Love the staff here. The manager crystal is the sweetest person in the world. Everytime I come here it hits. Shout of the crew
Atmosphere: 5
Food: 5
Service: 5
Chip Crum
Freaky fast service. Great place to go on lunch break....
Atmosphere: 5
Food: 5
Service: 5
Sean LeBlanc
I rarely feel I have proper justification to write positive reviews because I’m not one who is easily impressed. However, the Ferndale Jimmy John’s is a business I am very comfortable giving my endorsement to.
I’ve eaten at this location several times a week for over a year, and have never had a bad sandwich or my order messed up. I came to know the General Manager and quickly noticed how deeply she cares about delivering a quality product to the public. I once talked with a customer from Southfield who said she drove past seven other Jimmy John’s on her way to the Ferndale store.
The caliber of the food isn’t the only thing which separates this sub shop from others, though. Because the store is at the end of a strip mall, it has a plethora of glass, giving the dining area a brighter and more natural-feeling than the typical restaurant. Finally, the bathrooms are consistently clean and well-stocked, something that is by no means a given in public establishments.
Overall, Jimmy John’s Ferndale location is a cut above, the result of an unwavering commitment to customer satisfaction and experience. It has my highest recommendation.
Atmosphere: 5
Food: 5
Service: 5
Greg Darr
Slow! So bad. And my $11 sandwich was terrible. Literally a pound of lettuce. Stay away
Atmosphere: 2
Food: 1
Service: 1
Malinda Lewis
Our favorite sub place. Toasted subs are great, good amount of meat. Staff work quickly and patient when we are making selections.
Atmosphere: 5
Food: 5
Service: 5
Eileen Fields
A+++ Delicious Update! Most times my daughter orders our sandwiches, but yesterday it was my turn! She told me about the free sandwich, once you buy one, I got my FREE one the Same day! That's unheard of at most establishments! Usually, it takes one or two days, my son was very happy that I got my freebie! We're Never going back to Subway! 😅
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom Sandwich
Mikal Harajli
got yelled at by someone i wasn’t even talking to for asking what all comes on the roast beef and cheddar. didn’t say anything back because he might be slow idk. 30 years old pushing subs, still not cool. front counter girl was nice
Atmosphere: 1
Food: 1
Service: 1
Woodrow Pickett
Quick in & out got a submarine not bad
Atmosphere: 4
Food: 4
Service: 4
Adam Massicotte
Awesome service!
Saiida M Stoakley
Ok they didn't offer to toast my bread. New girl talked too low! I couldn't hear her she seemed scared?
Went in 3/10 around 8:30PM and was greeted by a kind fella who was very welcoming. From the moment I walked in, I knew we were in good hands. He made some killer sandwiches! The toasted was delicious; different beast but I still love my cold subs. Not kidding when I say, probably best Jimmy I’ve ever had though. And I’ve been a real JJ eater since I was a little boy. That guy deserves a raise! All in all, splendid spread.
Atmosphere: 5
Food: 5
Service: 5
Geneva Williams
Hands down always the best.. Great customer service and I love the oregano mixture makes a difference on the sandwich. Keep up the good work 💯
Atmosphere: 4
Food: 5
Service: 4
austreah garnes
The sandwiches are good!
Food: 4
Service: 4
Jasmine D
I recently visited the Jimmy John’s location and, unfortunately, my experience was marred by the behavior of the manager. I was taken aback by her rude and condescending remarks directed at her staff members. It was disheartening to witness such disrespectful treatment in a public setting, especially in front of customers.
Her comments not only created an uncomfortable atmosphere but also reflected poorly on the establishment as a whole. It is essential for management to foster a supportive environment for their employees, and her behavior was anything but that. Instead of enjoying my meal, I found myself feeling disappointed and disgusted by the blatant disrespect and inappropriate comments I observed.
This experience has led me to decide that I will no longer be visiting this Jimmy John’s location. I believe that there needs to be a thorough investigation into Crystal's management style, as such behavior is not conducive to a healthy workplace or a positive customer experience. I hope that this feedback encourages necessary changes for the betterment of both the staff and patrons in the future.
Love the staff here. The manager crystal is the sweetest person in the world. Everytime I come here it hits. Shout of the crew
Atmosphere: 5
Food: 5
Service: 5
Freaky fast service. Great place to go on lunch break....
Atmosphere: 5
Food: 5
Service: 5
I rarely feel I have proper justification to write positive reviews because I’m not one who is easily impressed. However, the Ferndale Jimmy John’s is a business I am very comfortable giving my endorsement to.
I’ve eaten at this location several times a week for over a year, and have never had a bad sandwich or my order messed up. I came to know the General Manager and quickly noticed how deeply she cares about delivering a quality product to the public. I once talked with a customer from Southfield who said she drove past seven other Jimmy John’s on her way to the Ferndale store.
The caliber of the food isn’t the only thing which separates this sub shop from others, though. Because the store is at the end of a strip mall, it has a plethora of glass, giving the dining area a brighter and more natural-feeling than the typical restaurant. Finally, the bathrooms are consistently clean and well-stocked, something that is by no means a given in public establishments.
Overall, Jimmy John’s Ferndale location is a cut above, the result of an unwavering commitment to customer satisfaction and experience. It has my highest recommendation.
Atmosphere: 5
Food: 5
Service: 5
Slow! So bad. And my $11 sandwich was terrible. Literally a pound of lettuce. Stay away
Atmosphere: 2
Food: 1
Service: 1
Our favorite sub place. Toasted subs are great, good amount of meat. Staff work quickly and patient when we are making selections.
Atmosphere: 5
Food: 5
Service: 5
A+++ Delicious Update! Most times my daughter orders our sandwiches, but yesterday it was my turn! She told me about the free sandwich, once you buy one, I got my FREE one the Same day! That's unheard of at most establishments! Usually, it takes one or two days, my son was very happy that I got my freebie! We're Never going back to Subway! 😅
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom Sandwich
got yelled at by someone i wasn’t even talking to for asking what all comes on the roast beef and cheddar. didn’t say anything back because he might be slow idk. 30 years old pushing subs, still not cool. front counter girl was nice
Atmosphere: 1
Food: 1
Service: 1
Quick in & out got a submarine not bad
Atmosphere: 4
Food: 4
Service: 4
Awesome service!
Ok they didn't offer to toast my bread. New girl talked too low! I couldn't hear her she seemed scared?
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Good every day sandwichs.
Atmosphere: 4
Food: 4
Service: 4
Went in 3/10 around 8:30PM and was greeted by a kind fella who was very welcoming. From the moment I walked in, I knew we were in good hands. He made some killer sandwiches! The toasted was delicious; different beast but I still love my cold subs. Not kidding when I say, probably best Jimmy I’ve ever had though. And I’ve been a real JJ eater since I was a little boy. That guy deserves a raise! All in all, splendid spread.
Atmosphere: 5
Food: 5
Service: 5
Hands down always the best.. Great customer service and I love the oregano mixture makes a difference on the sandwich. Keep up the good work 💯
Atmosphere: 4
Food: 5
Service: 4
The sandwiches are good!
Food: 4
Service: 4
I recently visited the Jimmy John’s location and, unfortunately, my experience was marred by the behavior of the manager. I was taken aback by her rude and condescending remarks directed at her staff members. It was disheartening to witness such disrespectful treatment in a public setting, especially in front of customers.
Her comments not only created an uncomfortable atmosphere but also reflected poorly on the establishment as a whole. It is essential for management to foster a supportive environment for their employees, and her behavior was anything but that. Instead of enjoying my meal, I found myself feeling disappointed and disgusted by the blatant disrespect and inappropriate comments I observed.
This experience has led me to decide that I will no longer be visiting this Jimmy John’s location. I believe that there needs to be a thorough investigation into Crystal's management style, as such behavior is not conducive to a healthy workplace or a positive customer experience. I hope that this feedback encourages necessary changes for the betterment of both the staff and patrons in the future.
Atmosphere: 1
Service: 1
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