Really wanted to support this restaurant but whoever takes orders is extremely rude so I will not be dining there.
lia M
I like the food here but had a poor customer service experience this afternoon. I ordered a sandwich with a simple request to remove the green pickles. I know the blonde employee heard me correctly because she repeated back 'no green peppers,' which we both knew weren't in the sandwich, and I corrected her, which she confirmed and wrote down. The cashier also confirmed no green pickles when I paid. However, when I picked up my order, they removed the pickled turnips without my consent and asked if that was okay. When I told her that I specifically only asked for the green pickles to be removed and wanted the pickled turnips, the blonde employee treated me condescendingly and incredulously explained that the pickled turnips are pickled.It's crucial for employees to respect customer choices, communicate clearly, and confirm changes before making them, rather than assuming and asking afterward, only to act condescending when corrected. What's the point of delineating between pickled turnips and "green pickles" on the menu if you're going to act like I can't make my own order correctly?
Food: 5
Service: 2
Recommended dishes: Enaya's Special Sandwich
Tedd S.
the freshest middle eastern food in the area, imo. quality and delicious items in their market, as well. i have always received pleasant and quality customer service.
mackayla alexis
The best shawarma I’ve ever had!
Food: 5
Service: 5
Saleh Abdillah
I called them and closed the line without taking my order.
Atmosphere: 1
Service: 1
Scott Loughlin
Generally, I am not the biggest fan of shawarma, gyros, etc., but the quality and flavor at Beirut is out of this world... it's hard to not go there for lunch every day! The staff are very friendly and fit right into the positive energy of the Flint Farmer's Market.
Atmosphere: 5
Food: 5
Service: 5
David Tatum
Wonderful place to shop and eat!
Atmosphere: 5
Food: 5
Service: 5
Lee Evans
I used to go there until recently I ordered the chicken and rice lunch and the meat was still pink and half cooked and guy was very rude about replacing my order, will never go back!!
The best middle eastern food in Michigan bar none. So fresh, so flavorful, so good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grape Leaf Sandwich, Chicken Shawarma Sandwich, Fattoush, Hummus and Pita Chips, Meat or Spinach Pie, Tabouli and Pita Chips, Cucumber Salad, Tabouli & Pita Chips, Baked Kibbee Lunch, Hummus, Za'Atar Bread, Hummus & Tabouli Sandwich, Kibbeh Sandwich, Meat Grape Leaf, Falafel Sandwich Patties, Shawarma Dinner, Hummus & Lamb Sandwich, 8 Oz Tabouli
Top notch. Staff is awesome. Hummus and Taboulei are a personal favorite. A goto for all of your prepared and hard to find ingredients.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Shawarma Sandwich, Fattoush, Tabouli and Pita Chips, Shawarma Sandwich, Hummus, Hummus & Tabouli Sandwich, Hummus & Lamb Sandwich, 8 Oz Tabouli, Grape Leaves Dinner
Really wanted to support this restaurant but whoever takes orders is extremely rude so I will not be dining there.
I like the food here but had a poor customer service experience this afternoon. I ordered a sandwich with a simple request to remove the green pickles. I know the blonde employee heard me correctly because she repeated back 'no green peppers,' which we both knew weren't in the sandwich, and I corrected her, which she confirmed and wrote down. The cashier also confirmed no green pickles when I paid. However, when I picked up my order, they removed the pickled turnips without my consent and asked if that was okay. When I told her that I specifically only asked for the green pickles to be removed and wanted the pickled turnips, the blonde employee treated me condescendingly and incredulously explained that the pickled turnips are pickled.It's crucial for employees to respect customer choices, communicate clearly, and confirm changes before making them, rather than assuming and asking afterward, only to act condescending when corrected. What's the point of delineating between pickled turnips and "green pickles" on the menu if you're going to act like I can't make my own order correctly?
Food: 5
Service: 2
Recommended dishes: Enaya's Special Sandwich
the freshest middle eastern food in the area, imo. quality and delicious items in their market, as well. i have always received pleasant and quality customer service.
The best shawarma I’ve ever had!
Food: 5
Service: 5
I called them and closed the line without taking my order.
Atmosphere: 1
Service: 1
Generally, I am not the biggest fan of shawarma, gyros, etc., but the quality and flavor at Beirut is out of this world... it's hard to not go there for lunch every day! The staff are very friendly and fit right into the positive energy of the Flint Farmer's Market.
Atmosphere: 5
Food: 5
Service: 5
Wonderful place to shop and eat!
Atmosphere: 5
Food: 5
Service: 5
I used to go there until recently I ordered the chicken and rice lunch and the meat was still pink and half cooked and guy was very rude about replacing my order, will never go back!!
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
My experience is Sam is a jerk. Dude doesn’t care about anyone but his family. And his wife is disgusting.
Get the meat shawarma. Thank me later. If you dont leave with a smile after talking to the guy who runs this place, you're the problem.
Atmosphere: 5
Food: 5
Service: 5
Kinda got expensive like everything
Atmosphere: 3
Food: 4
Service: 3
Been going here for years.Always delicious my favorite middle eastern food place by far.
More of a small grocery store/deli. Quality products and helpful, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grape Leaves Lunch, Hummus