present for a refund. DON'T GO HERE.
Atmosphere: 1
Food: 1
Service: 1
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