Need I say more? Bread was stale on both sandwiches around the edge, dry chicken, a couple drops of sauce. Waste of money.
Food: 1
Geneva Williams
Will never return to location they never get my order right . I feel if they stop gossiping and pay attention to the orders it would run a lot better
Atmosphere: 1
Food: 1
Service: 1
Kj allday (Gardener Jones)
30 min wait in the drive through.. Gave me some soggy chicken
Atmosphere: 3
Food: 3
Service: 3
Christie Brand
Staff very friendly exceptional customer
Atmosphere: 5
Food: 5
Service: 5
Rahin Ahmed
The front old lady she got some bad attitude,if you don’t like your job don’t work in service industry..Learn how to BEHAVE first than fry those damn chicken?
Service: 1
Emanuel Jones
Do not go to this restaurant. The manager Casey was very rude today. I asked if I can have cole slaw, not a whole lot of mayonnaise in it. Whenever I usually ask that, the staff in the past always gave me that. Casey, however, yelled at me and told me not to ever come back. She gave me a hard time just because I asked for my coleslaw to be a little dry. She was also spitting food out of her mouth everywhere all over the place while she was talking to me. Do not ever attend this KFC. Terrible customer service
R A
I work very close to this location and between me and my coworkers we have all went to this location. Very very rarely is this place ever open on time and when you are in the Drive-Thru there are people working inside but no one acknowledges you at the window this place is very poorly managed
Mikeal Prince
Crispy chicken
Lawrence Baker
eat somewhere else, no chicken, bad attitude, would rather eat raw chicken, less trouble.
Atmosphere: 1
Food: 1
Service: 1
Dee Jay
Frequented the Ferndale location on 6/30/24 went to the drive thru only to be ignored & there were no other customers in line, after which I preceded into the lobby as I made the manager aware of the non acknowledgement she basically offered nothing useful to my customer complaint. The manager wasn’t pleasant as matter of fact her attitude left a lot to be desired! After receiving my order & exited the building I checked my bag & realized my order was short fries. I went back into store & stated that my order was minus fries & the manager mumbled unpleasantries as she preceded to take my bag to rear of the store & stuffed my order of fries n the box with the paper from the fries on my chicken. In writers opinion this manager needs to be retrained on customer service. I wouldn’t recommend this location to anyone.
Chicken spicy was not put in the recipe, right was not cooked right
Atmosphere: 1
Food: 1
Service: 2
Alan Conover
All good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Eric Duncan
I get hot biscuits every time I go to this location. Chicken is always fresh and hot!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken
brian
Head on over for a 4 piece nugget only $11! ? tenders small af, chicken soggy last couple of times I went here. I've had bad experiences the last few years stopping there actually. Just keep driving...
Need I say more? Bread was stale on both sandwiches around the edge, dry chicken, a couple drops of sauce. Waste of money.
Food: 1
Will never return to location they never get my order right . I feel if they stop gossiping and pay attention to the orders it would run a lot better
Atmosphere: 1
Food: 1
Service: 1
30 min wait in the drive through.. Gave me some soggy chicken
Atmosphere: 3
Food: 3
Service: 3
Staff very friendly exceptional customer
Atmosphere: 5
Food: 5
Service: 5
The front old lady she got some bad attitude,if you don’t like your job don’t work in service industry..Learn how to BEHAVE first than fry those damn chicken?
Service: 1
Do not go to this restaurant. The manager Casey was very rude today. I asked if I can have cole slaw, not a whole lot of mayonnaise in it. Whenever I usually ask that, the staff in the past always gave me that. Casey, however, yelled at me and told me not to ever come back. She gave me a hard time just because I asked for my coleslaw to be a little dry. She was also spitting food out of her mouth everywhere all over the place while she was talking to me. Do not ever attend this KFC. Terrible customer service
I work very close to this location and between me and my coworkers we have all went to this location. Very very rarely is this place ever open on time and when you are in the Drive-Thru there are people working inside but no one acknowledges you at the window this place is very poorly managed
Crispy chicken
eat somewhere else, no chicken, bad attitude, would rather eat raw chicken, less trouble.
Atmosphere: 1
Food: 1
Service: 1
Frequented the Ferndale location on 6/30/24 went to the drive thru only to be ignored & there were no other customers in line, after which I preceded into the lobby as I made the manager aware of the non acknowledgement she basically offered nothing useful to my customer complaint. The manager wasn’t pleasant as matter of fact her attitude left a lot to be desired! After receiving my order & exited the building I checked my bag & realized my order was short fries. I went back into store & stated that my order was minus fries & the manager mumbled unpleasantries as she preceded to take my bag to rear of the store & stuffed my order of fries n the box with the paper from the fries on my chicken.
In writers opinion this manager needs to be retrained on customer service. I wouldn’t recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Chicken spicy was not put in the recipe, right was not cooked right
Atmosphere: 1
Food: 1
Service: 2
All good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I get hot biscuits every time I go to this location. Chicken is always fresh and hot!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Head on over for a 4 piece nugget only $11! ? tenders small af, chicken soggy last couple of times I went here. I've had bad experiences the last few years stopping there actually. Just keep driving...
It's a KFC on 8 mile...what do you expect.
Atmosphere: 3
Food: 1
Service: 4
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