Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 23123 Woodward Ave, Ferndale, Michigan, 48220, US
Telephone: (248) 654-6865
Price range: $
Rating: 2

$ • Mexican

Hours:
23123 Woodward Ave, Ferndale
(248) 654-6865

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is a restaurant that offers delicious and well-seasoned food, with quick and good service. The chipotle sofritas bowl and veggie burrito are specifically recommended. The restaurant provides vegetarian options such as fajita veggies, salsas, beans, rice, guacamole, and salads, catering to different dietary restrictions and preferences. Staff members are friendly and attentive, with one employee especially praised for her warm demeanor. The store is usually clean, although sometimes the tables and floors can become messy with trash and dropped food, especially during busy hours. Parking is limited, with only a few spots available.

Recent reviews highlight a very friendly manager who treats staff with respect and creates a positive atmosphere. Customers have noted that the staff work hard and do their best, even when the store is busy. However, some experiences point out slow service, with waits of about 30 minutes during busy times, often because there are not enough staff or management support. Several workers are on hand, but only one is making orders at a time, leading to longer wait times. Sometimes, items like veggies or grilled peppers are out of stock, and customers have had to ask for tables to be cleaned or for replacements. Despite these issues, the overall quality and taste of the food remain consistent with other locations, and the staff's friendliness and effort are appreciated. A manager named Malik, or the owner, has shown professionalism by making extra efforts, such as preparing missing dressings, which helps maintain customer satisfaction.