Subway
2525 Hilton Rd, Ferndale
(248) 399-0428
Recent Reviews
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This is the best one for our area. I drive a bit further to get to this one. Yum!
Atmosphere: 5
Food: 5
Service: 5
Extremely poor service at the drive thru. The restaurant was closed and only the drive thru was open. There were no customers ahead of us and the employees were not making any food. We were told to wait a minute and 5 minutes went by with no response. We left and saw the 2 workers just standing there talking. Will never be visiting this Subway location again.
My order was wrong. Way wrong. Like mixed up all the topping on the sub. Was incredibly rude when I asked her to remake it. Then proceeded to get it wrong again, with one of my subs missing half the toppings.
Atmosphere: 1
Food: 1
Service: 1
Horrible service
We (my husband and I) got in line to order food. I needed to use the bathroom, and the long was very long. I'm visibly pregnant, and when you're pregnant, you know you have to use the restroom a lot, sometimes at the very last minute.
I asked if I could use the restroom and get the code, and she says no, you can't get the code until you order and pay for food. There was at least eight people in line in front of us and it was going to take 20 minutes. So we left didn't order food and will never come back again. Extremely rude staff.
Atmosphere: 1
Food: 1
Service: 1
These master sub makers always use the freshest ingredients when making my sandwiches.
The Subway app always gives the best deals
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
honest to god this is the best subway i’ve ever been to!! marty and siyana are top tier!!! alway leave this location with a smile! thank you guys for such great hospitality! we enjoy seeing your faces
Atmosphere: 5
Food: 5
Service: 5
I only come to this subway since it’s always so good! These ladies do a great job and everything is always fresh. The other reviews must be mixing this up with the other location down the road a couple miles because this one is hands down the best Subway’s in
Atmosphere: 5
Food: 5
Service: 5
AVOID THIS LOCATION. DO NOT EAT HERE!
Firstly, this place is run down. Gutter Trashy Subway. Secondly, customer service sucks and is very terrible. And that's putting it very mildly. Thirdly, I am not sure if a franchisee owns this location or if Subway owns it. If this is a franchisee owned location. It speaks volumes of how a trashy, incompetent, low character individual can own this rundown location. How a business is run is a reflection of ownership. Do us all a favor and close this raggedy place down or put it up for sale for buyers who actually care about presentation and customer service. Fire all the miserable employees you've managed to hire. The middle-aged black lady manager with what looks to be a huge black mole on her face is a train wreck and a lawsuit waiting to happen! 0 stars if I could. I wish the rating had a negative option. -5
Atmosphere: 1
Food: 1
Service: 1
Will not be going back again. Had a coupon. They continually threw road blocks over ordering. Only would accept 2 meats . Then the free cookie offer was refused.
Service: 1
Restaurantji Recommends
The manager is awful. You can't ask her 1 question
Atmosphere: 1
Food: 2
Service: 1
The manager is awful. You can't ask her 1 question
Atmosphere: 1
Food: 2
Service: 1
Short with customers. Rude, and should not be working customers services
Atmosphere: 1
Food: 1
Service: 1
Had to pay 1st to pee.
Atmosphere: 3
Food: 1
Service: 1
As always the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T, Cold Cut Combo
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