BIGGBY COFFEE
235 N Leroy St Suite A, Fenton
(810) 714-3870
Recent Reviews
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Drinks are inconsistent and the tip culture here is a joke. They always ask if you’d like to leave a tip and if you decline most of them get an attitude. On Christmas Eve they literally had a note on the window reading “we don’t get holiday pay so please feel free to tip!!!” What a joke. The owners need to step up and offer holiday pay instead of having the employees pass the burden on to customer who are already paying an arm and a leg for their drink. Plenty of margins in their coffee and specialty drinks for them to take care of their employees.
Atmosphere: 1
Food: 3
Service: 2
They customize my coffee the way I like it very nice!
Kid-friendliness: They were very nice and customize my coffee for me
Wheelchair accessibility: Wheelchair friendly
Atmosphere: 5
Service: 5
Recommended dishes: Teddy Bear
Lovely people working there! Coffee is outstanding and there's lots of deals; just ask
Atmosphere: 5
Food: 5
Service: 5
I'm rating this biggby very poorly only because, I'm an instacart shopper and I got a batch with two orders. One was a regular grocery shopping trip and the other was 18 gallons of milk for this biggby. I accepted and delivered these orders even though it was 20 miles away to find out biggby old tipped me 5 dollars. My other order tripped me much more then that. I really thought it would of been the other way around since I delivered 18 GALLONS OF MILK TO A BUISSNESS. That is a really poor action on this business and if your an instacart shopper do not accept their orders. Let them figure it out when they run out of milk since we aren't worth more then a 5 dollar tip to them.
Absolutely fantastic experience. First time here, will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Coffee is overpriced
Atmosphere: 5
Food: 4
Service: 5
2 stars for good service. I’ve ordered 3 coffees here on 2 separate occasions, one hot in the winter and two iced in summer. The first coffee tasted real cheap and old, but I thought that was just because they were about to close. Then I ordered an iced coffee which had the same watered down look and taste to it, so I ordered another in a different flavor and it was the same. Idk I feel like it’s not that hard to make a good coffee. The iced coffee flavor syrup board you can hold to look at and choose has all these crazy names, front to back, top to bottom. And all 50 of them consist of the same 7 syrups just randomly put together under a coffee name. I thought that was cool and diverse at first until I realized they’re all actually the same and taste equally gross and cheap, or maybe it’s the coffee quality itself. Never tried the food, looks good!
Atmosphere: 5
Food: 1
Service: 5
Came here yesterday for an everything bagel with extra cream cheese and a cosmic chai latte and I received a blue raspberry red-bull drink and a pumpkin spice coffee. There were only 2 cars inline and everyone’s orders were wrong. Will not be back to this location.
Atmosphere: 1
Food: 1
Service: 1
Came in with my girlfriend and our 7 yeae old daughter. We received Poor service, and poor food. Ordered two blood moons, two chorizo bagel sandwiches, and one turkey harvati sandwich. Came to $30 plus $3 tip so not cheap. Baristas seemed passive aggressive, non chalant and uninterested in being there.
Both drinks tasted like the Barista over pumped them with syrup. It was not good, tasted very syrupy and sweet. The sandwiches were made right atleast but they were basic.. nothing spectacular.
I was actually disappointed in the new menu item called the chorizo bagel sandwich. Meat was very thin and it didn't taste that good. Sandwich did not look like the picture that was posted up in restaurant. In the picture meat looked bigger and more flavorful.
I'm not sure if the workers had a problem with us but we are always very friendly, easy going, and never rude. I even gave them a tip and they still made our drinks wrong. Didn't even say your welcome after I said thank you.
They should hire new workers who atleast have good customer service skills, who can make a drink right and are atleast interested in being there.
4/10 would not recommend. I will not be back since I did not feel welcomed here
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Turkey Havarti Bragel
Please don't ask me if I wanna Tip through a drive thru if I wanna Tip I will tell you .They seemed very pushy for tips Not Okay.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Their drive through is horribly designed. Can't turn properly around the corner without having to back up and adjust.
Atmosphere: 3
Food: 3
Service: 3
This place takes a long time to do orders. Expect to wait about 5 min per car. And all the employees are very bold and rude asking for a tip every time you pay them. You do not expect your tips, when given you show gratitude, not show a smug look when I say I'm not tipping you on a drink that costs 6 dollars for you to add a few ingredients in a big cup and press a button. Every time I go, they greedily ask for tips.
Atmosphere: 2
Food: 2
Service: 2
This place takes a long time to do orders. Expect to wait about 5 min per car. And all the employees are very bold and rude asking for a tip every time you pay them. You do not expect your tips, when given you show gratitude, not show a smug look when I say I'm not tipping you on a drink that costs 6 dollars for you to add a few ingredients in a big cup and press a button. Every time I go, they greedily ask for tips.
Atmosphere: 2
Food: 2
Service: 2
Love the vibes when I come here
Atmosphere: 4
Food: 4
Service: 5
Good coffee but costly
Atmosphere: 2
Food: 4
Service: 4
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