Just wanna warn peopleBe careful coming here I decided to come here tonight to get something to eat I live around here so I quit often come up here never had a issue until now I order my food went up to the window gave the guy my credit card to pay and he hands me just the receipt and closes the window I noticed he didn’t give me my credit card I seen him walk into the back with the women then came back and handed me my food I told him I was missing my credit card he swear that he gave it back but never did I seen it in his hand then he walked into the back and came back to the window , the women was just as rude as him saying that he gave it back and I’m telling her he didn’t I wouldn’t be wasting nobody time if I had my Credit card she ended up walking away and he followed behind her so I beeped my horn and told her to give me my card back before I call the police so she told me to call okay cool police get there one guy went inside and the other officer walked around to the drive through window to see if maybe we dropped it . It was no where near the window or anything one of the cars that was in the drive through pulled off and it was under his car on the other side that means that they had to throw it before the police got there I will never come up here again terrible service
Mike John
If i could rate this place 0 stars i would especially because of the horrible customer service workers should be fired and location should be closed permanently until they get new management.
Atmosphere: 1
Food: 1
Service: 1
David “TokerHut” Mroczka
Just how I remember it when it was still in Cleveland really good !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
nicholas leshley
Went with friends for valentines day great service clean restaurant. Loved the white Linnen table service super
Atmosphere: 5
Food: 5
Service: 5
Steatopygic
I don't like white castle food. But this store does what they promise. Namely to deliver clean food at an agreed upon price.
Atmosphere: 5
Food: 5
Service: 5
Raymond Seberry
I come buy my food there and they won't give me an job opportunity not knowing I've worked previous years in the food industry!Not spending my money there anymore!I now own my own business.
Janet Lee henderson
Everything was okay.
Atmosphere: 3
Food: 3
Service: 3
Aden Morden
The gentleman who served us was very helpful and pleasant!
Atmosphere: 5
Food: 3
Service: 5
Jasmine Perry
Good food and service ??
Greg Reichelt
1/7/24 - Grabbed some double cheeseburger sliders (4). Counter service was EXCELLENT ! Food was HOT and TASTY. Enjoying my burgers & watching the LION'S. A GREAT DAY . Thank you.
There was no long wait, and my food was hot. Everything was good.
Atmosphere: 5
Food: 5
Service: 5
Kerrius Gardner
Customer service
Atmosphere: 1
Food: 1
Service: 1
Linda M.
I visited the Ferndale White Castle for dinner. I went through the drivethru. The parking lot was clean. They were busy, but the line was moving at a steady pace. The cashier was professional, friendly and courteous. I ordered the double cheese slider combo meal with fruit punch. The beverage was good. However, my food was cold! It was not good! I would have taken it back, but I didn't have time. Overall experience was good, but once I bit into the cold double cheese slider it was over!Parking: Lots of parking spacesKid-friendliness: Variety of kid friendly options.Wheelchair accessibility: Has wheelchair accessible parking
Just wanna warn peopleBe careful coming here I decided to come here tonight to get something to eat I live around here so I quit often come up here never had a issue until now I order my food went up to the window gave the guy my credit card to pay and he hands me just the receipt and closes the window I noticed he didn’t give me my credit card I seen him walk into the back with the women then came back and handed me my food I told him I was missing my credit card he swear that he gave it back but never did I seen it in his hand then he walked into the back and came back to the window , the women was just as rude as him saying that he gave it back and I’m telling her he didn’t I wouldn’t be wasting nobody time if I had my Credit card she ended up walking away and he followed behind her so I beeped my horn and told her to give me my card back before I call the police so she told me to call okay cool police get there one guy went inside and the other officer walked around to the drive through window to see if maybe we dropped it . It was no where near the window or anything one of the cars that was in the drive through pulled off and it was under his car on the other side that means that they had to throw it before the police got there I will never come up here again terrible service
If i could rate this place 0 stars i would especially because of the horrible customer service workers should be fired and location should be closed permanently until they get new management.
Atmosphere: 1
Food: 1
Service: 1
Just how I remember it when it was still in Cleveland really good !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Went with friends for valentines day great service clean restaurant. Loved the white Linnen table service super
Atmosphere: 5
Food: 5
Service: 5
I don't like white castle food. But this store does what they promise. Namely to deliver clean food at an agreed upon price.
Atmosphere: 5
Food: 5
Service: 5
I come buy my food there and they won't give me an job opportunity not knowing I've worked previous years in the food industry!Not spending my money there anymore!I now own my own business.
Everything was okay.
Atmosphere: 3
Food: 3
Service: 3
The gentleman who served us was very helpful and pleasant!
Atmosphere: 5
Food: 3
Service: 5
Good food and service ??
1/7/24 - Grabbed some double cheeseburger sliders (4). Counter service was EXCELLENT ! Food was HOT and TASTY. Enjoying my burgers & watching the LION'S. A GREAT DAY . Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheese Slider, Double Slider
Restaurantji Recommends
Best White Castle in the area.
Atmosphere: 5
Food: 5
Service: 5
Food was nice and hot.
Atmosphere: 1
Food: 1
Service: 1
There was no long wait, and my food was hot. Everything was good.
Atmosphere: 5
Food: 5
Service: 5
Customer service
Atmosphere: 1
Food: 1
Service: 1
I visited the Ferndale White Castle for dinner. I went through the drivethru. The parking lot was clean. They were busy, but the line was moving at a steady pace. The cashier was professional, friendly and courteous. I ordered the double cheese slider combo meal with fruit punch. The beverage was good. However, my food was cold! It was not good! I would have taken it back, but I didn't have time. Overall experience was good, but once I bit into the cold double cheese slider it was over!Parking: Lots of parking spacesKid-friendliness: Variety of kid friendly options.Wheelchair accessibility: Has wheelchair accessible parking
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: French Fries, Double Slider